Overview

Hyatt Zilara Cancun - Adults Only
Best Bar and Beverages

Blvd Kukulcan Km 11.5 HZ, 77500 Cancun, QR, Mexico
+52 998 881 5600

$390+

Overall guest ratings

9.3/10 Excellent
Based on 1,956 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.3
  • 6.2

Good to know

  • Nice building
  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    About

    Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive, vacation. Situated on Cancun’s widest stretch of white sand beach, all guest rooms offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples.

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    Hyatt

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Golf
    • Child pool
    • Tennis
    • Coffee shop
    • Steam room
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 1,956 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
      7.2 "72% said the reception staff was great."
      8.3 "83% were happy with the room service."
      9.7 "97% found the restaurant service to be one of the best."
      9.4 "Lovely bar service, according to 94%."
      7.5 "Lovely pool/beach service, according to 75%."
      9.3 "93% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
    • 9.1 "Perfectly clean."
      9.5 "95% thought it was clean."
      8.9 "89% said rooms were clean."
      8.5 "Clean pool, said 85%."
      7.1 "71% thought the dining area was clean."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall Rating

    9.3 Excellent
    Based on 1,799 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.7 "87% said the recreation staff was great."
      8.4 "84% were happy with the room service."
      9.6 "96% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
    • 8.2 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
      7.4 "74% enjoyed the lobby entrance."
      9.4 "94% thought the hotel was luxurious."
      9.0 "90% said it was a stylish hotel."

    Overall Rating

    9.4 Excellent
    Based on 117 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.6 "Pool is good."
    • 8.6 "Amenities are good."
      8.8 "88% thought the building was wonderful."

    Overall Rating

    9.1 Excellent
    Based on 39 reviews
    • 9.0 "Wonderful beach."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.6 "Food is delicious."
    • 8.3 "Amenities are good."
    • 8.3 "Vibe was good."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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