Toronto Hotels

I love the design and functionality...the bed is soooo comfortable. Gym was small but nice. air conditioning unit was a bit loud, but not unbearable.

The amenities in the room were very nice; good entertainment and comfort. Great location to downtown core. Parking and access to the hotel is a little difficult, only because it's off Yonge St, the main street downtown.

It was a total breeze from start to finish; Great location, Great staff, Clean, Quiet Comfortable!

They're staff were very accommodating I got a bunch of random charges for 'custom package' and 'upgrade' charge and didnt even get the room i had requested and paid for! It ruined my stay because it felt like a waste of my money. I ended up going down to have them removed, upon check out I had to request the removal of the fees a second time

Great customer service, excellent location, reasonable price for the room service and the entire stay, kitchenette with all gadgets you may need, great facilities... The only drawback was a somewhat noisy AC unit but that did not prevent us from sleeping in a very comfortable bed.

Great room, very clean and spacious. Excellent location walking distance to Eaton's Center, St. Lawrence Market and theatre district. Close to Porter shuttle hotel. Workout room was small and parking and drop-off area very busy. Breakfast very expensive at the hotel, but Starbucks located across the street.

Thanks to Collin at the front desk, my stay was perfect! He not only upgraded my room, but he ensured me he'd personally handle my concerns and he did just that. The hotel is central to everything downtown and you can walk everywhere. Parking is a drag, as you must valet park and it takes a minimum of fifteen minutes to get your vehicle if you're lucky. It also cost 45.00 a night to park...

The staff was helpful and polite when dealing with some room issues, and lowered my check out price accordingly. The hotel is in an ideal location for downtown Toronto The room and hall carpets need cleaned/updated. When checking in they did not have the room with a Queen size bed that was requested. Moved us to a room with King size bed . The room was handicap accessible. There was no tub,but a shower with a hand held spray nozzle. The nozzle was not attached properly, and flew off when turning on the shower. Water went everywhere(image a cartoon scene).The hotel maintenance crew tried to repair while we were at dinner,but did a poor job that did not solve the problem. Basically, we had to take a shower using a garden hose. Staff moved us to another room the next day,with many apologizes .

Location to everything downtown Atmosphere in the floor corridors

Perfect location! I lived in Toronto for years and it's only when I returned that I noticed the Chelsea Hotel. It's a 10 minute walk to Eaton Center and Dundas Square, a 12 minute walk to the skating rink/Toronto sign at Nathan Philip's Square and a 5 minute walk to the subway station. My boyfriend and I were able to walk home from our New Year's Eve party. The room was small but clean and functional, and the bed was heavenly. The daily cleaning was done quickly and check in was a breeze. Next time I hope to take advantage of the facilities more, but this was a quick weekend trip. I'll definitely stay again. The wait for the elevator was a bit ridiculous on New Year's Eve. They give out wrist bands on holiday weekends to ensure that only patrons are allowed entry and security is very tight (ie. There was a police officer present when we returned from our NYE partying). I understand their attempt to keep out the riff raff but if you are at all vain, the white wristband may not be your favorite accessory.

location, staff very friendly rooms and hallways need updating

The hotel is perfectly situated for business in downtown Toronto. The rooms are spacious and comfortable. The staff is excellent (seriously, the HR people know how to recruit exceptional team members). I stay here every time business takes me to toronto Small problem in my room linked to a previous occupant, the staff rectified the situation in record time.

Location, location, location... Awesome accommodations! Construction rescans renovations that were occurring when we were there...

Quick getaway with the wife!! A little romance and peace and quiet! Enjoyed the ambiance, food, drink and service in the Library bar! Highly recommended

The Royal York has a great location and fabulous staff. The rooms are beginning to be renovated and the bathroom is TINY but they work. When they have good prices this is a great option!!

Deluxe Rooms are by far larger and more comfortable than Fairmont Gold Rooms, 500 sq ft vs 250 sq ft. I stay with Fairmont a lot and the old Canadian Pacific Properties are very grand. Staff is excellent. Restaurants offer decent food at a fairly high rate which you would expect at a hotel. The fireplace in my room is silly and its fake, they should just put a fern inside it. Housekeeping crew was great. I always tip them. The air conditioner was awful in 17-135. They tried to fix it twice. It was hot outside and the room was cooler but not cold. There was really nothing else I was unhappy with as I love Fairmont's high standards.

Amazing staff, decadent surroundings, great views, incredibly comfortable beds and accommodations, Union station is across the street for transportation and the hotel itself is like visiting a landmark - it's beautiful. The price is high, but it's for all of those reasons. Thin walls. A lot of the comfort and decadence was dampened by some people who decided to have a "get together" around 11 PM next door that continued until about 2:30 AM. When it was down to 2 people you might guess what the next hour sounded like. Needless to say I did not sleep. I had to check out for an early flight around 4 AM, so I didn't bother kicking up a stink with management. I will next time though. I would stay again, but will request a room not joined if possible. Other than the inconsiderate neighbours, I loved the hotel.

Beautiful newly renovated room, friendly staff and great location. The room could have been better sound proofed to noise in hallway. Could hear conversations of passerbys easily in the middle of the night.

Very nice inside and staff was very polite and helpful didn't see a bar where we could have drinks One of the hot tubs was not working

I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again. If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.

Great front desk personal.Free shuttle service is great.

Good looking place. Good facilities. Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.

STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?

Front desk staff, comfortable beds Room cleanup missed a couple items

Very clean and comfortable, good lighting and great view. Exelent location to downtown entertainment,food and attractions. Ice box or mini fridge is always a nice for a stay but not included in the standard room. Cable included in room not easy to navigate.

Staff is really nice. Room had a great view and the hotel is located at the heart of the financial district and a walking distance from major Toronto attractions. Great to do business and explore the city. They charge extra for wifi. Free wifi is provided to some SPG members under conditions that are not consistent across Sheraton hotels.

a lovely room and comfy beds, the staff very attentive and professional this days charging extra for wifi in the room seems excessive the water in the shower could be few degrees warmer for comfort

Great hotel. Right down town. Lots of food options within a few minutes walk. Good conference hotel.

Front desk staff was giving us wrong information to gain access to pool. We made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys reprogrammed twice & later found out we were not using the right elevator for access. Then the Hot tub jacuzzi was out of order during our entire stay, but front desk was not aware of.

The staff were amazing! Very nice hotel. Wifi not included. Not crazy on the fact that they make you pay for it.

I came to the hotel because I was leaving my boyfriend and had a day before I could go back to America. I figured I'd splurge on myself and enjoy a soft comfty bed. Overall things were lovely and I enjoyed my stay. I wasn't told about the deposit that would be taken from my card or the fact I would not get it back. Also being told utensils cost 4$ and there were no napkins or paper towels in the suite, my only issue

The swimming pool is big for a downtown hotel and the breakfast buffet is worth the pricetag. The location is very central and Double Tree has made great efforts to save this older building. The elevators are slow and unreliable and don't have a way to see what floor they are on while you wait. The breakfast buffet is good but repetitive. It would be nice to see a greater food variety over the days and they need Maple syrup and sugar-free syrup options.

I would recommend anyone to stay at the doubletree by hilton JUST so you can taste the cookie you get when you arrive and check in, they are warm and amazingggggg. Other than that, my stay was great and comfortable and the staff was very friendly. Although the breakfast buffet was overpriced but it was very tasty. Overall, it was a great stay and I would look to stay there again next time I visit Toronto.

I liked that the street was not busy, the hotel was clean, the staff was polite and professional, there is a sundry store and on-site dining. It is walking distance to Eaton Centre. They provided extra pillows and towels in our room prior to check-in. Housekeeping failed to replace each towel they removed and left us with only one roll of toilet tissue. We were on an Hilton HHonors floor but no one explained to us what made our floor different from non-HHonors floors. We are Gold status and were not offered an upgrade despite being offered one online for extra payment.

The hotel staff were very friendly, especially at 2 AM on Friday, as our flight was cancelled and we had a round-about journey to Toronto from Phily. Breakfast was very good, and wait-staff for it and the dinner on Sat. were cordial and welcoming. We were made to feel welcome, even though our soccer team was playing Toronto for the MLS Cup.

It was very close to all main attractions in downtown Toronto. Nice walking distance to Rogers stadium. Nice room with comfortable bed.

Facilities were excellent and the staff helpful

Unfortunately due to a late flight, I got in at almost 3:00 AM. They put me on the 26th floor. They didn't tell me there would construction starting on the 26th floor at 8:00 AM. It was terrible. The hotel was not sold out either... It was loud and very difficult to try and get that extra 30 minutes of sleep I needed...

Beds were very comfortable. Carpets were a little dirty

Close to everything downtown, one block from subway, clean, modern, friendly helpful staff. A little expensive but that may just be the prices in Toronto.

The b.fast

Hotel was spotlessly clean. Room size was above average. The bed was comfy, with crisp linens. In room coffee and bottled water included. All staff encountered were friendly. New Balance gym gear rental $5/d is a great idea (I didn't use it). Parking is horrendous! The hotel entrance is undergoing renos - there is NO curbside signage to direct you to parking facilities. $50 valet and $40 off-site (over a block away), both with in/out privileges. The price came as a surprise to me as I had read $35 valet online when booking. Water pressure is lacking in bathroom sink but shower pressure was ok. Restaurant is overpriced. There was no hotel directoy or signage to indicate pool location, nor was it mentioned at check in.

Great service with clean room Wifi didn't seem to work very well.

Great location and very nice and helpful staff. Rooms were great. The AC worked well and bed was comfortable.

Great location right on the waterfront. Easily within walking distance to most everything. Great views from the restaurant in the south tower. Room was somewhat dated. It was still very acceptable, but due for an update sometime in the near future.

Customer Service Location First impression- No soap - though housekeeping resolved issue quickly Constant noises Rm 2616. Difficult to have a restful night. Though I would give the place another chance. I believe my issues were just bad luck.

Location location location and very comfortable beds More food options would have been great

Love this hotel. Perfect location. Comfortable beds. Staff are always friendly and super helpful.