Great staff. Very welcoming and friendly. Clean and good location.
Road a little noisy and flood lights left on all night with light curtains.
Staff very friendly and helpful, food good. All newly refurbished and comfortable
We were in room 2, it was very cold even with the heating up full! Nothing worse!
we were at a wedding at the hotel
The staff were friendly,the food was very good and the room was clean and comfy
It was clean and comfortable and the staff were friendly
Lack of efficiency - day of booking wrong; meals very slow; noisy being above a pub
The hotel was definitely at the wrong end of Castle Douglas with a young and rowdy clientele who went out to smoke - directly under my room. No double glazing. After closing time a group came back and were shouting on the green opposite until 2.45 a.m.
Friendly staff and central location.
Very noisy both inside and out. We had revellers shouting outside our window till way past midnight. No Continental breakfast as advertised. We had to hang around for breakfast as there was nobody there ( until we went to find someone)
Very friendly family run hotel. Just newly refurbished-very fresh. Rooms not big but adequate. Food very good and tasty. Ideal for one or two nights but I would like more room space for staying longer.
Staff could not be more helpful
friendliness and helpfulness of staff
the rooms could be warmer