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Value for money
Distance to city center
Time of year
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|clean room||in 3 reviews|
|bus stop||in 1 review|
|nice room||in 1 review|
|outside of the bathroom||in 1 review|
|small people||in 1 review|
The location is very close to Frankfurt Hahn Airport and there is a free shuttle. Breakfast was good and we liked that there is a refrigerator in the lobby to get bottled water for free or coffee. The room was spacious and very clean.
There were 2 small beds instead of one larger one in the double room (normal, I know) but they could not be pushed together to make a large one because there was wood from the bed frame in the way. The beds and pillows weren't that comfortable. The day we arrived the hotel was understaffed and the only person there was picking up a guest and had left a note that he would return soon, so we had to wait for about 15 minutes to check in and we were very tired and cold and ready for bed.
Proximity to Airport and Price
Time to Check in - 1 hour - not acceptable
I sent you an email to reserve the shuttle bus for my early flight on the 26th November. This email was ignored and there was no bus that morning to bring me to the airport. I had to call a taxi. your shuttle bus service is a very important part of your business. if a customer cannot thrust you to provide this service than we would not stay there again.
The room was great and so was breakfast!
It was close to Hahn airport, we were able to park free for the days we were gone, and a shuttle took us to Hahn airport and picked us up and returned us to our car. This was wonderful!!! The breakfast buffet was great!
Policies vary by room type and provider.