Friendly staff

Pros: The car was right at the office, so no long walk to get going. When we got back, we needed a cab to get back to Souda Port, and they had staff call us a cab while we filled out the paperwork to return. It worked perfectly, and made our tight timing work out. We made it back for dinner on time. Price was exactly as booked. They had very few cars -- it's a very small location -- so if you were particular about what you wanted, you may well have experienced trouble. But we just wanted something with wheels that could get us to Heraklion, and they had what we needed.

Cons: N/A