Baguio Hotels

Nice staff, good view, quiet and clean

No complaints

Courteous staff, clean rooms and surroundings.

No swimming pool

centrally located, helpfull personel, great breakfast

drinking water in the rooms would have been nice

Good location. Not as great of a view of Burnham Park but I was on the second floor.

I wish the food wasn't as expensive as it was. Could get the same things cheaper walking a kilometer up the road.

Good quality hotel. Service is nice and they can offer a tour of the city.

Cleanliness especially the bathroom it's very poor and exhaust fan in the bathroom is too noisy.

The competent, helpful and very friendly management and staff!

Nothing.

I paid for quite a sum and it was definitely NOT worth it. Check-in problems I promptly made it to the hotel at 2PM for check-in and all were prepaid through Kayak. The front desk said that my reservation was not logged in their system and they had to check how they can accommodate our family. After 1.5 hours of waiting, they finally gave us a room. Small room, ridiculously small windows Baguio is known for its picturesque views and having no view of it defeats the purpose in staying at this city. To illustrate, the windows were about six inches in height and 5 feet in length. You can barely see anything! To make matters worse, the windows were positioned at the corridors with no real outdoor view. No facilities Aside from a small lounge and the restaurant (and playground), that was pretty much it. You'd be better off staying at a transient house maybe. Overpriced This room comes with no view, no air-conditioning. What more can't you ask for??

Good sized family room we could fit ourselves plus 4 teenagers in. Could obtain your free breakfast up to 9 PM! We didn't have to get up early to eat if we didn't want to.

Getting woken up early one morning and told to move my car because the security guy didn't have me park it correctly the night before. Very limited breakfast. No view in the family rooms.

Staff members exceeded our expectations, they were friendly, courteous, attentive. World class services indeed. The location was superb, very relaxing, cozy & homey feel. My husband was delighted, I was proud of myself for choosing this hotel.

None at all

All of the staff members are well trained, young but with great personalities & are hard working. The hotel was in a great location in camp John Hay, it offered a great ambience for relaxation, forest view & park view were both invigorating. Its a walking distance to the Ayala technohub, where you can find great restaurants. I didn't get embarrassed at all to my husband, it was his first visit to the Philippines. My family as well had a great time, it was a short visit but we had a quality time, we just cross the street from the hotel then hang out at the picnic ground, the memories are memorable, the family time was priceless. The hotel staff were very respectful to my family as well. We spent mother's day at the hotel with their awesome breakfast buffet then held an event, it was my dad's birthday & 2 mos memorial, again they made the event memorable. Their preparation & set up was par excellence, I was delighted. It was overall a great experience, made our family reunion more memorable. I highly recommend this hotel, we would definitely choose it again in our future visits.

Me and my family of 6 stayed for a night. This hotel delivered a quality service. Welcoming friendly staff. The rooms were large and presented tidy. Breakfast was perfect as well catering for all our diffe Would definately recommend this hotel to any on

No we had no issues.it has parking.

Excellent hotel. Friendly staff, very clean hotel.

Nonair conditioning, but was cool enough due to current weather conditions outside.

i just did not have any idea as to where really the hotel was located as we arrived at nightfall and the Baguio City streets are really very poorly lighted. But after asking around, we found the El Cielito Inn. I consider the location good after all. And for such a short stay that we had, the Inn is very reasonably priced and the amenities are very fair. I would really recommend this hotel !

I think that the personnel in their restaurant should have more training as to how they should serve and how they should present the food.Also, the personnel should be more knowledgeable about the set up of their restaurant and how to deal with credit cards etc......

I was woke at 07.00am for some reason i asked why this happened and never got a answer form any of the staff which i am still waiting for and will never get so i wont be back.