Crystal Creek Rainforest Retreat
Overview
Amenities at Crystal Creek Rainforest Retreat
- Adults only
- Mountain view
- Private pool
- Kitchen
- Game room
- Pool table
- Terrace/Patio
- Balcony
- Outdoor dining area
- Air-conditioned
Basics
- Mobile hotspot device
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Adults only
- Shower chair
- Adapted bath
- Toilet with grab rails
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Garden view
- Hardwood or parquet floors
- Mountain view
- Pool view
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Carpeted
- Tile/marble floor
Pool and spa
- Heated pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Massage
Media and entertainment
- Flat-screen TV
- Radio
- Blu-ray player
- TV
- Smartphone dock
- DVD player
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Dining
- Packed lunches
- Special diet menus (on request)
- Bar/Lounge
- Food can be delivered to guest accommodation
- Breakfast in the room
- Dining table
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Board games/puzzles
- Game room
- Table tennis
- Pool table
- Hiking
Services and conveniences
- Concierge service
- Room service
- Tour desk
- Key access
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Family friendly
- Indoor play area
- Pool cover
Workspace
- Desk
Reviews of Crystal Creek Rainforest Retreat
Summary of reviews
Score by provider


All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Crystal Creek Rainforest Retreat?
Guests have raved about the amazing food at Crystal Creek Rainforest Retreat, with special diet menus available upon request and delicious breakfast options. The food hampers are described as huge and delicious, catering to all levels of fitness.
How are the beds at Crystal Creek Rainforest Retreat?
The beds at Crystal Creek Rainforest Retreat are described as fine, although some guests mentioned a preference for harder pillows, which were not available. However, the accommodations are praised for being beautiful and providing a truly relaxing experience.
Is parking available at Crystal Creek Rainforest Retreat?
Yes, there is free parking available at Crystal Creek Rainforest Retreat, ensuring convenience for guests who are driving to the retreat.
What is the best time to visit Crystal Creek Rainforest Retreat?
The best time to visit Crystal Creek Rainforest Retreat is during the low season in October, as it offers a perfect getaway to relax and unwind in the rainforest. The property is described as clean, very well-equipped, and surrounded by nature, providing a peaceful and quiet experience.
How is the customer service at Crystal Creek Rainforest Retreat?
Guests have praised the staff at Crystal Creek Rainforest Retreat for being friendly, helpful, and providing quality service. The accommodations are described as first-class, and the staff are welcoming and always happy to help, ensuring a superb experience for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the creek or rainforest comes highly recommended.
Plan Your Walks
Guests advise leaving for walks early to be back by 3 pm when the temperature drops, especially during warmer months.
Pack Pillows
Some guests mentioned a lack of pillow options, so if you have specific pillow preferences, consider bringing your own.
Consider the Season
October is noted as both the low and high season, so be mindful of potential crowds and weather conditions during this time.
Bring Bath Essentials
Consider bringing bath bombs or salts to enhance your spa bath experience, as these items were not provided according to some feedback.
Manage Food Portions
If ordering dinner hampers, consider discussing portion sizes or options with the hotel to reduce waste and ensure a comfortable dining experience.
Embrace Nature
Embrace the peaceful and secluded nature of the retreat, surrounded by rainforest with no other people in sight, as highlighted by several guests.
Check Accessibility
The hotel offers various accessibility features, including wheelchair-accessible units and adapted bathrooms, catering to different needs.
Enjoy the Breakfast
Many guests loved the breakfast options, so be sure to indulge in the superb breakfasts provided during your stay.
Relax and Unwind
Take advantage of the couples massage and unwind in the beautiful cabins immersed in nature, as recommended by guests.
Location
What's nearby
- Mount Warning National Park9.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crystal Creek Rainforest Retreat
KAYAK's top tips for your stay at Crystal Creek Rainforest Retreat
FAQs when booking at Crystal Creek Rainforest Retreat
Nearby hotels and places to stay
Good to know
Value for money | 8.8 |
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Distance to city center | 4.4 mi |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 13.7 mi |