Pros (+) The breakfast buffet was wonderful!
Cons (-) Some of the rooms are ridiculously small and feel damp. The people who clean did not always do a complete job and did not refill the fridge as asked.
4 stars
Hotel Nyx Cancun All Inclusive
Blvd. Kukulkan, Manzana 52, Km 11.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 9300Photos of Hotel Nyx Cancun All Inclusive
Overview
Hotel Nyx Cancun All Inclusive is situated in Cancun and is close to nearby landmarks, including La Isla Shopping Village. It also provides a swimming pool and free Wi-Fi.
Hotel Nyx Cancun All Inclusive provides cozy rooms, furnished to suit the needs of any guest.
The hotel has easy access to Spa at The Royal Sands and Hard Rock Cafe Cancun. Iberostar Cancun Golf Course and Gran Puerto are nearby.
Latest deals for Hotel Nyx Cancun All Inclusive
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Nyx Cancun All Inclusive
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Mini-market on site
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Things to do
- Gift shop
- Casino
- Foosball table
- Bingo
- Evening entertainment
- Cooking classes
- Table tennis
- Pool table
General
- Beachfront
- Sea view
- Seating area
- Sofa
- Lake view
- Telephone
- Tile/marble floor
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Spa and wellness center
- Outdoor pool
- Pool with a view
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- No smoking
Bedroom
- Socket near the bed
- Sofa bed
Fitness
- Aerobics
- Fitness center
Workspace
- Laptop safe
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Hotel Nyx Cancun All Inclusive
7.9
Good
3465 verified ratings
Wonderful
1500
Very good
607
Good
545
Okay
235
Fair
227
Mediocre
110
Poor
241
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness, particularly enjoying the breakfast options. However, many reviews highlighted significant noise issues, especially from neighboring rooms and common areas, as well as concerns about room size and comfort.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
1012 reviews
7.2 out of 10
79 reviews
8.1 out of 10
39 reviews
6.8 out of 10
18 reviews
All reviews
Cons (-) Originally booked into a BASIC room and that would be a compliment. The furniture was similar to a thrift store and had one window maybe 3 feet square. The ac worked but could not adju
Pros (+) Our beach front room was always kept very clean, great view, spacious. The staff was always willing to help, super nice and friendly. The included in your stay breakfast was above expectations. Also the hotel is very close to the center. I'd recommend this hotel to my friends. Five stars! I'll for sure come back.
Cons (-) We loved everything.
Pros (+) Complimentary wi-fi. Centrally located--within walking distance to restaurants/shopping. A bus stop right outside the hotel takes you to downtown in under 10 minutes. Beach front. Friendly staff. Modern rooms. Good breakfast.
Cons (-) Construction is going on next door and they work well past midnight--can hear the use of heavy machinery in one of the two rooms I booked. Sheets had stains. Both rooms had a strong odor coming from the drain in the shower. The bar, restaurants, and room service only accept credit/debit as a form of payment, You can hear everything in the hallway from the room.
Pros (+) The location was excellent. You can easily walk to several shopping centers nearby (or take the city bus, which stops just outside of the hotel). The staff was always courteous and helpful. The view from my room was beautiful and there was live music at the beachfront restaurant every night. I sat on my balcony and relaxed while listening to the music each night. I highly recommend NYX!
Cons (-) There was no hot water for the shower or sink. This led to some very chilly showers on the days I had to wake up at 4 a.m. or 5 a.m. This didn't bother me, but I was on the 6th floor and there's no elevator so be prepared to potentially get a workout.
Pros (+) We were promptly checked in at our 6pm arrival. The room we were assigned had wet tile floors, the smell of mold and visible mold stains on the bathroom walls. We were given a different room that was bigger in a better location. Unfortunately, this room had worse mold than the first room. The climate control intake was full of dust and dirt and was well beyond needing maintenance. Staff was effici...
Read more
Pros (+) This hotel its truly amazing! The stuff so helpful, the room are breath taking. Had a huge suite with a huge open balcony with sea view!!! The deinks r just ok nothing special but the food was delicious
Pros (+) Staff is friendly enough, not overly friendly but not rude either. Lots of Europeans, which is fun. Food is decent. For the price is was worth it. LOVE dining on the beach every night by candle light.
Cons (-) Get the all inclusive package! If not they will nickel and dime you for everything including a glass of water. I would go back but only as an all inclusive. Alot of smokers.... And they didn't use an ashtray but not the resort's fault.
Pros (+) I liked the building. It is beautiful. The beach front pool and restaurants are great with life music. It is a clean place. If you like to take photos, this place lends for great backgrounds
Cons (-) The worst part... the only time i used my debit card was in the lobby ATM.. When I returned from my trip, charges starting appearing from Mexico, Dubai, and other countries! My bank is great so I'm not even concerned, other then I am without a debit card for one week. By the way.. $2k in charges, yes, they went all out. Glad they will get nothing because I caught it early (not the hotel, but whoev...
Read more
Pros (+) Malls within resonable walking distance in both directions.
Cons (-) The basic room in which we stayed desperately needs a renovation. The room didn't have a working safe, as the lock was broken, and the fridge didn't cool either.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the bed options available at Hotel Nyx Cancun All Inclusive?
The hotel offers cozy rooms furnished to suit the needs of any guest, ensuring a comfortable stay with quality bedding options.
Is parking available at Hotel Nyx Cancun All Inclusive?
Yes, the hotel provides free parking, making it convenient for guests who are driving or renting a car during their visit.
What can guests expect from the food quality at Hotel Nyx Cancun All Inclusive?
Guests can enjoy high-quality food options, including complimentary breakfast and a coffee machine in the rooms for added convenience.
How is the cleanliness maintained at Hotel Nyx Cancun All Inclusive?
The hotel ensures enhanced cleaning, daily housekeeping, and disinfection of high-touch surfaces, providing a clean and hygienic environment for guests.
What is the best time to visit Hotel Nyx Cancun All Inclusive?
The low season is in September, and the high season is in November, offering guests the opportunity to plan their visit based on their preferred travel times and seasonal activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Room with a View
Some guests recommended upgrading to a room with a view, as it offers stunning vistas of the surrounding area.
Take Advantage of the All-Inclusive Package
Guests appreciated the all-inclusive package, which includes meals, drinks, and entertainment, making it convenient and cost-effective.
Explore Nearby Attractions
The hotel's proximity to attractions like La Isla Shopping Village, Acuario Interactivo, and Playa Marlin makes it an ideal base for exploring the area.
Check Out the On-Site Spa
Several guests enjoyed the on-site spa, highlighting it as a relaxing and rejuvenating experience.
Be Mindful of Check-in and Check-out Times
It's advisable to plan arrival and departure times carefully, as some guests mentioned that early check-in or late check-out requests were subject to availability.
Inquire About Room Accessibility
If accessibility is a concern, it's recommended to inquire about the availability of rooms with increased accessibility features to ensure a comfortable stay.
Utilize the Concierge Service
The hotel's concierge service was praised by guests for providing helpful recommendations and assistance with bookings and reservations.
Pack Light and Use the Laundry Facilities
Guests found the on-site laundry facilities convenient, making it easier to pack light and refresh clothing during their stay.
Stay Informed About Seasonal Variations
Being aware of the low and high seasons can help in planning a visit to align with preferences for crowd levels and weather.
Plan Ahead for Airport Transportation
Guests suggested planning airport transportation in advance, as the hotel offers an airport shuttle service for a surcharge.
Location
Blvd. Kukulkan, Manzana 52, Km 11.5, 77500 Cancún, Quintana Roo
What's nearby
- La Isla Shopping Mall0.5 mi
- Kukulcan Plaza0.9 mi
- Spa at The Royal Sands1.2 mi
- Cancun Golf Club at Pok Ta Pok1.4 mi
- Hard Rock Cafe Cancun1.5 mi
- CoCo Bongo Cancun1.5 mi
- Cancun Convention Center1.6 mi
- Iberostar Cancun Peninsula Convention Centre3.5 mi
- Iberostar Golf Club Cancun3.7 mi
- Playa Delfines3.9 mi
- El Rey Ruins4 mi
- Puerto Cancun4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Nyx Cancun All Inclusive
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | $222 |
Average price (weekend night) | $170 |
When to book a room at Hotel Nyx Cancun All Inclusive
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Nyx Cancun All Inclusive
FAQs when booking at Hotel Nyx Cancun All Inclusive
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CancúnMost recommended
See most recommended stays in CancúnGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Cancun |
Distance to airport | 9.3 mi |
Everything you need to know for your stay in Cancún
Complete your trip
Popular destinations