|Distance to city center||6.6 mi|
|Distance to airport||7.0 mi|
|beach and pool||in 274 reviews|
|breakfast buffet||in 49 reviews|
|construction work||in 24 reviews|
|convince store||in 14 reviews|
|food was good||in 97 reviews|
|great hotel||in 156 reviews|
|great location||in 93 reviews|
|instead of dollars||in 5 reviews|
|italian restaurant||in 62 reviews|
|nice room||in 186 reviews|
|ocean view||in 141 reviews|
|room service||in 51 reviews|
|staff was very friendly||in 211 reviews|
in general everything was ok with the hotel
I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old
General experience is good
The view is really nice, and all the pool sofas provided are nice and clean.
Food here is not as good as expected. Not much choice and no seafood.
Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
The price was the only thing appealing about this place.
Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.
Same issues as Oct 9 2016
Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.
The resort and the staff were amazing. Clean rooms.
Can choose to go all inclusive starting any day you choose and going to the end of your stay. Great option. Italian restaurant option serves really great food.
Not being able to check in until 3pm, very frustrating especially when everyone waits until 3 so then there is a line/group to fight at check in. Seems to cause frustration unnecessarily.
The room is clean and spacious and it is located right beside the beach. The staff are friendly, but some of the staff cannot speak English very well.
Weak and slow Wifi throughout the stay and in most parts of the hotel.
Very good experience. Very clean and comfortable facilities. Absolutely no complaints. Would love to go there again.
Great location, not too busy, friendly staff, amazing facilities, beyond comfortable stay
Decor of rooms could be improved
Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts. The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests. Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.
Based on 3,116 reviews
Policies vary by room type and provider.
|Playa Del Carmen||36.9 mi|