Pros (+) This is the best hotel I know of in all of mainland China. The rooms are amazing and the staff are well seasoned. We will definitely repeat.
Cons (-) Swimming pool requires swim caps and will not have any to borrow!
5 stars
The St. Regis Chengdu
Photos of The St. Regis Chengdu
Overview
Defining elegance in the heart of the business district The St. Regis Chengdu is located steps from Tianfu Square and Chunxi Road. Boasting an iconic address in the ancient city of Chengdu, our hotel is conveniently located near premier shopping malls and renowned restaurants. The epitome of uncompromising living, our landmark luxury hotel presents epicurean dining alongside indoor and outdoor pools, The St. Regis Athletic Club and the Iridium Spa. Our hotel's visionary hospitality extends to 1,100 square meters of meeting and conference space. Meticulously decorated, our 282 guest rooms unite bespoke furnishings with state-of-the-art technology. Let exclusive bathroom amenities set the mood as you soak in your spacious tub. Our hotel offers unparalleled views of the city or Tianfu Square, along with our signature St. Regis Butler service, available 24 hours a day. Discover modern Chengdu and the quality that defines St. Regis.
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Amenities at The St. Regis Chengdu
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Accessibility and suitability
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- CD player
- TV
- Smartphone dock
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Playground
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Airport shuttle
- Valet parking
Outdoor
- Garden
- Terrace/Patio
Things to do
- Gift shop
- Evening entertainment
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Reviews of The St. Regis Chengdu
9.1
Wonderful
323 verified ratings
Wonderful
241
Very good
37
Good
26
Okay
10
Fair
5
Mediocre
2
Poor
2
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed dissatisfaction with the service quality, cleanliness, and breakfast options. While some had excellent experiences, others faced issues with staff communication and service expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
6 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the butler service at The St. Regis Chengdu?
The butler service at The St. Regis Chengdu is known for its attentiveness and dedication, going above and beyond to cater to guests' needs. Many guests have highlighted the exceptional service and the butler team's proactive approach to ensuring a memorable stay.
How are the beds at The St. Regis Chengdu?
Guests have described the beds at The St. Regis Chengdu as heavenly and extremely comfortable, providing a restful and luxurious sleep experience.
Is parking available at The St. Regis Chengdu?
Yes, The St. Regis Chengdu offers free parking for guests, providing convenience and ease of access for those traveling by car.
What are the dining options like at The St. Regis Chengdu?
The dining options at The St. Regis Chengdu are highly praised, with guests mentioning delicious food, a beautiful restaurant, and even special birthday treats provided by the accommodating staff.
When is the best time to visit The St. Regis Chengdu?
The high season at The St. Regis Chengdu is in July, offering an ideal time to experience the hotel's strategic location, amazing service, and 5-star standard. However, guests may want to note that the outdoor pool may be closed during certain seasons.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Butlers
Guests highly praised the exceptional butler service, which went above and beyond to cater to their needs, making their stay exceptional.
Consider Room Location
Some guests recommended requesting a room on higher floors for better city views and a quieter environment.
Check for Outdoor Pool Availability
Before booking, inquire about the outdoor pool's operational status, as some guests were disappointed to find it closed despite previous advice.
Explore Nearby Attractions
The hotel's strategic location near Chengdu City Centre and various museums makes it convenient for exploring the city's cultural and historical sites.
Take Advantage of the Butler Service
The dedicated butler service can help organize various aspects of your trip, from reaching out before check-in to fulfill specific requests to providing personalized assistance during your stay.
Request Special Amenities for Kids
Families with children appreciated the hotel's provision of kid-friendly amenities, such as a small tent, shower package, and slippers, ensuring a fun and comfortable experience for young guests.
Be Mindful of Room Temperature
Some guests experienced challenges with room heating, leading to uncomfortably warm conditions, so it's advisable to check the room temperature controls upon arrival.
Inquire About Special Occasion Services
The hotel is known for its attention to detail, as seen in the provision of a birthday cake for a guest's special celebration. Consider reaching out to the hotel for any special occasion arrangements.
Utilize the Concierge Service
The hotel's concierge service can assist with organizing activities, providing local recommendations, and addressing any queries, contributing to a seamless and enjoyable stay.
Consider Room Upgrade for Special Occasions
Some guests were pleasantly surprised with room upgrades and additional amenities for special occasions, such as birthdays, so it may be worth inquiring about such options for a memorable experience.
Location
88 Taisheng Road South, Chengdu 610016
What's nearby
- Chengdu Sports Centre0.3 mi
- Chengdu City Centre0.4 mi
- Kuanzhai Ancient Street1.1 mi
- West Pearl Tower1.3 mi
- Sichuan University2.1 mi
- Du Fu Thatched Cottage2.7 mi
- Southwest Jiaotong University2.7 mi
- Jinsha3.8 mi
- Giant Panda Breeding Research Base6.7 mi
- Chengdu Botanical Garden7.7 mi
- Baoguang Temple12.8 mi
- Luodai Ancient Town15.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The St. Regis Chengdu
Low season | April |
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High season | March |
Average price (weeknight) | $137 |
Average price (weekend night) | $226 |
When to book a room at The St. Regis Chengdu
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The St. Regis Chengdu
FAQs when booking at The St. Regis Chengdu
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Value for money | 8.9 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Chengdu |
Distance to airport | 9.4 mi |