Hotel Le Cilaos

The hotel offers amazing dinner and delicious buffet options for breakfast and dinner. However, some guests have mentioned that the quality of the buffet dinner and breakfast could be improved.

The staff is described as very welcoming and attentive, with many positive gestures such as offering drinks after a hike and providing advice on things to do. However, some guests have mentioned that the reception and dining staff could be more friendly and attentive.

The hotel provides a kid-friendly buffet, kids' outdoor play equipment, and cribs available for families. However, some guests have mentioned that the hotel needs more car parking facilities.

The hotel offers comfortable and spacious rooms, but some guests have mentioned that the beds could be of better quality, as they could feel the springs of the bed.

The high season is in August, and the low season is in September. Visitors can expect lovely views and helpful staff, but should be aware that the buffet options for breakfast and dinner may be limited during low-occupancy periods.

Several guests mentioned the lovely views from the hotel, so consider booking a room with a view of the mountain for a more enjoyable stay.

The high season for the hotel is in August, which could be the best time to experience the property at its liveliest.

The hotel is conveniently located near Reunion National Park, Piton des Neiges, and Mafate, making it an ideal base for exploring these attractions.

Some guests reported receiving a different room type than booked, so it's advisable to double-check the room type upon check-in to ensure it meets your reservation.

A few guests experienced disorganization and food shortages during Sunday breakfast, so consider planning your breakfast around potential peak times.

Some guests noted the lack of air conditioning, so if this is important to you, it's recommended to inquire about the availability of air-conditioned rooms.

A few guests mentioned issues with parking directly in front of the hotel, so it might be worth exploring alternative parking options in advance.

Guests appreciated the spa, heated pool, hot tub, and sauna, so consider indulging in these facilities for a relaxing experience.

The restaurant staff received praise for accommodating food allergies, so if you have dietary restrictions, don't hesitate to communicate them for a pleasant dining experience.

Some guests noted limited choices for breakfast and dinner on certain days due to a small number of guests, so it's advisable to plan dining expectations accordingly.