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I liked that the rooms were nice and big. The hotel and its room were clean and comfortable. I liked the food as well and the free valet parking. The walls must be really thin because i got a complaint for noise. All me and my family were doing was laughing while watching tv. THis was a first something like this happened to me.
The room was very nice and spacious. The staff were also very friendly. Nothing
The room was exceedingly comfortable and the staff were so friendly and helpful. They were willing and able to help me find whatever I needed in the area. The wi-fi was very weak, frustratingly so. Connection dropped in and out, and was not quick enough while connected to run a youtube video at 144p. Also the bar/restaurants in the casino were overpriced.
It was nice to get around There was an add that stated a price and when we got there it was different .But we still stayed at the hotel.
We frequent this place in the pay when it used to be the resorts. Loved it then . The biggest bathroom you'll ever find. Big soak tub, separate shower, private door to the toilet. Decor are luxurious. The great view of the marina. Great seafood buffet at night. All you can eat breakfast for $9.99. FREE valet. Casino for entertainment. What else can you ask for?? None. We love it. We tried else where and there's nothing like it.
The staff were very nice and quick to respond. We had a broken towel bar and someone fixed it right away. Having paid through a 3rd party, I felt the $6.99 for breakfast was too much. It really would be better to charge a couple more dollars and include the breakfast.
The room was clean and the a/c worked well! The mini fridge was a nice touch for a standard room. The waterfall was awesome and had a gazebo and short trails. Seems unimportant, but the water pressure and temp was perfect. The staff was great. They grabbed extra towels and supplies quickly when we asked and offered the hot tub past hours since the pool was down. Housekeeping tends to knock until you answer so put the do not disturb sign up! The pool was unusable due to chemically shocking it for 24hrs. That was just an inconvenience since we had a child with us that was so looking forward to it. The spa/hot tub was nice just very hot and no way to regulate it. I was surprised by the fact breakfast was not included. We had to pay $5+ per person. Lastly, the pond out back is awesome but could use some attention. It smells like a merky pond.
The staff was very courteous. The bathroom facilities were terrible! You had to hold the handle to flush the toilet. The sink was stopped up, couldn't wash hands without the sink filling up. There was hair on the wall of the shower. Have stayed at various Red Roof Inns but will NEVER go back nor recommend this location.
Staff was friendly. Checked in but had some running around to do so we came back to the room later. Upon returning we found that the smoke alarm was constantly beeping and the comforter in the bed had large cigarette burns in them right where house keeping would turn the bed down so they had to be noticed. Told the front desk about the beeping and their response was that there was nothing that could be done due to maintenance being gone for the day. When we were leaving the following morning housekeeping asked what room we were leaving from and as I told her she must have sensed my frustration and asked if everything was ok. In which case I responded not really considering I spent all night listening to their smoke alarm beep so I really didn't sleep. She apologized and then continued to tell me that she had told maintenance about it the previous day. Don't stay here, find somewhere better.
Clean, convenient, great price noise by highway, but okay while sleeping and water pressure just okay in shower and the shower was very worn....needing updating.
The lobby coffee The huge amount of hair on the sheets and bedframe and having to put new sheets on myself!
Nothing really The place was filthy, I felt unsafe even though it was in a good area. We were booked for 2nights but left after 1.
Nothing. VERY rude staff. It was the filthiest room I've ever been in. Whole room stank of old smoke and pet odor. Demanded another room and they showed me two more which were even worse. Food scraps on the floor and on the table. Pillows stank, towels had stains and stank, comforter had holes. Microwave was all greasy and nasty. A/C half broken, fridge not cold, one lamp had no bulb and they said maintenance is gone for the rest of the day and it was 3 PM. All the night constant highway noise was only interrupted a few times by people fighting and shouting curses at each other. Didn't feel safe. It ruined my whole short getaway trip. NEVER AGAIN.
Staff was excellent. Location, in the hood.
We enjoyed having the shuttle to take us to and from the casino. Toiletrees smell great, and are natural based products. The staff was very friendly! Only complaint is the beds are very firm. Firm beds
Staff was neither informative at check in nor educated upon inquisition on hotel policy/protocol resulting in a malinformed stay. Casino smells like hot metal and old public dryers. Breakfast not included under misleading pretenses.
How is this casino/hotel still in business. I could go on for hours but rather than waste your time,save your money. Go to ameristar down the road
That both the beds were comfortable checking in with fairly easy. The setup of the room was nice. I'm very Vice employees. The itching cover on one bed and the bathroom shower wall with cracks a bit much.
One of my beds had hair on the sheets but the staff changed both bed sheets. The sink clogged & water ran out very slow...
Nothing It was dirty I spent over an hour walking back and forth being shown one dirty room after another finally showed us a room that wasn't dirty the AC and tv didn't work a pure waste of time never again
If I was on a budget I'd probably stay again. I've been to better kept up Red Roof Inns. A bit dark and dreary and the toilet sounded like a dying elephant when you flushed it.
Friendly staff. Clean comfortable room. Good value. Great location. Good, free, breakfast. Floor in lobby hallway not clean, sticky. Floor in elevator wet, both on more than one occasion.
Everything was at least as advertised and acceptable. I didn't find anything I disliked.
Very Friendly staff. Great hospitality, free continental breakfast Clean Rooms Large Bathroom Easy in, easy out
the room was rather quiet despite the noisy intersection. My room had no soap! Housekeeping said they were out. I had to go to store to buy my own soap...that has never happened before. Dog feces were in the 2nd floor hallway (on carpet) 10/7 morning.
Continental Breakfast was excellent, Room was clean, excellent location. Good vslue for the money. Plenty of restaraunts shopping nearby. outside entrances were dirty cigarette butts, plastic bags, one ice machine was broken, very dirty around ice machines.
The place is located close to everything. The staff is great and are friendly. The front reception looked good; the rooms were good too. I was surprised by some smell outside my room (none inside). The staff put some device outside which was whirring away.
The La Quinta Inn is one of my go to hotels to stay in. The staff is always helpful and the rooms are nice. Everything is always clean and the bed are super comfortable.
Staff, room and convience No
Nice room, very comfortable. Lighting in the bathroom area was too dark. I spoke to management and they are looking into it.
Convienence to our destination no
Location was excellent. There was a huge gap in the doorway from my room, which caused for you to be able to hear everything in the hallway, and you could actually see in the hallway through the gap. The furniture was outdated for a Hampton Inn.
The hotel was so close to interstate that you heard trucks wizzing by all night long.
The room was comfortable and spacious. The staff was friendly and showed a genuine sense of caring.
location to ORD airport. Not too far, not too close. an hour drive.
The room was good and the bed comfortable. The hotel was close to many restaurants and stores for shopping. Pool was small but nice temp and chlorine level.The food for breakfast was nice with good selection. Several softball teams staying while we were there ; were not well behaved at all. Playing on elevators, talking , running all over hotel and lot. Unable to eat breakfast on one morning because they had the whole area full. No hotel apology from staff !
The people worked there are very nice and friendly. The lobby is clean and the breakfast is very good.
nothing it was very small
This guest did not leave comments about this hotel.
breakfast area was so small that was the only area to seat st in the hotel
The lobby was great. Our fire alarm started going off at 1:45 AM. Calling down to the desk, they said that it was due to having taken a shower. Alarm went off for 10 minutes, 3 calls later and still nothing was done. The staff was not helpful at all about it.
Though near the interstate, the noise level did not bother me. nope
Comfortable and convenient
great accommodations for the price. no, everything was fine, thank you.
Location Room was dirty!!!
This guest did not leave comments about this hotel.
Location and price, both excellent. Helpful staff.
Great location off the highway, next to the cracker barrell, clean room, spacious room, very friendly staff! No hot tub and no comp brkfst.
Friendly staff. Ease to expressway. No complimentary breakfast.
The staff was very friendly and helpful with directions etc. My girlfriend was not pleased with the fact that she felt tour bathtub was not cleaned out and the sheets were not changed after room service. But I was ok with it.
I did not appreciate the housekeeping staff knocking on my door at 8 something in the morning. I did not have my do not disturb sign out but 8 o'clock in the morning it's a little early.
For the price we paid and it being a Marriott, we expected a breakfast of some sort to be included. They did have a menu operated small restaurant. We were given a handicapped room (not requested) and both of us got locked in the bathroom.
Close location to the hospital. Great breakfast. Price was a little more than I normally would pay.
Proximity to the interstate and other planned visits in the area. Room was not ready two hours after the stated check-in time. The staff on duty smelled heavily of pot and seemed wholly unconcerned. They offered a rate reduction, but no apology. Housekeeping visited twice after we checked in, though we did not ask for anything. They showed up again at 8:30 the next morning to flip the room. We couldn't wait to leave.
Clean Nice Breakfast Staff accommodating Quiet close restaurants
Reasonably quit. Close proximity to shopping Breakfast was limited
Friendly staff. I arrived more than an hour before check-in time, but the they worked to get me a clean room anyhow. Room was clean (except a sizeable stain on the lounging chair). I was in the area for a class, so I was in my room studying in the afternoon and evenings. The desk, lamp, and desk chair were comfortable. The hotel is near I-65, but I never heard much traffic noise from the interstate. The coffee was plentiful and good (not great, but good enough that I didn't bother with going to Starbucks). Well done.
Courteous staff provided easy check-in and check-out. Complied with my request for an upper floor room farthest from the expressway. Clean, spacious room with comfortable beds, frig, microwave, work station with rolling laptop desk. Spacious bathroom with excellent water pressure. Oddly uneven heights of the two beds in the room. One was a few inches lower than the other.
I liked our room location on the first floor right across from breakfast and right next to the pool. The breakfast was delicious and the eating area was very clean and nice. Staff was nice. It was a little noiser being in that room location. Our room smelled like a sweaty foot. Like it was damp in there. After being in there for a min. you didn't notice it.
Very friendly staff. Comfy beds and pillows. Clean rooms. A/c and heat worked prefectly which doesn't happen all that often. Good water pressure in the shower. The hotel is right next to a highway which we didn't mind, and they also provided earplugs. What I didn't like is that our room was literally right next to the pool and vending machines. We were woke up pretty early by screaming (laughing) kids and loud talkers and the clanging of the vending machine. If we'd had another room it would have been a very good experience. It was fine for one night but I wouldn't have stayed more than that in that particular room.
Counter staff were friendly. Cheap rate. Convenient location near major highway. Many local food options. Noisy guests and groups of people / teenagers. People constantly loitering / hanging out in lobby, parking lot, doorways. Room smelled like cigarettes. Plexiglass barrier at front desk..? Rough neighborhood? I think so.