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|"The private beach was marvellous"||(in 71 reviews)|
|"Amazing breakfast and nice beach."||(in 46 reviews)|
|"loved the swim up bar!"||(in 9 reviews)|
|"The hotel was a little older."||(in 32 reviews)|
|"The concierge pressing on a time share presentation."||(in 3 reviews)|
|"Waited nearly 30 minutes to get room keys reset because they had stopped working."||(in 2 reviews)|
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|amazing hotel||in 93 reviews|
|far from downtown||in 11 reviews|
|good breakfast||in 90 reviews|
|great food||in 87 reviews|
|great location||in 85 reviews|
|great room||in 11 reviews|
|nice beach||in 164 reviews|
|pools||in 165 reviews|
|room key||in 16 reviews|
|staff was very friendly||in 180 reviews|
|swim up bar||in 30 reviews|
|try to sell||in 9 reviews|
|view of the beach||in 92 reviews|
The resort is beautiful and is definitely a nice place to stay. Great rooms and great pool, right on the front of the beach.
We stayed 5 days and they made us move rooms after two nights. They told us when we would moved they would move our stuff for us as long as it was packed into the next room. When it came time to move we had a tour all day and we had to leave our suit cases outside with the bellmen until 10 at night. Then when we did get the room we had to complain four times about the wifi not working.
Decent hotel, overcharges for everything, staff no
The wifi was alright, not amazing. Skype calls were a little choppy. The wifi reached the pool area and green lawn area but not all the way to the beach. The hotel had beach towels, snorkeling gear, boats, and other cool gear for rent. The beach was really nice. There's a safe in the room where valuables can be kept. The air conditioning was great, and it was easy to take the bus right outside the hotel. The staff spoke English and was very helpful.
During checkin, we had a very unfriendly RBF lady check us in. The rest of the staff was friendlier, but it we did not have a good first impression. Every Sunday, every single guest is required to switch rooms for some odd reason. It was super annoying because we either had to be there at 11am - 12 noon and compromise plans to move rooms, or give our luggage to the bellhop and tip him. The restaurant served small portions for a high price with mediocre food. The hotel advertising makes it seem like there's multiple places to eat, but there's only one restaurant, a cafe, and a grocery store. You also have to use your room card to pay for things around the hotel. This was annoying when we were not able to check in until 4pm but were waiting at the hotel.
Would not repeat
Our suite was very comfortable, the beach was excellent. Will not repeat due to unmotivated (unless tipped) staff, poor food.
The staff make no effort unless tipped. This is quite different from our preferrencet where staff earn great tips with great service. Bartenders were bored. Why? Charging $4-6 for a drink probably encouraged many people to BYO. That might have been the desired effect, but it made the place feel extra dull. Food was really very disappointing, and it's inexcusable (I mean seriously, embarassing even for a guest) for "Paco's Tacos" at the Royal Sands to serve such terrible quality Mexican food. It was unrecognizable as Mexican food. Just sad. so the next day we tried burgers at Tradewinds and could not finish them, they had such a weird funk to their mystery meat bulk storebought selves. We avoided the restaurants for the remainder of our stay. When you have a captive audience and you abuse that with crap food it's disappointing to say the least.
The room my wife and I stood had an amazing waterfront view.
Very clean very friendly employees love it
The food friendly employees, clean
The credit card we had to use
The Royal Caribbean an All-Suites Resort is in Cancun Mexico. It is on a comfortable and kid-friendly beach on Cancun’s north shore. The Royal Caribbean is a great hideaway for making memories and relaxing too. This hotel is a family favorite. The views are stunning, the water is sparkling blue, there are nice breezes, beautiful flowers, and more.
There are many activities that families can participate in while staying at the hotel. There are many ways just to relax, walking on the beach, shelling, fishing, sail boating, paddle boarding in the bay, or swimming in the ocean. There are different services offered as well at the hotel. These range from spa treatments and more.
There are many amenities offered to the guests who stay here. There are fitness centers, tennis courts, free WiFi, delicious cuisine, a kid’s club, a sports bar, and also a botanical garden. The suites are very spacious and have everything one needs for a great vacation. There are two-bedroom and two-bathroom suites that can sleep up to six people and the two-bedroom and one-bathroom suite sleeps up to five guests.
All of the suites are fully equipped with a kitchen, a huge living room, a dining area, and a private outdoor space. There are two large pools and children’s pools available. The hotel offers daily activities for all ages, ranging from yoga, beach volleyball, crafts, and nature talks. There are great places to dine, fresh seafood, Italian cuisine, room service, and also a sports bar.
Policies vary by room type and provider.
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Most Popular Landmarks
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