Winchester Hotels

I loved the fact that when I asked about the movie theatre next door they had taken the time to list both the movies and their times in a binder right on the desk. They also keep a 24hr supply of coffee and cookies which is a nice touch for a late night traveler or someone who has trouble sleeping. Checkout was effortless.

If I had to be picky the breakfast didn't look like there was a whole lot of choices to be had but I must admit I flew in and out to grab a coffee.

Overall experience was excellent for the value. Well pleased.

Breakfast area was a little cramped.

The rooms were clean, comfortable and spacious as well. The continental breakfast was more than we expected. We would definitely stay at this location again. However, I think the night front desk clerks needs a course in customer service She was not friendly at all.

kitchenette, spacious room, mini store

Comfortable beds. Fridge and microwave in rooms. Flat screen television. Quiet.

Bathroom was laughably small. I didn't personally deal with any of the staff, but my father said the guy working behind the counter was kind of hateful.

There is nothing to like about this hotel. I would not recommend staying here under any circumstances.

Rooms and hallways had a terrible musty smell. Probably the AC unit in room has never been sanitized. Woke up at 4 am to a bug crawling on my arm and found two other bugs in the bathroom.

Big room!

It would be nice to have 2 easy chairs and at least one footstool.

No complaints.

Breakfast

very conevenient to University; great price; HOT breakfast

Staff friendly and competent. Breakfast very good!

Took us too long to get there! (Hotel was fine!)

Location was good staff was okay room was horrible. We couldn't flush the toilet, room was hot and took until morning to cool off. Beds were not comfortable seemed very wore out. Mattresses were disgusting!

I took pictures in case you would like to see , unfortunately I am not able to upload them through this survey!

Free breakfast and nice pool. Good value for the price.

A little warm in the room, halls and elevators.

Nice options for breakfast

The room had an odor maybe like a wet dog smell

Loved that it is pet friendly and we werent placed in a lower grade room because we had a pet

Hard to find someone at front desk

Large well equipped rooms Nicely decorated

Breakfast wasn't included but they did have bar and restaurant on site

Staff was very friendly she went out of way to please guest

My reservation included a fridge and microwave. First room did not have one. When I brought my reservation to front desk to question as to whether I should have a fridge she told me I should she immediately put me in a room with a fridge then told me they are doing away with fridges as they are trying to become more business hotel. In the second room we had the fridge but no microwave. The fridge failed to keep drinks cold as it the freezer was never defrosted so the fridge was pointless. I brought the attention to staff and they wanted to move me to another room. I didn't as we unpacked twice already. I will not book another room at this hotel as we had to relocate rooms twice then they were trying to relocate us a third time. This hotel also does not provide local area flyers for food establishments. When ask them about places to eat they would push the hotel restrauant on you and the prices were twice as high in their restrauant

Great old style hotel that is very luxurious. Incredible friendly staff and the best room service menu I've ever seen. Excellent food!

About a mile off the interstate… Not too bad though.

Beautiful old time charm. close to Old Town Winchester Staff was very helpful and pleasant

Wireless did not work in room, but they tell me they are in process of upgrading

The staff was very friendly. The only thing that upset me was that at 8:45 they wouldn't cook anymore saugage. Breakfast was till 9.

All rooms were just renovated so everything was new and clean.

No interesting restaurants near by. Don't like Denny's

Easy to find. The AC worked great

The whole place smelled like cigarettes. Beds were not very comfortable The breakfast was very minimal, really nothing of quality and the coffee was bad There was no fitness center I had drunk people try to get into my room the 2nd night then more drunk people very very loud a few nights later that woke me up.

Bathroom was clean.

A little dirty, both beds had dark brown visable stains on them, blankets were extremely old and dirty looking. Only top portion of all outlets worked having to unplug things just to get a light on, rugs were gross. Only decent part of the room was bathroom which was very clean.

Great staff! No hassles. New clean environment.

Restaurant, Bar, Moderness of hotel

Did not fin anything

Although I only stayed one night, the room was clean, nice shower, nice breakfast, the employees were very polite

The location was great, in the middle of everything. Staff was friendly, greeting everyone as the came and went. Besides was super comfortable.

Third floor vending machines out of order. Alot of dust build up on bathroom vent. Air conditioner was a bit loud.

The full kitchens were great, staff very friendly and accommodating. Nice breakfast setup.

No complaints

Kristin was very pleasant and extremely helpful! The bed was comfortable.

Kristin at the front desk was very pleasant and extremely helpful. Josh didn't seem to want to be there, let alone help anyone. He should not work with people or animals! Staff at Sunday's breakfast appeared to be put out, at best. Trash overflowing. Carpet in room was dirty.

Spacious room and bath facilities, very comfortable beds

Noise seemed to travel from the next room and down the hall.

Everything

Having to leave at check out

The location was decent.

Our "non-smoking" room smelled so badly of stale cigarette smoke and nicotine that we could hardly rest. Add to that the super-chlorinated water (hotels add chlorine to municipal water) and the experience was fairly miserable. We called the front desk was seemed to know why we were calling even before we explained it, but they said no other rooms were available. Our room was not cleaned very well after our first day. The coffee service was not replaced, and the old coffee from the day before was left in the machine. Do not recommend.

Very welcoming staff and the hotel was good enough and had all we needed. The room was big and comfortable bed with a cleaned bathroom.