Good to know
Value for money
Distance to city center
|Colombo Bandaranaike Intl|
Distance to airport
|"Excellent hotel with efficient friendly staff"||(in 109 reviews)|
|"Excellent hotel, very friendly and helpful staff"||(in 58 reviews)|
|"Superb food, staff and rooms!"||(in 34 reviews)|
|"Room is cleaning every day."||(in 4 reviews)|
Time of year
Show reviews that mention
|card machine||in 7 reviews|
|colombo||in 34 reviews|
|executive floor||in 47 reviews|
|food was good||in 92 reviews|
|friendly staff||in 257 reviews|
|good location||in 78 reviews|
|good rooms||in 8 reviews|
|got upgraded to executive||in 24 reviews|
|great breakfast||in 94 reviews|
|great selection||in 5 reviews|
|great service||in 8 reviews|
|haul flight||in 6 reviews|
|hotel was very good||in 147 reviews|
|hours later||in 11 reviews|
|lovely bar||in 17 reviews|
|nice view||in 50 reviews|
|room service||in 18 reviews|
|swimming pool||in 118 reviews|
|thai restaurant||in 10 reviews|
Only plus point was late check out which was included in my executive access room.
I got an executive access room and I got it weeks in advance. not once did the property reach out to me to inform me that they would be limiting services. only on the day of check in they tell me that services are limited. no breakfast served in lounge, no cocktail hours. no high tea. I paid extra to get these services and they were not provided. Also the place has lost all its appeal and is very run down (have stayed here several times in the past). When I spoke to reception they were not apologetic at all and did not compensate for the missing facilities. Also when i went for dinner to the Chinese restaurant i was not given any table inside saying it was fully booked so I sat outside in the heat for 40 mins and no one came to those tables 90% of them were empty. it was only when a friend arrived who was a regular customer at that restaurant they seated us inside and during the whole time we were there (2 hours at least) no one else came in with a pre made reservation. very disappointing stay.
Great restaurant variety, breakfast was outstanding, room with balcony was comfortable and clean.
Price of drinks
Lovely pool backing onto the lake. A number of great restaurants and bars to choose from all with reasonable prices. Nicely furnished room with configurable lighting. 24hr room service with a good menu.
Staff not as attentive as at other 5-star hotels we stayed at in Sri Lanka. Poolside food/drinks service more akin to 4-star properties.
Breakfast was superb
Room AC was making noice after every 5 min
With a stay at Cinnamon Lakeside Colombo, you'll be centrally located in Colombo, a 3-minute drive from Galle Face Beach and 6 minutes from Pettah Market. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Colombo? This hotel has facilities measuring 650 square feet (59 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 466 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Cinnamon Lakeside Colombo
Most Popular Landmarks
- Beira Lake 0.4 mi
- Galle Face Green 0.4 mi
- Colombo World Trade Center 0.5 mi
- Pettah Market 0.5 mi
- Dutch Hospital 0.5 mi
- Bank of Ceylon Tower 0.5 mi