Hotel Le Cilaos
Photos of Hotel Le Cilaos
Overview
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Amenities at Hotel Le Cilaos
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Pool and spa
- Spa and wellness center
- Heated pool
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
- Steam room
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Tile/marble floor
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Things to do
- Hiking
- Bicycle rental
- Board games/puzzles
- Beauty salon
- Table tennis
- Pool table
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- No smoking
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Le Cilaos
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers amazing dinner and delicious buffet options for breakfast and dinner. However, some guests have mentioned that the quality of the buffet dinner and breakfast could be improved.
How are the hotel's staff and customer service?
The staff is described as very welcoming and attentive, with many positive gestures such as offering drinks after a hike and providing advice on things to do. However, some guests have mentioned that the reception and dining staff could be more friendly and attentive.
What are the hotel's unique offerings for families?
The hotel provides a kid-friendly buffet, kids' outdoor play equipment, and cribs available for families. However, some guests have mentioned that the hotel needs more car parking facilities.
How is the quality of the hotel's beds and sleeping arrangements?
The hotel offers comfortable and spacious rooms, but some guests have mentioned that the beds could be of better quality, as they could feel the springs of the bed.
What are the best times to visit the hotel?
The high season is in August, and the low season is in September. Visitors can expect lovely views and helpful staff, but should be aware that the buffet options for breakfast and dinner may be limited during low-occupancy periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the lovely views from the hotel, so consider booking a room with a view of the mountain for a more enjoyable stay.
Consider Visiting in August
The high season for the hotel is in August, which could be the best time to experience the property at its liveliest.
Explore Nearby Attractions
The hotel is conveniently located near Reunion National Park, Piton des Neiges, and Mafate, making it an ideal base for exploring these attractions.
Check Room Type at Check-in
Some guests reported receiving a different room type than booked, so it's advisable to double-check the room type upon check-in to ensure it meets your reservation.
Be Mindful of Breakfast Timing
A few guests experienced disorganization and food shortages during Sunday breakfast, so consider planning your breakfast around potential peak times.
Inquire About Air Conditioning
Some guests noted the lack of air conditioning, so if this is important to you, it's recommended to inquire about the availability of air-conditioned rooms.
Consider Parking Alternatives
A few guests mentioned issues with parking directly in front of the hotel, so it might be worth exploring alternative parking options in advance.
Take Advantage of the Spa and Wellness Facilities
Guests appreciated the spa, heated pool, hot tub, and sauna, so consider indulging in these facilities for a relaxing experience.
Communicate Dietary Restrictions
The restaurant staff received praise for accommodating food allergies, so if you have dietary restrictions, don't hesitate to communicate them for a pleasant dining experience.
Plan for Limited Dining Options
Some guests noted limited choices for breakfast and dinner on certain days due to a small number of guests, so it's advisable to plan dining expectations accordingly.
Location
What's nearby
- Reunion National Park1.6 mi
- Piton des Neiges2.6 mi
- Mafate7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Le Cilaos
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $280 |
Average price (weekend night) | $94 |
When to book a room at Hotel Le Cilaos
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Saint-Denis Gillot |
Distance to airport | 17.3 mi |