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Emporio Cancun
4 stars

Emporio Cancun

Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo, Mexico
+52 998 283 3800Official website

rate per night


based on 3,807 reviews

Emporio Cancun
Thu 6/20
Fri 6/21
Room type
Nightly total
Deluxe room
Luxury room
Double room

About Emporio Cancun

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free

Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts.

The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests.

Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.

Photos of Emporio Cancun

Latest deals for Emporio Cancun

Thu 6/20
Fri 6/21
King room
1 king bed
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Standard room
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Superior room
bed type unknown
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Deluxe room
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2 double beds
Double room
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Luxury room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Emporio Cancun

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna
  • Water slide


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground


  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Coffee machine


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Telephone


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Restaurant
  • Bar/Lounge
  • Snack bar


  • Fitness center
  • Tennis
  • Fitness room

Health and safety

  • Daily housekeeping
  • Safe


  • Desk

Reviews of Emporio Cancun

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very goodBased on 3,807 verified guest reviews

Pros +
Cons -

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2.0 Poor
BEWARE !!! , Not sure if its the booking site(priceline) or the hotel who is running this scam, if you are more than 2 adults staying in a room please read this... I booked a room for 2 adults 2 kids, the price was the same even for 4 adults (i have screen shots). No where they show a different price for addtional adults. The email confimation said hotel may charge for additional Guests. so, I called the hotel and they said its all good for 4 people. Alas, when I reached the hotel they want to charge me $45 for each additional person. It was only for stay and I was not having breakfast or all-inclusive. I ended up paying $500+, they were not ready to acknowledge the call. I have all the call logs, screen shots and looking at options to make sure they stop this shady process,
8.8 Very good
Pros:in general everything was ok with the hotel
Cons:I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old
9.1 Wonderful
Pros:The view is really nice, and all the pool sofas provided are nice and clean.
Cons:Food here is not as good as expected. Not much choice and no seafood.
10.0 Wonderful
Pros:Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
3.1 Poor
Pros:The price was the only thing appealing about this place.
Cons:Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.
5.7 Fair
Pros:Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.
9.7 Wonderful
Pros:The resort and the staff were amazing. Clean rooms.
8.2 Very good
Pros:Can choose to go all inclusive starting any day you choose and going to the end of your stay. Great option. Italian restaurant option serves really great food.
Cons:Not being able to check in until 3pm, very frustrating especially when everyone waits until 3 so then there is a line/group to fight at check in. Seems to cause frustration unnecessarily.
8.2 Very good
Pros:The room is clean and spacious and it is located right beside the beach. The staff are friendly, but some of the staff cannot speak English very well.
Cons:Weak and slow Wifi throughout the stay and in most parts of the hotel.
9.7 Wonderful
Pros:Very good experience. Very clean and comfortable facilities. Absolutely no complaints. Would love to go there again.


Blvd. Kukulcan, Retorno Gucumatz, Km.17, 77500 Cancún, Quintana Roo

What's nearby

  • Museo Maya de Cancun326 yd
  • Playa Delfines0.9 mi
  • El Rey Ruins1 mi
  • Kukulcan Plaza2.1 mi
  • Playa Marlin2.2 mi
  • Acuario Interactivo2.6 mi
  • Playa Chac Mool4.2 mi
  • Wet'n Wild Cancún4.2 mi
  • Cancun Golf Club at Pok Ta Pok4.3 mi
  • Forum Beach4.6 mi
  • Playa Tortugas4.6 mi
  • Playa Caracol4.8 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Emporio Cancun

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 17% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Emporio Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Emporio Cancun

  • If you’re after a cheap room at Emporio Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in April and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Emporio Cancun, plan to stay on a Saturday or Wednesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Emporio Cancun was booked for on KAYAK in the last 2 weeks was $162, while the most expensive was $231.
  • How long should you stay at Emporio Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Emporio Cancun

  • What are the reasons for staying at Emporio Cancun instead of any other hotel?

    The Emporio Cancun is a hotel of choice for visitors to the city due to its affordability and proximity to significant retail complexes. If you're traveling to the city for a vacation with your family, friends, or coworkers or on a business trip, this is the perfect spot to stay. If you reserve a room at this hotel, you will significantly reduce your overall spending. The facility is perfect for travelers looking to have an exciting shopping experience while in the city because of its proximity to major malls. Lastly, reserving a room at this hotel is a worthy move due to its magnificent rooms and the tranquility of its surroundings.

  • How is parking at Emporio Cancun?

    When coming with your personal or rented car to Emporio Cancun, you will surely need to know whether parking is available as well as any other relevant parking information. The hotel's visitors now have two parking options to choose from. Diamond and seven-star visitors will receive free parking during their stay at the hotel. The hotel offers valet parking as a second choice, which is charged at a reasonable rate per night.

  • How can you connect to Emporio Cancun from the airport?

    Various transport options are available for visitors landing at Cancun International Airport, including taxis, car rentals, and shuttles. Out of these, the airport shuttles offered by Emporio Cancun are the best transport option for travelers who want to connect to the hotel from the airport. These shuttles operate on a 24-hour basis, and you can access their services by communicating with the hotel. Apart from this, you can use a taxi, which offers the fastest means of transport, taking about 18 minutes from the airport to arrive at the hotel.

  • Why should I definitely eat at Emporio Cancun?

    Your dining requirements will be met by the Condimento Restaurant, which is situated in the Emporio Cancun. The restaurant is well-known for its delectable food presented in a tidy and quiet setting. The Condimento Restaurant offers meals at lower prices when compared to other nearby restaurants. In addition to the delectable and reasonably priced food, the personnel at this restaurant is excellent. The staff is helpful and attentive to customers in addition to being friendly. You can always ask for help whenever you need it, and any member of the staff would be happy to help.

  • Does Emporio Cancun offer any excursion services to its visitors?

    If you stay at Emporio Cancun, you're lucky since using the hotel's excursion services will provide you the opportunity to explore Retorno Gucumatz. On the weekends, the hotel arranges trips to a variety of tourist destinations. Some of the well-liked locations that the hotel allows its guests to discover and spend some quality time outside include Tours Acuaticos TravelArt Museum and El Rey Archaeological Zone. For sponsored visitors, such as those using hotel excursion services, some of these and other attraction sites allow express admission.

  • Where is Emporio Cancun located?

    Emporio Cancun is located at Blvd. Kukulcan, Retorno Gucumatz, Km.17 in Hotel Zone, 6.7 miles from the center of Cancún. Museo Maya de Cancun is the closest landmark to Emporio Cancun.

  • When is check-in time and check-out time at Emporio Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Emporio Cancun.

  • Does Emporio Cancun offer free Wi-Fi?

    Yes, Emporio Cancun offers free Wi-Fi.

  • Does Emporio Cancun offer free parking?

    Yes, Emporio Cancun offers free parking.

  • How far is Emporio Cancun from the airport?

    Emporio Cancun is 7 miles from Cancun. Emporio Cancun is 39.8 miles from Cozumel.

  • Does Emporio Cancun have a pool?

    Yes, Emporio Cancun has a pool onsite.

  • How does KAYAK find such great Emporio Cancun hotel deals?

    KAYAK scours the web for all room deals available at Emporio Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Emporio Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Emporio Cancun.

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