Overview

Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

$26+

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Rates

Overall guest ratings

7.0/10 Good
Based on 362 reviews
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Review highlights

  • 9.2
  • 8.7
  • 4.9
  • 4.3

Good to know

  • Fair breakfast prices
  • Close to public transport

Nearby

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    About

    A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, walking distance from Benito Juarez Municipal Building and Cristo Rey Church. This hotel is within close proximity of Las Palapas Park and Mercado 23.

    Rooms

    Make yourself at home in one of the 46 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 362 reviews
    • 9.2 "Terrific location."
    • 8.7 "Good value."
    • 7.9 "Internet works."
    • 7.3 "Good service."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very clean."
    • 4.3 "Rooms are not good."
    • 4.0 "Not very comfortable."
    • 3.2 "Horrible vibe."
    • 2.7 "Horrible pool."
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    Overall Rating

    7.0 Good
    Based on 220 reviews
    • 8.9 "Location is great."
    • 8.8 "Good value."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.6 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
      1.6 "84% thought it was too noisy."
    • 3.6 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
      4.1 "59% said rooms were dirty."
      1.7 "Air conditioning was criticized by 83%."
      0.4 "For 96%, the rooms looked old."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.7 "Horrible pool."
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    Overall Rating

    6.8 Good
    Based on 65 reviews
    • 9.4 "Terrific location."
    • 7.3 "Good service."
    • 4.5 "Rooms are not good."
      3.6 "64% complained about the bathroom."
    • 4.5 "Not very clean."
    • 3.9 "Not very comfortable."

    Overall Rating

    7.1 Good
    Based on 76 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Good value."
    • 7.5 "Good service."
    • 6.5 "Food is average."
    • 5.4 "Average cleanliness."
    • 4.5 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      2.8 "72% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
    • 4.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Fair breakfast prices"
    "Close to public transport"
    data provided by TrustYou

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