Hotel Zur Altstadt

The hotel offers an excellent breakfast with a variety of options and good service. Guests have particularly enjoyed the scrambled eggs and the fine room to the prize.

The hotel ensures a high standard of cleanliness and hygiene, with the guest accommodation being disinfected between stays and the staff following all safety protocols as directed by local authorities.

While the hotel is advertised as having free parking, guests have noted that only public car park is available at a reasonable cost of EUR 4, making parking convenient and inexpensive nearby.

The hotel offers a mini-market on site, a tchibo Coffee machine for morning coffee, and a large rooftop garden accessible from some rooms, providing a unique and enjoyable experience for guests.

The staff at the hotel are known for their kindness, helpfulness, and friendliness, providing excellent hospitality. While English communication may not be fluent, guests have appreciated the friendly and helpful service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions, including Schutzenmuseum, Synagoge Celle, and the French Garden. Take advantage of the hotel's central location to explore these nearby points of interest.

Ensure to pre-book breakfast in advance to avoid any inconvenience upon arrival. Some guests mentioned that this information was not clearly communicated during the booking process.

Some guests reported issues with room amenities, such as missing bar fridges and improperly fastened toilets. It's advisable to check the room amenities upon arrival and report any discrepancies to the staff promptly.

Some guests experienced challenges with the check-in process, particularly regarding access codes and key instructions. It's recommended to communicate any specific check-in preferences or requirements with the hotel in advance.

While the hotel is advertised as having free parking, it was noted that only public car parks were available at an additional cost. Guests should clarify parking options and associated fees with the hotel before arrival.

If you have mobility concerns, it's important to request a room on a lower floor or with accessibility features, as some guests reported issues with stairs and accessibility requests not being accommodated.

While the staff is described as friendly and helpful, some guests noted challenges with English communication. Being patient and understanding during interactions can help ensure a positive experience.

Several guests mentioned cleanliness issues, including filthy rugs and bathrooms. It's advisable to communicate any concerns about room cleanliness promptly to the staff for resolution.

Guests appreciated the in-room coffee machine and small touches like a bag of Haribos on the pillow. Enjoy these amenities and consider reaching out to the staff if any issues arise during your stay.