Location was excellent, right next to the Metro, within walking distance of the art galleries. The room was extremely quiet. The breakfasts were substantial, with a good selection of hot and cold food and pastries.
Bathroom was tiny and needed refurbishment. There was no plug in the sink, a hand held shower and no toilet roll holder. There was a broken mirror on a wardrobe door in the bedroom which had been 'made safe' with black tape.
Breakfast staff were poor communicators: passenger lift was not working on arrival - no offer of assistance with luggage: breakfast crockery was dirty, chipped or cracked: breakfast cutlery was dirty
I had money stolen from two purses in my room, there was no toilet paper, tissues or bath plug in the room, and shampoo was not renewed. On the last day but one I found a set of keys in the toilet bowl, which it seemed were master keys lost by a cleaner (and how they got there was never explained).
€ 150,00 x night, heating after 1,5 days, no fridge, no safe, curtains torn, light bulbs broken, somehow rundown, contact with manager impossible, real pity, hotel has potential and friendly staff has somehow to cover up.
A perfect choice. Great central location close to Magritte Museum, excellent quality (3 stars but practically higher), good price, very friendly service. I definitely recommend it!
breakfast on Sunday was totally gone and not replaced after 9 a.m.
The frendly staff, location,good, breakfast
No smoking rooms, no music and sports channels , no Russian lenguade channels on TV,very bad coffee
I got a business suite room for the price of regular room, a result of good luck leaving the booking and planning of this trip until very late. I am not always this "lucky"..the Hotel Chambord, which I have passed by many times in Brussels but never really been tempted to enter, was a very pleasant surprise. A good quality 3 star in an area close to the EU - where there are far too many and too pricey 4-star hotels - is a great business concept. This is a winner.
difficulty in check out with our credit card
Handy location, helpful staff and good comfort for the money.
Too warm in the room (and too noisy outside to keep windows open at night) and bathroom.