Elia Portou Rooms

You can expect clean, well-equipped, and spacious rooms with comfortable beds and pillows. However, some guests have mentioned that the central location can lead to noise, and there may be issues with soundproofing.

The staff at Elia Portou Rooms are described as friendly, helpful, and well-prepared. Guests have also appreciated the assistance provided by the reception, particularly in resolving issues and providing information.

Elia Portou Rooms offers delicious breakfast, and guests have praised the friendly staff taking care of the breakfast service. However, some guests have mentioned that the coffee machine may require additional payment for more coffee beyond the initial servings.

Yes, Elia Portou Rooms provides free parking, which can be convenient for guests exploring the nearby attractions and the old town of Chania.

Elia Portou Rooms has implemented various health and safety measures, including enhanced cleaning, contactless check-in/check-out, and the availability of face masks and hand sanitizer. However, some guests have mentioned slow internet and the absence of a reception as potential concerns.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the central location led to noise, especially in the evenings. Light sleepers may want to consider this when booking and possibly request a quieter room.

The hotel's central location was praised by many guests for its proximity to restaurants, shops, and attractions, making it convenient for exploring the city.

Guests enjoyed the delicious breakfast provided at a separate Elia hotel, highlighting the quality and the friendly staff taking care of the breakfast service.

Guests who encountered issues recommended reaching out to the reception, as they found the staff to be helpful and willing to assist with problem-solving.

Some guests suggested that the windows could benefit from soundproofing to minimize outside noise, particularly for those sensitive to disturbances.

A few guests experienced difficulty with the check-in process due to the lack of a reception area. It's advisable to clarify the check-in procedure in advance to avoid any inconvenience.

Guests appreciated the hotel staff's assistance in arranging transportation, such as booking taxis for early morning airport transfers. This service helped ensure smooth travel experiences.

Several guests praised the cleanliness, comfort, and size of the rooms, along with the well-prepared and friendly staff.

Some guests mentioned slow internet as a drawback. Those reliant on a stable internet connection may want to consider this aspect and plan accordingly.