Toronto Hotels

Location was great - seperate sleeping area

Windows were very cold nit well insulated Ned closest to window freezing

The room display with independant sitting room/desk

The breakfast food is just not acceptable and the breakfast service non existent.

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Front desk staff gave out my cash security deposit ($100) to a person who was NOT on the room reservation. Made me loose 100 dollars. And hotel did NOTHING about it

Location nice lobby and resterant

Rooms are a bit dated

Location

I would have liked a hot tub on the pool area,

The staff there are horrible. Claudio and Izra are great and the older brown man is helpful. Also to the two African-Amercian ladies who've helped me but the rest just don't seem to care about any of the guest, especially loyal guest who come frequently.

The staff there are horrible. They don't care about your experience; there is always a problem with the room when I book-in. For example: I book a room with a microwave and there will be no microwave. I'll tell the staff and they wont seem to care.

Claudio and another lady who was young and south asian were very helpful.

Unfortunately, all the other staff didn't seem like they cared so much. We bought the room based on a feature in the room and we didn't get that in the room, it was disappointing.

Not too expensive

Front desk staff gave bad directions twice. Propositioned by prostitutes a block from their front door. Pool and hot tube where pretty mediocre. Bed wasn't very comfortable.

Loud and Obnoxious. Called the front staff several times and still remained the same

We really loved our experience at this hotel. It far surpassed the experience we had at the Royal York earlier this year. The staff were friendly and accomodating; the atmosphere was clean and decorative; the location was perfect.

no

Location-it was close to Rogers Centre, downtown attractions; the staff was quite attentive to our needs, the rooms quite spacious, complimentary breakfast included in price of room

Did not get a final bill at the end of our stay...still do not have one 3 days later...was supposed to be emailed to me.

The character of the hotel and its central location.

When we booked our room it said parking but we were charged $48 for it. We've stayed at the hotel several times before and our parking was always included with the room. For the cost and star rating I would have expected free WiFi in our room.

very classy place, staff was awesome!

nope

The location was perfect, staff were quick to check us In.

The pool had a ring of film around the outside- not very clean looking. The bathroom's shower tile was moldy looking- sink and counter had stains. The hallway outside our room had a very strong air freshner smell. No wireless Internet in our room

The ground floor of the hotel was gorgeous!

I did not like how my bed was on wheels and the pillows were extremely soft.

Location

The room was really in need of repairs. Bathroom sink was cracked. Bedding was very 'used'. Overall disappointed.

Location and convenience to Toronto's financial district.

The size of the room was a joke especially for what u pay . I wouldn't come again.

Nice decor

Close to Toronto convention centre.

Floor was very cold as room was over the garage.

Location

Construction in front

Location and price

Didn't have my reservation. Would not honour my request for 2 beds despite the fact that the hotel seemed empty, wifi did not work, my room looked into a concrete window well.

Nice spacious rooms / suites.

Staff was overwhelmed with flight cancellation travellers, had 10 parties in front of me to check in, the one room key machine stopped working - unbelievably did not have a back up.

Near airport, restaurants, easy access to roads.

This place is really old and needs to be gutted and remodeled. This does not rate at 'USA' standards, but may be OK for Canada.