Regal Palace Hotel
Photos of Regal Palace Hotel
Overview
Latest deals for Regal Palace Hotel
Amenities at Regal Palace Hotel
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Packed lunches
- Fruits
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Designated smoking area
Things to do
- Game room
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Night club
Pool and spa
- Massage
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Garden
Reviews of Regal Palace Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being friendly, helpful, and attentive. Guests have highlighted the exceptional service provided by Garry, who goes above and beyond to assist with any language barriers and ensure a comfortable stay.
How is the cleanliness of the rooms at Regal Palace Hotel?
Guests have described the rooms as impeccably clean, contributing to a comfortable stay. Additionally, the hotel is attentive to details, such as recognizing and addressing guests' needs, as evidenced by a guest's experience with the housekeeping staff.
What are the dining options like at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and snack bar. Some guests have recommended having a room service menu accessible through platforms other than WeChat and suggested adding more international theme buffet options at breakfast.
Is the hotel attentive to guests' needs and special occasions?
The hotel is known for its attentiveness to guests' needs and special occasions. For instance, a guest mentioned a memorable experience where the guest relations staff recognized their birthday from their passport and arranged for a cake to be delivered to their room with lovely greetings on the bed.
What are the best times to visit Regal Palace Hotel?
The high season at the hotel is in May, offering a great time to experience the hotel's prime location and convenient amenities. However, it's important to note that some guests have mentioned concerns about the language barrier and smoking in the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Language Assistance
The hotel staff, particularly Garry, is known for their exceptional support in overcoming language barriers, making the stay more comfortable for non-Chinese speaking guests.
Personalized Service
Guests have experienced thoughtful gestures from the hotel, such as recognizing special occasions like birthdays and providing personalized amenities, enhancing the overall experience.
Room Comfort
While most guests found the rooms spacious and pleasant-smelling, there were isolated complaints about air conditioning issues, so it may be advisable to check the room's cooling system upon arrival.
Attention to Detail
The housekeeping team has been praised for their attentiveness, as seen in instances where they noticed a guest's need for a mousepad and left a thoughtful note, showcasing a high level of care.
Dining Recommendations
Some guests suggested expanding the room service menu to be accessible through platforms other than WeChat and recommended a more international theme buffet at breakfast.
Location Benefits
The hotel's prime location near stores and its attentive staff have been highlighted as valuable assets, contributing to a convenient and pleasant stay.
Smoking Concerns
Several guests expressed a desire for improved smoking regulations within the hotel, indicating a potential area for the hotel to address.
Room Selection
Opt for a room with a view, as guests have raved about the spectacular views from certain rooms, particularly those with balconies facing the fountain.
Staff Hospitality
The hotel's staff has been consistently praised for their friendliness and helpfulness, contributing significantly to the overall positive guest experience.
Special Requests
If you have specific dietary requirements, the hotel offers special diet menus upon request, ensuring a more tailored dining experience.
Location
What's nearby
- Lin Zexu Memorial of Humen5.4 mi
- Humen Park5.8 mi
- Green World7 mi
- Humenshidong Forest Park7.1 mi
- Yulan Theater9.5 mi
- Dongguan Huanxiao World9.9 mi
- New South China Mall10 mi
- Dongguan Stadium10.1 mi
- Huangqi Mountain10.4 mi
- Chang an Square10.6 mi
- Chang an Park10.7 mi
- Tongsha Reservoir10.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Regal Palace Hotel
Low season | February |
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High season | June |
Average price (weeknight) | $58 |
When to book a room at Regal Palace Hotel
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Value for money | 9.0 |
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Distance to city center | 11.4 mi |
Nearest Airport | Shenzhen |
Distance to airport | 20.8 mi |