Overview

Mercure Hotel Koeln West

Horbeller Straße 1, 50858 Cologne, North Rhine-Westphalia, Germany
+49 2234 51 40

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+49 2234 51 40
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Rates

Overall guest ratings

7.8/10 Good
Based on 1,637 reviews
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Review highlights

  • 8.9
  • 7.9
  • 5.9
  • 5.8

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly service

Nearby

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    About

    Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Car rental
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business center
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,637 reviews
    • 8.9 "Great service."
    • 7.9 "Good cleanliness."
    • 7.5 "Good location."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
    • 5.9 "Internet is average."
    • 5.8 "Pool is mediocre."
    • 5.7 "Food is average."
    • 5.0 "Average value."
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    Overall Rating

    7.7 Good
    Based on 605 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.9 "Good location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.8 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.7 "Pool is mediocre."
    • 5.6 "Sufficient wellness & sports facilities."
    • 5.5 "Food is average."
    • 4.8 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall Rating

    8.0 Good
    Based on 671 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
      8.2 "82% thought it was clean."
    • 7.8 "Good location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 7.1 "Good breakfast."
    • 6.3 "Sufficient wellness & sports facilities."
      6.3 "63% thought the sauna was ok."
    • 5.9 "Internet is average."
    • 5.8 "Pool is mediocre."
    • 5.8 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.2 "For only 52%, the bathroom was ok."
    • 5.6 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.4 "Average value."
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    Overall Rating

    7.9 Good
    Based on 147 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.0 "Good location."
      9.0 "Easily accessible by car, said 90%."
    • 7.0 "Good breakfast."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.2 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Food is average."
      5.2 "52% thought the dining experience was appropriate."
    • 4.9 "Value below average."
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    Overall Rating

    7.5 Good
    Based on 212 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "Good location."
      9.3 "Easily accessible by car, said 93%."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly service"
    data provided by TrustYou

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