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Distance to airport
|"very helpful staff Great location."||(in 69 reviews)|
|"Very friendly and helpful staff."||(in 74 reviews)|
|"Stunning heritage building, beautifully maintained."||(in 45 reviews)|
|"But not convenient about car parking."||(in 4 reviews)|
|"Washer and dryer in bathroom."||(in 4 reviews)|
|"no restaurant no room service"||(in 5 reviews)|
Time of year
Show reviews that mention
|wonderful staff||in 168 reviews|
|great location||in 142 reviews|
|old building||in 119 reviews|
|great bar||in 85 reviews|
|super comfy||in 39 reviews|
|room service||in 34 reviews|
|spacious rooms||in 32 reviews|
|valet parking||in 32 reviews|
|great bed||in 19 reviews|
|christchurch||in 18 reviews|
|car parking||in 17 reviews|
|washing machine and dryer||in 15 reviews|
|old world||in 7 reviews|
|ground floor||in 6 reviews|
|staff were very nice||in 2 reviews|
|location was great||in 1 review|
|parking was expensive||in 1 review|
|room was clean||in 1 review|
Not a luxury hotel as advertised
Good customer service, friendly front desk. Beautiful building, lovely reuse of an old government building. Great location. Nice to have laundry machines and kitchen in the room. Really large room.
- No a/c - really warm. They cannot add a/c ducting or holes to the outside because the site is a Class 1 Heritage site, i.e. historic site. However, why can't they add portable units? - Tired rooms. The tiling is old, the shower is old and water gets all over the floor, the upstairs tv didn't work right, and the layout of the bathroom is so small. - Based on the tired rooms, this is not a 4 or 5 star hotel. More like 3.
Nice old hotel
Location was great. The kitchenette was good,
The noise! I was allocated a room on the second floor and there was no double glazing so it was very noisy from the exterior of the building (particularly at night when you were trying to sleep).
We were given a room on the 11th floor with a big pillar right in the middle of it which obstructed the view of the TV (room 1103 I believe). When we arrived at 2pm the room wasn't ready - we were told to come back at 3pm even though the room should have been ready at 2pm based on their website information. The breakfast was fairly limited for a hotel of this standard and was in a cramped room - I saw a few people were told to wait for a while when they arrived for breakfast as there wasn't enough room.
the location and the room
cost for internet - 29$ for 24h is expensive but still resonnable if you limit the usage to 100MB it's extortionate and totaly away from customers needs.
With a stay at Heritage Christchurch, you'll be centrally located in Christchurch, a 2-minute drive from Christchurch Casino and 7 minutes from Christchurch Public Hospital. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 452 reviews
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