Coral Cliff Hotel

Positives of the hotel: - Location is central- Walking distance to the Beach front, shops, bars, restaurants, Excursion agencies (Excursion tours also offered at hotel - prices are fixed everywhere) and free shuttle bus service to Lio beach very close by at the bus stop on the left as you exit the hotel entrance. - Reception staff (APRIL especially) /Housekeeping were friendly, helpful and very accommodating. - Beds / Pillows were comfortable with clean bedding. - Air Conditioning worked well, however, it was noisy and water drips. - Wifi worked well in the lobby area but not so well in the bedrooms. - Water dispensers provided on every floor accept the fifth floor (Ensure tap water is not used as drinking water or to brush your teeth). - Rooms were cleaned daily and were relatively clean with air freshener sprayed to disguise any bad smells. - Breakfast was okay (Pancakes were my preferred choice) but fruits were limited to banana & occasionally watermelon. Coffee was disgusting. Squash juice is also provided along with lemon water.

Negatives of the hotel: - When booking via booking.com we had to secure room booking by paying a 50% deposit via PayPal incurring an additional 6% Charge. This was not advertised and we were notified via an email from Coral Cliff hotel once booking was made on booking.com. So, we proceeded and were charged an additional 6%. On arrival at the hotel we paid the remaining balance, however, if credit card used a further charge is added. Unfortunately, hotel is unable to charge credit card without guests present unlike other hotels. This was an inconvenience. Be cautious!!! - No elevator: definitely not suitable for families or guests with walking difficulties. - Breakfast Choice is limited and guests need to pre-order - breakfast options every day at reception. - Shower: water was smelly and the bathroom tiles are not clean or hygienic. Bathrooms are in desperate need of renovation. - TV: Channels did not work properly due to no aerials being available. - If rooms key is lost/stolen a penalty charge of Php 500 (£7.63) must be paid. Only one key is provided. - Not all rooms have a private balcony so request corner rooms as these have balconies

10 minutes walking distance from the ferry port and 1 minute to the main walking area where many restaurants are located. The staff at the reception is friendly. Bed is comfortable, although we almost didn’t sleep due to street noise. Happy to have spent only one night here as we were transitioning.

It really lacks maintenance, the mosaic floor in the room is uneven and you can really hurt yourself. Only shower towels were provided, no hand towels. You hear everything that is going on outside, window open or closed is almost the same. We had a couple of ants in our room. Safe was not working. No breakfast option if you leave before 5:00 am, not even fruit was made available.