The Royal Caribbean - An All Suites Resort

Blvd. Kukulcan, Km. 17, Lote 50, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 8226

Cheapest
rate per night

7.9

Good
based on 18 reviews
The Royal Caribbean - An All Suites Resort - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
SnapTravel $79
TripAdvisor $81
HomeAway $83
SnapTravel
TripAdvisor
HomeAway

Good to know

Distance to city center

6.7 mi

Nearest Airport

Cancun

Distance to airport

6.9 mi

Rooms

Check-in
Check-out

Standard Rooms

$86+

Bed type
Provider
Nightly
Unknown
$86 per night
Unknown
$86 per night
Unknown
$97 per night
Unknown
$107 per night
Unknown
$115 per night
Unknown
$117 per night
Unknown
$117 per night
Unknown
$119 per night
Unknown
$120 per night
Unknown
$125 per night
Unknown
$128 per night
Unknown
$129 per night
Unknown
$130 per night
Unknown
$145 per night
Unknown
$147 per night
Unknown
$155 per night
Unknown
$162 per night
Unknown
$182 per night
Unknown
$188 per night
Unknown
$194 per night

Double Rooms

$87+

Bed type
Provider
Nightly
Unknown
$87 per night
Unknown
$90 per night
Unknown
$95 per night
Unknown
$96 per night
Unknown
$130 per night
Unknown
$134 per night
Unknown
$147 per night

Reviews

Pros

Cons

Traveler rating

231
99
35
10
0

Time of year

Traveler type

Show reviews that mention

+
amazing hotel in 93 reviews
far from downtown in 11 reviews
good breakfast in 90 reviews
great food in 87 reviews
great location in 85 reviews
great room in 11 reviews
nice beach in 164 reviews
pools in 165 reviews
room key in 16 reviews
staff was very friendly in 180 reviews
swim up bar in 30 reviews
try to sell in 9 reviews
view of the beach in 92 reviews
  • Good
    Jul 2016
    7.4

    Customer service

    The resort is beautiful and is definitely a nice place to stay. Great rooms and great pool, right on the front of the beach.

    We stayed 5 days and they made us move rooms after two nights. They told us when we would moved they would move our stuff for us as long as it was packed into the next room. When it came time to move we had a tour all day and we had to leave our suit cases outside with the bellmen until 10 at night. Then when we did get the room we had to complain four times about the wifi not working.

  • Good
    Jun 2016
    7.4

    Decent hotel, overcharges for everything, staff no

    The wifi was alright, not amazing. Skype calls were a little choppy. The wifi reached the pool area and green lawn area but not all the way to the beach. The hotel had beach towels, snorkeling gear, boats, and other cool gear for rent. The beach was really nice. There's a safe in the room where valuables can be kept. The air conditioning was great, and it was easy to take the bus right outside the hotel. The staff spoke English and was very helpful.

    During checkin, we had a very unfriendly RBF lady check us in. The rest of the staff was friendlier, but it we did not have a good first impression. Every Sunday, every single guest is required to switch rooms for some odd reason. It was super annoying because we either had to be there at 11am - 12 noon and compromise plans to move rooms, or give our luggage to the bellhop and tip him. The restaurant served small portions for a high price with mediocre food. The hotel advertising makes it seem like there's multiple places to eat, but there's only one restaurant, a cafe, and a grocery store. You also have to use your room card to pay for things around the hotel. This was annoying when we were not able to check in until 4pm but were waiting at the hotel.

  • Okay
    Dec 2015
    6.0

    Would not repeat

    Our suite was very comfortable, the beach was excellent. Will not repeat due to unmotivated (unless tipped) staff, poor food.

    The staff make no effort unless tipped. This is quite different from our preferrencet where staff earn great tips with great service. Bartenders were bored. Why? Charging $4-6 for a drink probably encouraged many people to BYO. That might have been the desired effect, but it made the place feel extra dull. Food was really very disappointing, and it's inexcusable (I mean seriously, embarassing even for a guest) for "Paco's Tacos" at the Royal Sands to serve such terrible quality Mexican food. It was unrecognizable as Mexican food. Just sad. so the next day we tried burgers at Tradewinds and could not finish them, they had such a weird funk to their mystery meat bulk storebought selves. We avoided the restaurants for the remainder of our stay. When you have a captive audience and you abuse that with crap food it's disappointing to say the least.

  • Excellent
    Sep 2015
    9.7

    Amazing Resort!!

    The room my wife and I stood had an amazing waterfront view.

  • Okay
    Sep 2015
    6.0

    Very clean very friendly employees love it

    The food friendly employees, clean

    The credit card we had to use

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About

Overview

The Royal Caribbean an All-Suites Resort is in Cancun Mexico. It is on a comfortable and kid-friendly beach on Cancun’s north shore. The Royal Caribbean is a great hideaway for making memories and relaxing too. This hotel is a family favorite. The views are stunning, the water is sparkling blue, there are nice breezes, beautiful flowers, and more.

There are many activities that families can participate in while staying at the hotel. There are many ways just to relax, walking on the beach, shelling, fishing, sail boating, paddle boarding in the bay, or swimming in the ocean. There are different services offered as well at the hotel. These range from spa treatments and more.

There are many amenities offered to the guests who stay here. There are fitness centers, tennis courts, free WiFi, delicious cuisine, a kid’s club, a sports bar, and also a botanical garden. The suites are very spacious and have everything one needs for a great vacation. There are two-bedroom and two-bathroom suites that can sleep up to six people and the two-bedroom and one-bathroom suite sleeps up to five guests.

All of the suites are fully equipped with a kitchen, a huge living room, a dining area, and a private outdoor space. There are two large pools and children’s pools available. The hotel offers daily activities for all ages, ranging from yoga, beach volleyball, crafts, and nature talks. There are great places to dine, fresh seafood, Italian cuisine, room service, and also a sports bar.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
ATM on-site
Business center
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Room service
Bicycle rental
Golf
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
Coffee shop
24hr front desk
Safe
Sauna
Free Internet
Pets not allowed
Free parking
Free long-term parking
Playground
Private beach
Storage available
Terrace/Patio
Increased accessibility

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Photos

All Photos (30)
Bedroom (8)
Pool (3)
Beach (1)
Lobby (2)

Location

Most Popular Landmarks

  • Museo Maya de Cancun 183 yd
  • Playa Delfines 0.8 mi
  • El Rey Ruins 0.9 mi
  • Kukulcan Plaza 2.2 mi
  • Playa Marlin 2.3 mi
  • Acuario Interactivo 2.7 mi

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Hotels North America Mexico Quintana Roo Cancún The Royal Caribbean - An All Suites Resort