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The pool was warm and lots of fun with my little kids. Driftwood beach is very fun and a short drive away. Breakfast was good. Beds were comfortable. The accessible room was SO big!! Only hiccup was the fire pit wouldn't turn on and they told us they would send someone to turn it on for us but we left after waiting for 30 minutes. Jekyll Island was buggy - bring bug spray
Proximity to Jekyll Island convention center is ok. At about a mile it is a long walk. Staff looked the other way about bringing alcohol and coolers out instead of buying from lobby bar exclusively. Routinely one of the two elevators in the hotel was out. With an almost all conference attending crowd this made for backups at high traffic times. Similar problems with under-staffing at check-in and checkout times. Room was OK clean but had lingering smell of body odor. Easily the worst Hampton breakfast bar I have seen in years of travel. We joked that the chef must be Canadian because Canadian Bacon was only breakfast meet for days. Cut fruit selection could fit on a sheet of 8 1/2" X 11" paper.
The closeness to the beach The elevators kept breaking, the whirpool broke, everything was dirty, sink leaks, fridge is too loud, pool was dirty. Fire pit broken. Breakfast was awful.
My previous experiences with Hamton Inn's have always been positive so I thought let's give it a try. Terrific experience: very clean, very quiet and the bed was quite comfortable (pillows a bit lacking). Most importantly for me, being a bit older and an empty nester I did ask for a room away from children (like kids but been there; done that) as the hotel was packed with kids of all ages. I don't know how the staff arranges the rooms, but I never heard any noise from children once my door was closed. Will definitely be staying again!! N/A
Awesome location, right on the beach, large breakfast selection, good coffee, clean comfortable room and the staff was great Only because I have dietary restrictions I wish they had more variety of non-bread breakfast items. I had a cheese omelet every morning, it would be nice if some mornings there were scrambled eggs or sausage or something.
This hotel was excellent for the price and very close to the beach!
Pool We had the room on the end where a weeding party was going on when we arrived. People were on our back porch until late that night. Had to park on the other side of the motel and carry our luggage to the room. I complained to the front desk and they wouldn't change our room or allow us to cancel the reservation. We left and went to Saint Simons For the afternoon. Don't let them give you the room on the end if there is a party going on outside. First night was horrible. We will not be returning.
Located close to the beach. Comfortable, clean rooms, Good value for the price of the rooms. Will defiantly stay here again.
Beds are not a double...and don't sleep in the bed close to the air conditioner! You'll get blasted with cold air all night right in the middle of your back. If you turn the temp up even a couple degrees though the room becomes a hot, muggy nightmare. My vacation was ruined. I did not sleep for three nights. Absolutely awful. I almost went and slept in my car. Everything....
Great location. Good food. Clean. Prompt service. Quiet. Safe. Will definitely return. Room service and buffet was expensive. My son had a gluten sensitivity and the staff wasn't knowledgable but they did accommodate. The bugs were so bad we couldn't go outside during our entire stay.
Little to nothing after location I'm a seasoned traveler - stayed here on a recommendation. The curtains weren't hung, the carpet was dirty, the glass tabletop in front of the microwave was filthy, there were rare electrical wires sticking out of the wall, the bathroom had only a small portion of toilet paper - had to go get my own, the shower had black mold growing all over the the corners, the AC had no adjustments, the sheets were tread-bare, and on and on - then outside there were people sitting and blocking the walkway, smoking and drinking and yelling until after 11pm - then no maid service - never go there!
Newly remodeled rooms had a modern feel. Beautiful grounds and right next to the beach. Friendly staff.
It was a great room on the beach with a nice fire pit and multiple bars. Really enjoyed the whole thing. When we arrived their was a vomit stain on the concrete outside our room. Not terribly close but not good. Also people did not pick up after there dogs. Saw a few "gifts" on the ground near our room.
The location on the beach was good The staff ranged from stupid to surly. There was no one at reception and then a fight started when a guest complained that the bar wasn't opened at 4 like it was supposed to be. The room was ok but needed an upgrade The wall art looked like it was bought in a second hand store and the grounds definitely needed tending On top of this there was no breakfast and no coffee in the lobby. I'll never return. I'm a priority club member and was really disappointed!
Lovednthe view. Bathroom never properly cleared. I arrived after dark and finding my beachfront room was difficult without any lights. 'Why not offer a flashlight/
The room we were put in was right by the bar in the annex not the actual club house. Noise so loud impossible to sleep. Felt like the room was the old staff quarters nor at all what we expected. We ended up requesting a refund and cancelling the 2nd night
The staff was helpful and always friendly. The grounds and location are beautiful! I loved reading the plaques noting the history of the hotel and it's former guests. Really enjoyed the unique architecture you cannot find in new hotels.
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Atmosphere is friendly service, and hotel is spacious, well maintained, comfortable, and historic.
Beds were comfortable. Rooms were clean. Showers were good for anyone 4 feet and under.
The hotel was very nice and clean, our king bed was comfortable, our bathroom was a comfortable size and clean. The breakfast had nice options. When we tried to check in they said our room wasn't ready, and that there would be no rooms ready for another hour and a half to two hours, and we had to be at a wedding!
Handicapped accessible for my husband who is in a wheelchair .
beds and pillows very comfortable clean attentive staff breakfast bar open until 10 a.m.
Clean rooms, decent workout room and good location The staff need to work on their attitude!! Since we booked thru a third party they didn't care much to help us. The booking came across in my name maiden name instead of my husbands, I assume because I used my account. They were rude and refused to help us figure it out. The only thing they did was repeatedly tell me I had to call to straighten it out because they were fully booked with no more rooms. When I finally located the email and noticed it was in my maiden name the staff said "well, that's the problem with third party vendors, you get what you pay for. Next time book with us directly and you won't have these kinds of problems"
Nice spacious room. Great beds. Comfortable. Very clean. Good bath/shower. Good breakfast. Easy access to I-95. WiFi was very slow and in need of a serious upgrade.
Convenient location. Comfortable bed. Affordable. No room to sit in the breakfast area, so we had to eat in our room. Overall not cleanest hotel. Could use a good vacuuming and dusting.
The closeness to the beach The upkeep of the room. Carpet needs cleaning
The staff was friendly Rated as a 3 star and should have been a 1. Room was not updated and didn't appear too be clean. Repairs that had been done to the room were poorly done.
Nothing. Only hotel on the side of street with no view. Old, smell of smoke. Was there 4 days ,asked house keeping to change sheets after 2 nights, they didn't changed our sheets during our stay. House keeping only made the bed and dumped the trash. Bathroom wasn't cleaned the entire stay. Breakfast didn't have yogurt and sausage on some days. Would not recommend!
nice updates on 1st floor, lighter, much more pleasant. Love fire pit on deck. Helpful, friendly staff. Lovely quaint and large bedroom. Really miss having USB access in room...difficult to access in limited business area.
Pools very nice. A nice little bar/restaurant area 1 block away if you want to get a bite to eat. Beautiful beach. The bathroom was not up to far also stepped into tub/shower and it was very slippery and fell on my butt. Paid for a beach front room and it was more like a beach front room behing the trees. Also front desk staff was a little unfriendly.
Room was advertised as "partial ocean view" but that was not really accurate. Disappointing, as the selection of the type of room was a big part of the stay and the plan was to at least have a partial view.
Food at the Echo restaurant was also very good. Great value overall.
nothing... it was 50 bucks but you get what you pay for. cigarette burn on sheets, fridge was making a ticking sound. pee in the toilet, we did not end up staying. we got a full refund and spent the extra money on a better hotel. you get what you pay for people!!!
The hotel was situated in a location that made trips to both St. Simon's Island and Jekyll Island fast and easy. Plenty of restaurants within a short drive with no complicated directions to get to. The staff was very friendly and the room was very comfortable. The bed was a bit harder than I expected, but not so hard that i couldn't sleep.
The location was great and the cost was outstanding. The staff was very friendly. The room was quiet, the bed very comfortable, and the parking was convenient. The TV in the room did not operate properly and instead of addressing the issue, they asked if I wanted to move to another room. I declined as I had already unloaded my things. The carpet was dirty requiring me to re-clean my feet before putting on shoes. The product they used to leave a "clean" smell in the room was a bit strong. I left6 my door open to let it air out!
Front office staff were very sweet!
Bed, breakfast, cleanliness, staff. Fan in bath broken, towels left a lot to be desired, no fliers for vacationers.
Someone siphoned 20 gallons of gas out of our vehicle over night. Just before we left panhandlers were begging for money. Would not stay there again.
Rooms were nice, comfortable, and functional. Bed was great. Location was right off the interstate and close to where my family lives. We got what we paid for! Staff was not welcoming. Front desk lady kept complaining loudly about the waffle machine beeping (which just means your waffle is ready). There were no handles on the doors to get inside from the pool, we had to walk all the way around. Lady checking us in was blunt even when I would ask questions about her day. There was no one present to check us out. Breakfast was slim pickings. Hard boiled eggs and microwave sausage with a waffle machine.
It was immaculate in the lobby and in my room. The maids didn't knock on the door in the morning. The front desk lady was nice and fast! The elevator needed to be wiped down and freshened up a bit but it was alright.
Could hear the people walking around above us all night. Also, breakfast stopped being served at 9 am
The breakfast was great! The air didn't seem to work
The room was very clean and roomy. It was quiet and the room temperature was perfect. The breakfast was excellent! The omelet chef was friendly and cooked her omelets to perfection! The only thing, if any, was the roof view from the room, however, that was minor.
I love the friendly staff, clean rooms, and pet friendly environment. We also liked beimg right beside Cracker Barrel.
It was convenient to I95 and places to eat. Small rooms need renovation. Dirt in the corners everywhere. Worn mattresses, sunken in the center.
First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!! First off, the safety door to go into the hotel where you are supposed to use your key did not even lock!! As we walked into the room, none of the lights worked. I tried to used the ones over the bed but they did not work either (staff response..did you plug them in?). I could not even figure out where to plug them in at. We arrived at 8pm and all we wanted was a bath and sleep. My daughter went to take a bath and screamed bloody murder. She had stepped on the bath mat and something oozed out of all sides of the mat. It is not like they missed cleaning it once this mat has never been taken up to clean this tub and it was really bad. It was horrific so no housekeeping to clean it, we can change rooms. No thanks. I was exhausted no bath for us tonight. I walked around in my gray socks for about 2 hours and they were BLACK when I laid on the bed to go to sleep. Not to mention the springs poking in my back. Oh my goodness this place was awful. Had to wash my hair in sink and low and behold the damn dryer did not work either. I was beyond aggravated. I have stayed in the hospital with my child for 67 days that was more comfortable and cleaner than this place. The paint was chipped all over the wall everywhere and the mold was awful!!! I complained to the girl the next morning, we got out of there at daybreak as fast as we could. Her response, your bill is paid Have a nice day...wait, what? We get no credit or anything. No maam, you will have to call Expedia. And she walked away. I should have taken pictures but was too tired to. I will NEVER stay at a Red Roof again. STAY AWAY FROM THIS PLACE!!!!
It was directly beside 95 so direct access to highway, beds were comfortable, and over all clean. Being close to 95 you heard all cars all the time with uninsulated windows. The heater was beyond loud and if you shut it off the room was freezing. Had to get extra blankets just to sleep. To get the breakfast I would have had to walk outside around the building to get it, which was too cold. And the walls were paper thin so you heard everything from neighbors or outside.