Overview

Hotel Des Neiges

1 rue de la Mare à Joncs, Cilaos 97413, Réunion
+262 262 317 233

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+262 262 317 233

Overall guest ratings

8.4/10 Excellent
Based on 800 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.9
  • 5.4

Good to know

  • Professional service
  • Spacious rooms
  • Great reception
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews of Hotel Des Neiges

    Overall Rating

    8.3 Excellent
    Based on 797 reviews
    • 9.4 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Excellent pool."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.1 "Generally very clean."
      7.3 "73% said rooms were clean."
      10.0 "100% thought it was clean."
    • 5.9 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.4 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 3.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.3 Excellent
    Based on 533 reviews
    • 9.5 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent pool."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.1 "Generally very clean."
      7.2 "72% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.2 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 6.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 3.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 247 reviews
    • 9.5 "Terrific location."
    • 9.4 "Excellent pool."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 8.1 "Generally very clean."
      7.2 "72% said rooms were clean."
    • 5.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 4.8 "Rooms are not good."
      1.7 "83% complained about the bathroom."
    • 4.7 "Value below average."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 15 reviews
    • 8.6 "Great service."
    • 5.5 "Rooms are ok."
    Good to know
    "Professional service"
    "Spacious rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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