Services and conveniences
Basics
General
Things to do
Pool and spa
Bathroom
Family friendly
Accessibility and suitability
Dining
Outdoor
Health and safety
Laundry
Parking and transportation
Media and entertainment
Bedroom
Fitness
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, a Jacuzzi, free Wi-Fi, a Turkish steam bath, a sauna, outdoor tennis courts, water slides, miniature golf, and a playground.
What can guests expect from the hotel's dining options?
The on-site restaurant provides an ideal dining option, and there are multiple restaurants available, offering a variety of cuisines and a great breakfast buffet.
How is the cleanliness and maintenance of the rooms?
The rooms are clean and comfortable, with multiple pools, clean facilities, and a well-maintained gym.
What are the best times to visit the hotel?
The high season is in January, and the hotel is an excellent spot for families, offering a great selection of swimming pools and activities for kids.
Is parking available at the hotel?
Yes, the hotel offers free parking and a shuttle service for additional convenience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for Torre del Mar
Consider staying in the Torre del Mar building for additional amenities such as a gym and spa, which are not available in the other building.
Be Mindful of Noise
Be aware that the hotel is close to the airport, and some guests have reported noise from aircraft, especially in rooms that are not well soundproofed.
Check for Room Odors
Some guests have reported damp and musty odors in certain rooms, so it may be beneficial to check the room for any unpleasant smells before settling in.
Consider Room Selection
If you prefer a quieter environment, consider requesting a room away from the main pool area to avoid potential noise from evening entertainment and activities.
Explore the Beach
Take advantage of the hotel's proximity to the beach, but be cautious of vendors who may attempt to overcharge for items.
Enjoy the Adult Pool
Guests have praised the adult pool on the top floor for its serene atmosphere and the extraordinary restaurant located nearby.
Verify Wi-Fi Connectivity
Some guests have experienced issues with Wi-Fi connectivity in their rooms, so it may be helpful to verify the Wi-Fi strength in the specific room before settling in.
Be Cautious of Restaurant Service
While most guests have had positive experiences with the staff, some have reported slow service and a lack of friendliness in certain restaurants.
Consider Off-Peak Visits
If you prefer a quieter experience, consider visiting during off-peak times to avoid potential crowding and noise from entertainment activities.
Check for Maintenance Issues
Some guests have encountered maintenance issues in their rooms, such as broken taps and loose shower pipes, so it may be beneficial to check for any such issues upon arrival.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $152 | $217 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 47% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 5.0 mi | Cartagena Rafael Nunez | 1.3 mi |
