Pros (+) The room was nice, and it was nice to be able to have restaurants within the hotel.
Cons (-) I did not like the location. Driving to the hotel I was very disappointed in the area in which the hotel was located.
4 stars
Ameristar Casino Hotel East Chicago
777 Ameristar Boulevard, East Chicago, IN 46312, United States
East Chicago, IN
See location+1 219 378 3000Photos of Ameristar Casino Hotel East Chicago
Overview
The moment guests journey beneath the lights of the marquee at Ameristar Casino East Chicago and enter into the dramatic and beautifully refurbished lobby of this 288-room hotel, it’s clear that they have arrived somewhere special and entirely unique.
Each newly renovated king or queen room measures over 500 square feet and features beds with luxurious linens, marble foyers, modern decor and a 50 inch LCD flat-screen TV with HD programming. The spacious bathrooms are highlighted by sunken, oversize garden tubs, enclosed glass showers, plush cotton bath sheets, and luxurious bath amenities. Additional features include free WiFi, refrigerators, in-room safes, and complimentary access to the 24-hour fitness center with smoking, non-smoking, and accessible rooms available upon request. Guests requiring a space for meetings or weddings can also make use of 5,400 square feet of versatile event space.
The 56,000 square foot casino features four spacious levels for playing. With 72 table games, including craps, roulette, poker, blackjack and baccarat, and 1,700 slot and video poker machines, guests are certain to enjoy an exciting getaway in East Chicago. There are six on-site dining options, Club 38, Noodle Bar, Heritage Buffet, Burger Brothers, Bugatti’s Steak and Pasta, and Stadium Sports Bar & Grill. Club 38 is available to VIP members only, a status which can be obtained by holding a Preferred, Elite, or Owners Club membership with the world-renowned mychoice loyalty program. Noodle Bar specializes in Pacific Rim dishes, like dim sum, congee and rice dishes, while Bugatti’s Steak & Pasta specializes in choice cut steaks, sumptuous seafood selections, and, of course, pasta.
Latest deals for Ameristar Casino Hotel East Chicago
Amenities at Ameristar Casino Hotel East Chicago
- Adults only
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
- Shower chair
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Beachfront
- Sofa
- Lake view
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Beach access
- Casino
- Evening entertainment
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Valet parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Ameristar Casino Hotel East Chicago
8.0
Very good
425 verified ratings
Wonderful
208
Very good
75
Good
43
Okay
28
Fair
26
Mediocre
11
Poor
34
Summary of reviews
Guests say
Guests generally enjoyed the spacious rooms and the casino atmosphere, but many expressed dissatisfaction with the service quality, cleanliness, and the hotel's location. The lack of customer service and issues with room maintenance were frequently mentioned, along with concerns about the value for price, particularly regarding the food and internet services.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
350 reviews
5.7 out of 10
8 reviews
9.2 out of 10
1 review
9 out of 10
5 reviews
All reviews
Pros (+) The hotel was wonderful. Very clean and roomy.
Cons (-) The dinner buffet wasn't all that good. The casino on 3 levels is inconvenient. Of course, I'm comparing it to the Ameristar in Colorado. Plus, alcoholic beverages aren't free while gambling! That's just wrong!!!!
Pros (+) I liked that the rooms were nice and big. The hotel and its room were clean and comfortable. I liked the food as well and the free valet parking.
Cons (-) The walls must be really thin because i got a complaint for noise. All me and my family were doing was laughing while watching tv. THis was a first something like this happened to me.
Pros (+) It was nice to get around
Cons (-) There was an add that stated a price and when we got there it was different .But we still stayed at the hotel.
Pros (+) The room was exceedingly comfortable and the staff were so friendly and helpful. They were willing and able to help me find whatever I needed in the area.
Cons (-) The wi-fi was very weak, frustratingly so. Connection dropped in and out, and was not quick enough while connected to run a youtube video at 144p. Also the bar/restaurants in the casino were overpriced.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room amenities like?
The newly renovated king or queen rooms at Ameristar Casino Hotel East Chicago measure over 500 square feet and feature beds with luxurious linens, marble foyers, modern decor, and a 50 inch LCD flat-screen TV with HD programming. The spacious bathrooms are highlighted by sunken, oversize garden tubs, enclosed glass showers, plush cotton bath sheets, and luxurious bath amenities.
What dining options are available on-site?
Ameristar Casino Hotel East Chicago offers six on-site dining options, including Club 38, Noodle Bar, Heritage Buffet, Burger Brothers, Bugatti’s Steak and Pasta, and Stadium Sports Bar & Grill. Club 38 is available to VIP members only, and Noodle Bar specializes in Pacific Rim dishes, like dim sum, congee, and rice dishes.
Is parking available at the hotel?
Yes, Ameristar Casino Hotel East Chicago offers free parking and valet parking for guests.
What can guests expect at the casino?
The 56,000 square foot casino at Ameristar Casino Hotel East Chicago features four spacious levels for playing, with 72 table games, including craps, roulette, poker, blackjack, and baccarat, and 1,700 slot and video poker machines, ensuring an exciting getaway in East Chicago.
When is the best time to visit the hotel?
The high season at Ameristar Casino Hotel East Chicago is in May, offering a great time to experience the hotel's unique offerings and enjoy an exciting getaway in East Chicago.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Joining the VIP Club
Access to Club 38 is restricted to VIP members, which can be obtained through the mychoice loyalty program. This exclusive club offers additional perks and amenities.
Check for Room Maintenance
Some guests reported issues with room maintenance, such as uncomfortable beds, lack of room cleaning, and outdated machines in the casino. It's advisable to check the room condition before finalizing the booking.
Explore Nearby Attractions
The hotel's proximity to Ameristar Casino East Chicago and other nearby attractions makes it a convenient choice for those interested in exploring the area. Consider planning visits to these attractions during your stay.
Be Mindful of Dining Options
While the hotel offers several dining options, some guests found the food to be overpriced and limited, especially for non-casino patrons. Exploring off-site dining alternatives may be worthwhile.
Inquire About Housekeeping Services
Some guests experienced issues with housekeeping, including rooms not being cleaned daily. It's advisable to clarify the housekeeping schedule and any COVID-related protocols before your stay.
Consider the Casino Atmosphere
Guests appreciated the casino atmosphere and the variety of games available. If you're a fan of casino entertainment, this aspect of the hotel may enhance your experience.
Address Room Comfort Concerns
Several guests mentioned issues with room comfort, such as the smell of smoke, lack of air circulation, and uncomfortable beds. Consider communicating your preferences with the hotel staff to ensure a comfortable stay.
Utilize the Fitness Center
The hotel offers a 24-hour fitness center, which was praised by some guests for being spacious and well-maintained. Consider incorporating a workout session into your stay.
Plan for Transportation
While the hotel offers free parking and valet services, some guests found the location to be isolated. Planning for transportation to nearby areas of interest or attractions is advisable.
Location
777 Ameristar Boulevard, East Chicago, IN 46312
What's nearby
- Ameristar Casino East Chicago102 yd
- Indiana Harbor1 mi
- Buffington Harbor1.2 mi
- EJ Block Athletic Field1.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ameristar Casino Hotel East Chicago
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $135 |
Average price (weekend night) | $216 |
When to book a room at Ameristar Casino Hotel East Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in East ChicagoGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 18.4 mi |
Everything you need to know for your stay in East Chicago
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