Nacar Hotel Cartagena, Curio Collection by Hilton

The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of safety measures such as face masks for guests, physical distancing rules, and hand sanitizer in guest accommodation and key areas. Additionally, guests can enjoy a range of services including wake-up service, concierge service, and room service.

The hotel provides a complimentary breakfast, special diet menus on request, and a restaurant and bar with the option for food to be delivered to guest accommodation. However, guests should note that the restaurants close at 11pm, and there's no room service after that hour.

Guests have praised the hotel's cleanliness, spacious rooms, and comfortable beds. However, some guests have mentioned concerns about the maintenance of certain areas, such as the rooftop pool, and the decor not being in line with the local style.

The hotel's low season is in October, while the high season is in January. Visitors can take advantage of the hotel's fantastic location and beautiful rooms, but should be aware of potential noise in the pool area due to renovations or cleaning.

Guests have consistently praised the staff for being professional, friendly, and helpful. The hotel's multilingual staff, excellent breakfast buffet, and comfortable beds have been highlighted as standout features. However, some guests have expressed concerns about the service at the hotel's restaurant and bar.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests loved the rooftop pool and bar, highlighting it as a great place to relax and enjoy the views. Consider spending some leisure time here during your stay.

The hotel's location within the walled city was praised by many guests for its convenience and accessibility to nearby attractions. It's recommended to explore the surrounding area on foot.

Some guests noted that the pool area could be noisy due to the bar, and renovations were ongoing during their stay. If you prefer a quieter environment, it's advisable to inquire about potential noise disruptions beforehand.

Guests appreciated the spacious and comfortable rooms, but some mentioned that certain rooms were "smart" and had a sterile decor. It's advisable to inquire about room types and amenities to ensure they align with your preferences.

While guests praised the hotel's breakfast, some noted that the on-site restaurants closed early. Consider exploring nearby dining options for late-night meals.

If traveling with children, the hotel was recommended for families due to its friendly staff, great breakfast buffet, and shallow pool suitable for kids.

Some guests felt that the additional resort fee was not justified, and certain services, such as the spa and breakfast, were not included. It's advisable to clarify any additional costs before booking.

Some guests mentioned that rooms in the first floor had humidity and little light. If this is a concern, it's recommended to inquire about room locations during the booking process.

Many guests praised the friendly and helpful staff, recommending the hotel for its exceptional service. Engaging with the staff for recommendations and assistance is highly recommended for a pleasant stay.