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|Value for money||7.9|
|Distance to city center||0.6 mi|
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the staff didn't do a good job.
everything was great, we'll be back next year
We stayed at the Carlton Residences for the ILTM week in 2018 in a decent 2 bedroom apartment. It is located pretty conveniently located near the city center, meters away from the beach and it is pretty easy to get around. However, that's as far as the benefits really go. You will not get any of the basic service standards you find in any hotel or residence building, i.e. the front desk is closed after 10 pm, and you can't call anyone in the night for any inquiries or questions. Working out the air-con/heater is complicated, one of the doors had a key hole with no key which meant you couldn't lock the door and the bathrooms were separate to the toilets which was all quite an inconvenience. Our booking that included breakfast - however there is no restaurant in the entire building and what "breakfast" really meant was a few bananas, nutshell and a few crackers that were NOT replenished daily. Upon check-out they charged us an additional 75 Euro for a stained bed sheet and cushion. We were absolutely shocked as we had not consumed any meals in the room, and had taken care of the room very well. We disputed the charges, requesting the room to be re-inspected. Once the room was checked again they found a tiny stain (1sq.cm) on the bed sheet, and the tiniest bit of make-up on one of the pillows. (Please note: I would completely understand if these were significant marks, but they were the faintest marks - barely visible to the eye). I work at a hotel myself and would never expect our guests to pay for additional cleaning for the linen, as they should be regularly cleaned and included in the price of the room. Isn't that why they charge a hefty premium for the room? The whole stay and experience was a complete joke, and I will certainly not be returning to the property. If you're reading this, do yourself a favor and do a bit more research, you'll be able to find a nice hotel and a better rate with at least half decent service.
comfort, clean and friendly staff
the air-condition wasn't cold enough.
With a stay at Résidence Carlton Riviera, you'll be centrally located in Cannes, just a 3-minute walk from Promenade de la Croisette and 11 minutes by foot from Palace of Festivals and Conferences. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 24 reviews
Value for money
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Most Popular Landmarks
- La Croisette Promenade 188 yd
- Casino Barrière Les Princes 232 yd
- Centre d'art La Malmaison 275 yd
- Cannes City Centre 0.3 mi
- Palais des Festivals et des Congrès 0.5 mi
- Casino Barrière le Croisette 0.5 mi
|Nice Côte d'Azur||11.9 mi|
|Toulon Hyeres||54.2 mi|