Overview

Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

$39+

Overall guest ratings

7.4/10 Good
Based on 554 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.7
  • 4.6

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Placing you within a 10-minute drive of La Sagrada Familia Parish, Hotel Plaza Kokai Cancún features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer room service and free WiFi.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 554 reviews
    • 9.2 "Incredible bar."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.7 "83% thought they were poorly maintained."
      2.6 "74% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
      2.7 "73% thought the tv was sub-standard."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      0.5 "Dirty pool, said 95%."
      2.6 "74% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      1.3 "87% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Ugly beach."
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    Overall Rating

    7.2 Good
    Based on 354 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
      1.2 "Air conditioning was criticized by 88%."
      1.1 "89% thought it was too noisy."
    • 4.8 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      1.2 "Air conditioning was criticized by 88%."
      2.4 "For 76%, the rooms looked old."
    • 4.3 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.5 "Dirty pool, said 95%."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
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    Overall Rating

    7.3 Good
    Based on 44 reviews
    • 9.0 "Terrific location."
    • 8.0 "Good value."
    • 7.4 "Good service."
    • 4.7 "Rooms are not good."
    • 4.5 "Not very comfortable."

    Overall Rating

    7.8 Good
    Based on 155 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      1.5 "Air conditioning was criticized by 85%."
      4.1 "59% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
    • 4.7 "Not very comfortable."
      1.4 "86% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 3.0 "Awful breakfast."
    • 2.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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