Exactly what you expect from a typical Japanese hotel, except for the hefty price tag
3 stars
Air Terminal Hotel
Photos of Air Terminal Hotel
Overview
Conveniently located moments from New Chitose Airport, Air Terminal Hotel offers comfortable accommodation in Chitose. It also features a mineral bath, a 24-hour reception and free Wi-Fi.
This 4-star hotel provides laundry facilities, massage services and luggage storage. It also features a safe, a laundry service and a dry cleaning service.
All rooms are air conditioned and equipped with a refrigerator, tea and coffee making facilities and a flat-screen TV. They all provide a private bathroom, slippers and a seating area.
Air Terminal Hotel has an on-site restaurant, convenient for those wishing to eat in. In sunny weather, guests are invited to dine alfresco on the outdoor terrace.
The hotel is within a 30-minute walk of Minami-Chitose Station. Guests can also discover Lake Shikotsu.
Latest deals for Air Terminal Hotel
Amenities at Air Terminal Hotel
- Restaurant
- Free Wi-Fi
- Free toiletries
- Internet
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Refrigerator
Health and safety
- Safe
- Daily housekeeping
Parking and transportation
- Parking
Accessibility and suitability
- Elevator
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Services and conveniences
- 24hr front desk
Reviews of Air Terminal Hotel
8.5
Very good
4371 verified ratings
Wonderful
2079
Very good
1088
Good
737
Okay
268
Fair
142
Mediocre
28
Poor
29
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location within the airport, making it convenient for early flights. Many found the breakfast options enjoyable and the cleanliness of the rooms satisfactory. However, there were complaints about the service, with some staff being perceived as unaccommodating. Additionally, some guests felt that the price was high compared to the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
33 reviews
8.8 out of 10
2 reviews
8.4 out of 10
3 reviews
All reviews
Pros (+) Good for what we needed, Overnight stay for a late flight. There is actually a bunch of cool shops in the airport. We were well entertained waiting for our bus the next morning. Food, presents, fun kids stuff, the airport is well equipped. (not the worst place to get snowed in) the hotel room was pleasant clean and convenient. There is even a detached spa/onsen on the 4th floor
Cons (-) As far as airport hotels go this place was killer.
Pros (+) After a long flight, it was great to have such an easy place to settle down. Staff was helpful and the included breakfast was plentiful.
Cons (-) The hotel is right in the airport which is closed for a good part of the night so no nearby stores or restaurants. There are also no early trains out from the airport (first train out just before 7 am). Staying in chitose or sapporo would make for an earlier start.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a mineral bath, a 24-hour reception, free Wi-Fi, laundry facilities, massage services, luggage storage, and an on-site restaurant. Additionally, all rooms are air conditioned and equipped with a refrigerator, tea and coffee making facilities, and a flat-screen TV.
Is the hotel suitable for early morning flights?
Yes, the hotel is highly recommended for early morning flights, especially during winter. The staff is very helpful, resourceful, and foreigner-friendly. Additionally, the hotel provides free breakfast, and the onsen access is great for a relaxing start to the day.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the hotel's cleanliness, with reviews highlighting the clean rooms, nice smelling corridors, and new-looking bathrooms. Many guests have expressed satisfaction with the cleanliness and upkeep of the hotel.
How convenient is the hotel's location for travelers?
The hotel's location within the airport is highly convenient, especially for late arrivals and early departures. It offers easy access to the airport shops and restaurants, and guests have appreciated the short walk to the departure gate and the nearby onsen.
What are guests saying about the hotel's customer service?
Guests have consistently praised the warm, friendly, and professional staff. They have described the staff as helpful, polite, and approachable. Additionally, guests have highlighted the efficient and fuss-free check-in process.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Airport Views
Several guests recommended choosing a room with a view of the airport, providing a unique and interesting perspective.
Take Advantage of the Onsen
Guests highlighted the convenience of the hotel's access to an onsen within the airport, recommending it as a relaxing experience.
Consider the Hotel for Early Flights
The hotel's location within the airport makes it a convenient choice for those with early flights, allowing for a stress-free start to the day.
Explore Nearby Dining and Shopping
Guests appreciated the proximity of the hotel to various dining options and shopping areas within the airport, making it convenient for last-minute needs.
Check for Clear Directions
Some guests mentioned difficulty in finding the hotel within the airport, suggesting that the hotel could improve signage for better visibility.
Appreciate the Free Breakfast
Several guests praised the complimentary breakfast, describing it as delicious and a convenient option, especially for early morning departures.
Note Room Size and Condition
While some guests found the rooms comfortable and clean, others mentioned that the rooms were small and in need of renovation, indicating a potential variation in room quality.
Utilize the 24-Hour Reception
The hotel's round-the-clock reception was mentioned as a valuable service, providing convenience for late check-ins or early departures.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as the Chitose Outlet Mall Rera and the Salmon Hometown Chitose Aquarium offers guests the opportunity for nearby exploration.
Consider the Hotel for Layovers
The hotel was recommended for layovers and stopovers, providing a comfortable and convenient option for short stays.
Location
Bibi Shin-Chitose Airport, Chitose
What's nearby
- Chitose Air Base0.9 mi
- Chitose Institute of Science and Technology0.9 mi
- Minami-Chitose Station1.5 mi
- Chitose Outlet Mall Rera1.7 mi
- Bibi Station1.7 mi
- Hokkaido Marugoto Ichiba2.7 mi
- Chitose Station (Hokkaido)3.2 mi
- Salmon Hometown Chitose Aquarium3.3 mi
- Meisui Fureai Park4.7 mi
- Osatsu Station5.3 mi
- Chitose Sakemasu no Mori5.8 mi
- Shikotsuko Onsen14.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Air Terminal Hotel
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $153 |
Average price (weekend night) | $190 |
When to book a room at Air Terminal Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Air Terminal Hotel
FAQs when booking at Air Terminal Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChitoseMost recommended
See most recommended stays in ChitoseGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Sapporo Chitose |
Distance to airport | 1.0 mi |