|Distance to city center||0.6 mi|
|Distance to airport||9.5 mi|
|"This hotel is a great value."||(in 8 reviews)|
|"Great location in downtown Cancun."||(in 39 reviews)|
|"The room was very spacious"||(in 15 reviews)|
|"Hard beds & dirty pool."||(in 5 reviews)|
|"The breakfast was really bad."||(in 13 reviews)|
|"Room was wery dark and damp."||(in 7 reviews)|
|ado bus||in 99 reviews|
|breakfast was not good||in 37 reviews|
|close to ado||in 11 reviews|
|dark room||in 43 reviews|
|downtown cancun||in 12 reviews|
|great location||in 66 reviews|
|great place||in 21 reviews|
|great value||in 9 reviews|
|hotel staff||in 45 reviews|
|location close||in 47 reviews|
|loud air-conditioner||in 3 reviews|
|pool||in 16 reviews|
|poor breakfast||in 35 reviews|
|poor wifi||in 15 reviews|
|ritz carlton||in 5 reviews|
Paid $500 for 4 nights, which was a great price. The hotel was well located, near buses to the hotel zone and supermarket's. The staff was super sweet, however the hotel is limited when it comes to resources.
The lack of resources such as towel and clean sheets. I had to basically fight for towels because they were low in demand. The hotel was fairly clean, but I doubt my sheets, especially the comforterz were. I would pay extra the next time in Cancer for a better hotel.
Liked not being part of the tourist swarm at the larger hotels. If you want to be closer to the city and culture, this is the place.
The singers in lobby bar is excellent, the local singers' latin songs interacted with the audience, young and aged people were happy, the songs released the pressure of people daily life from. To a foreigner, it was very impressive these songs has a magic power to touch you, release you. Paul
The breakfast in lobby restaurant is excellent, not expensive, but delicious.
The location is good, easy to airport, ADO, market...
there is no hair dryer, the towels not that good.
A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, a 5-minute drive from Puerto Cancun Marina Town Center and 7 minutes from Plaza Las Americas. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Based on 1,457 reviews
Bar and Beverages
Policies vary by room type and provider.
|Playa Del Carmen||42.8 mi|