Pros (+) Nearby to restaurants- La Parilla and Sanborn’s. A Scotiabank is also nearby.
Cons (-) There was a musty smell upon entering the room but it dissipated with the air conditioning.
3 stars
Hotel Plaza Caribe
Pino Lote 19 Col. Centro, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 884 1377Photos of Hotel Plaza Caribe
Overview
Located in Cancun, Hotel Plaza Caribe is within walking distance of Avenida Tulum and features an outdoor pool. It has a gym, as well as 24-hour room service, an express check-in and check-out feature and a coffee bar.
All the modern rooms at the hotel feature tea and coffee making facilities, plus all the necessities for a comfortable stay. They are also fitted with cable/satellite channels, ironing facilities and a telephone.
Those staying at the hotel can enjoy Italian and Mexican cuisines at the on-site restaurant, conveniently located for those who want to stay close at mealtime. Each evening, guests are invited to enjoy a drink in the lounge bar.
Hotel Plaza Caribe has easy access to Gran Puerto and Estadio Quintana Roo. It is also a two-minute walk from Cancun Bus Station.
Latest deals for Hotel Plaza Caribe
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Plaza Caribe
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Dining
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Telephone
- Tile/marble floor
- Pool view
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Swimming pool toys
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Free parking
- Private parking
Outdoor
- Balcony
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Water park
Pool
- Outdoor pool
Reviews of Hotel Plaza Caribe
6.9
Okay
1965 verified ratings
Wonderful
402
Very good
327
Good
385
Okay
245
Fair
220
Mediocre
148
Poor
238
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the bus terminal and local amenities. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and unpleasant odors. Additionally, the service was often described as unfriendly or lacking, detracting from the overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Great location across the street from ADO Centro. Nice pool and grounds.
Cons (-) Hotel is older and a bit rough around the edges. Rooms are small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Hotel Plaza Caribe?
Hotel Plaza Caribe offers Italian and Mexican cuisines at the on-site restaurant, with a lounge bar for evening drinks. Additionally, guests can have food delivered to their accommodation and enjoy 24-hour room service.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, including rooms with moldy smells, outdated air conditioning, and stained bedding. However, others have praised the hotel's clean pool, friendly staff, and comfortable beds.
What are the best features of the hotel's location?
The hotel's location is praised for its convenience, especially for travelers using the ADO bus system. It is also close to convenience stores and offers easy access to the Cancun Bus Station.
Is parking available at Hotel Plaza Caribe?
Yes, the hotel offers free parking and private parking for guests, providing convenience for those traveling by car.
What can guests expect from the hotel's customer service?
Guests can expect helpful and friendly staff, especially at the reception and restaurant. However, some guests have mentioned issues with staff knowledge about payment methods and room maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Window
Some guests reported that there are rooms without windows, so it's advisable to ensure your room has a window for natural light and fresh air.
Consider Room Maintenance
Several guests mentioned that the rooms are in need of renovation and updating. It may be beneficial to inquire about the maintenance status of the room before booking.
Check Room Amenities
Some guests experienced issues with in-room amenities such as non-functional TVs and air conditioning. It's recommended to verify the functionality of these amenities upon check-in.
Explore Nearby Attractions
The hotel's proximity to the ADO bus terminal makes it convenient for travelers relying on bus transportation. Consider exploring nearby attractions such as Parque Las Palapas and Playa Langosta, which are within a reasonable distance from the hotel.
Be Mindful of Noise
A few guests noted noise-related issues, such as loud music from the pool venue and hallway smells. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Inquire About Security
Some guests mentioned concerns about room security, including issues with door locks. It may be helpful to inquire about the security features of the room before finalizing the booking.
Verify Room Cleanliness
Several guests reported cleanliness issues, including stained sheets and a damp, musty smell. It's advisable to verify the cleanliness and condition of the room before settling in.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests found the meals to be average. Exploring nearby dining options may provide a more satisfying culinary experience.
Check for Room Comfort
Guests highlighted issues with room comfort, including old, damp, and moldy rooms. It's recommended to ensure the room meets your comfort standards before confirming the reservation.
Inquire About Payment Options
Some guests mentioned challenges with payment methods such as PayPal. It may be beneficial to inquire about the hotel's accepted payment options in advance.
Location
Pino Lote 19 Col. Centro, 77500 Cancún, Quintana Roo
What's nearby
- Glorieta del Ceviche0.5 mi
- Estadio de Beisbol Beto Avila1.1 mi
- Estadio Olímpico Andrés Quintana Roo1.2 mi
- Puerto Cancun1.3 mi
- Puerto Juarez1.8 mi
- Gran Puerto1.8 mi
- La Gran Plaza2.5 mi
- Poliforum Benito Juarez4.4 mi
- Cancun Golf Club at Pok Ta Pok4.7 mi
- Cancun Convention Center5.5 mi
- La Isla Shopping Mall5.5 mi
- Hard Rock Cafe Cancun5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Plaza Caribe
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $59 |
Average price (weekend night) | $58 |
When to book a room at Hotel Plaza Caribe
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Plaza Caribe
FAQs when booking at Hotel Plaza Caribe
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Value for money | 7.0 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cancun |
Distance to airport | 9.4 mi |
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