Emporio Cancun

Reviews

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+

italian restaurant

pool bar

beach front hotel

beach and pool

mexican pesos

food was good

friendly staff

location and the beach

convenience store

beach view

nice room

room service

bus stop

great hotel

room was ocean

Excellent

Jun 2018

8.8

in general everything was ok with the hotel

I did paid an extra $184 us dollars for my 16 yr old kid. they called a kid under 10 years old
Excellent

Dec 2017

9.1

General experience is good

The view is really nice, and all the pool sofas provided are nice and clean.

Food here is not as good as expected. Not much choice and no seafood.
Excellent

Sep 2017

10.0

Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
Mediocre

Jan 2017

3.1

Gray

The price was the only thing appealing about this place.

Trash in the pool, very slow service, poor quality of windows (ratteled all night), and half the building was under construction. Not very vacation friendly for relaxing.
Okay

Jan 2017

5.7

Same issues as Oct 9 2016

Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.
Excellent

Oct 2015

9.7

Awesome

The resort and the staff were amazing. Clean rooms.

Nothing
Excellent

May 2015

8.2

Can choose to go all inclusive starting any day you choose and going to the end of your stay. Great option. Italian restaurant option serves really great food.

Not being able to check in until 3pm, very frustrating especially when everyone waits until 3 so then there is a line/group to fight at check in. Seems to cause frustration unnecessarily.
Excellent

Dec 2014

8.2

The room is clean and spacious and it is located right beside the beach. The staff are friendly, but some of the staff cannot speak English very well.

Weak and slow Wifi throughout the stay and in most parts of the hotel.
Excellent

Oct 2014

9.7

Very good experience. Very clean and comfortable facilities. Absolutely no complaints. Would love to go there again.
Excellent

Oct 2014

9.3

Great location, not too busy, friendly staff, amazing facilities, beyond comfortable stay

Decor of rooms could be improved

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