Hyatt Zilara Cancun - Adults Only

Hyatt Zilara Cancun - Adults Only

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 5600

rate per night


based on 600 reviews

Hyatt Zilara Cancun - Adults Only
Fri 8/5
Sat 8/6

About Hyatt Zilara Cancun - Adults Only

  • Resort Room
    Enjoy the many amenities of the resort
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort.

Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day.

The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more.

Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.

Photos of Hyatt Zilara Cancun - Adults Only

Property safety measures

Hyatt Zilara Cancun - Adults Only has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Hyatt Zilara Cancun - Adults Only

Sat 8/6
Wed 8/10
Show deals with
Luxury Rooms($543 - $864)
Luxury room
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2 double beds

2 double beds



$546 totalPrestigia
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$591 totalExpedia
King Rooms($406 - $856)
King room
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$406 totalHyatt
1 king bed

1 king bed



$419 totalPrestigia
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$420 totalHurb
Superior Rooms($533 - $771)
Superior room
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$533 totaltravelup
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$628 totalFINDHOTEL
Standard Rooms($499 - $701)
Standard room
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$499 total123Milhas
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bed type unknown
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$576 totalSnaptravel
Double Rooms($334 - $591)
Double room
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$334 totalStayforlong
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$387 totalFINDHOTEL
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$409 totalHurb

Amenities at Hyatt Zilara Cancun - Adults Only

  • Private beach
  • Adults only
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Chapel/shrine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Carbon monoxide detector

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Darts
  • Scuba diving
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Foosball table


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Fan
  • Fire extinguisher
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator


  • Outdoor furniture
  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Kitchen
  • Coffee machine


  • Alarm clock
  • Wardrobe or closet


  • Aerobics
  • Fitness center

Reviews of Hyatt Zilara Cancun - Adults Only

ExcellentBased on 600 verified guest reviews

Pros +
Cons -

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10.0 Excellent
For an all inclusive, this place is great. I loved the food. There is an Asian Fusion, French-Mexican and Chef's plate restaurants. They are all very good. The rooms themselves are also very nice and pretty.
10.0 Excellent
Pros:Staff was always friendly and very attentive. Beautiful resort.
10.0 Excellent
Pros:Everything is perfect!!
6.8 Okay
Pros:Room was clean. Staff were friendly and helpful.
Cons:Food is just okay. Not sure if it's because it wasn't peak season by then.
10.0 Excellent
Pros:everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
10.0 Excellent
Pros:The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Cons:Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
10.0 Excellent
Pros:Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Cons:Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
10.0 Excellent
Pros:Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
10.0 Excellent
Pros:Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Cons:There is nothing we didn't like!
8.8 Great
Pros:We liked a good food and service was excellent
Cons:There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner


Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo

What's nearby

  • Playa Chac Mool0.8 mi
  • Acuario Interactivo0.8 mi
  • Cancun Golf Club at Pok Ta Pok1.1 mi
  • Playa Marlin1.2 mi
  • Forum Beach1.2 mi
  • Kukulcan Plaza1.3 mi
  • Playa Caracol1.4 mi
  • Delphinus Punta Cancún1.5 mi
  • Playa Tortugas1.6 mi
  • Playa Langosta2.4 mi
  • Torre Escenica2.6 mi
  • Parroquia de Cristo Resucitado2.9 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hyatt Zilara Cancun - Adults Only

  • All existing Hyatt Zilara Cancun - Adults Only reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Zilara Cancun - Adults Only reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.

  • A honeymoon at Hyatt Zilara Cancun – Adults Only is a truly special experience thanks to the resort’s dedicated package. Newlyweds can enjoy thoughtful touches like flower petals and a bottle of sparkling wine in the room, as well as a discount on spa services. The hotel also has a Romance Concierge who can help organize extra-special moments like a romantic candlelit dinner in a private gazebo or a couple’s massage on the beach.

  • Only during the weekly foam party guests may contact the concierge to book a cabana. Otherwise, complimentary poolside cabanas without numbers are available on a first-come, first-served basis, while those with assigned numbers are reserved for guests staying in upper-category suites.

  • Plenty of non-motorized water sports are on offer at the hotel, including aqua aerobics classes and volleyball. Guests can also take part in Pilates, yoga and dance classes. Unlike many resorts, this hotel offers an Olympic lap pool for those who wish to do some serious swimming.

  • Yes, from Spanish lessons to tequila tastings, there are plenty of ways to get in touch with local Mexican culture. Guests can also perfect their guacamole-making skills, learn regional handicraft techniques or take part in the regularly scheduled turtle release program – a magical experience that allows you to give something back to the local area.

  • The journey time from the airport to Hyatt Zilara Cancun – Adults Only is around 30m by car, with the easiest option (aside from booking the hotel transfer service) being to take a taxi. Prepaid private taxis should cost around 660 MXN (35 USD), and several providers also offer shared shuttles.

  • Absolutely – the Lobby Bar hosts a nightly changing program of live music events, from chilled jazz sessions to lively Cuban rhythms, traditional Mayan performances and thrilling circus performances.

  • If you decide to explore beyond the resort, there is a wide range of excursions from Hyatt Zilara Cancun – Adults Only. Guests can opt to learn about the ancient Mayan civilization on a tour of Chichen Itza or Tulum and Cenote, or book a place on a catamaran tour to the beautiful Isla Mujeres. Group or private snorkeling trips depart to places like Contoy, or you can explore the incredible local wildlife on a full-day excursion to see flamingos at Rio Lagartos and swim in the Ek Balam sinkhole. Finally, heart-pounding adventures like swimming with sharks can also be organized for those who have had a bit too much relaxation.

  • Early check-in may be granted if your room is available, but cannot be guaranteed. If you arrive on an early flight, however, you are welcome to use the resort’s facilities and even have breakfast or lunch if your room is not yet ready.(Prices checked 05/04/19).

  • Hyatt Zilara Cancun - Adults Only is located at Blvd Kukulcan Km 11.5 HZ in Hotel Zone, 5.3 miles from the center of Cancún. Playa Chac Mool is the closest landmark to Hyatt Zilara Cancun - Adults Only.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Zilara Cancun - Adults Only.

  • Yes, Hyatt Zilara Cancun - Adults Only offers free Wi-Fi.

  • Yes, Hyatt Zilara Cancun - Adults Only offers free parking.

  • Hyatt Zilara Cancun - Adults Only is 9.6 miles from Cancun. Hyatt Zilara Cancun - Adults Only is 43.1 miles from Cozumel.

  • Yes, Hyatt Zilara Cancun - Adults Only has a pool onsite.

  • KAYAK scours the web for all room deals available at Hyatt Zilara Cancun - Adults Only in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Cancun - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Cancun - Adults Only.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

5.3 mi

Location rating


Nearest Airport


Distance to airport

9.6 mi