Cons (-) I’ve never writen a review, that’s how bad my stay was...for me to take a minute to do this, it was bad! Manager Eric and girls at the front were ridiculous. Never ever will be back.
3 stars
The Neptune Resort
2310 Estero Boulevard, Fort Myers Beach, FL 33931, United States
Fort Myers Beach, FL
See location+1 239 463 6141Provider
Provider for The Neptune Resort
Provider for The Neptune Resort
Provider for The Neptune Resort
Photos of The Neptune Resort
Overview
Experience Fort Meyers Beach at The Neptune Resort. This iconic hotel offers some of the region's best views, situated along the white, pristine shores of the Gulf of Mexico. The family-friendly resort is a fantastic destination for families, featuring spacious, well-appointed suites, year-round heated pools, outdoor grilling and seating areas, shuffleboard, an on site fitness center, a gift shop and free parking. A courtesy business center makes it easy for business travelers to stay connected. Coin-operated laundry and vending/ice machines are located on site for added convenience.
The Neptune Resort features 71 recently remodeled suites in all sizes to suit every guest's needs. Nearly all suites feature stunning ocean views, beautiful granite kitchen countertops, full kitchenettes, flat screen TVs with premium cable channels, free WiFi, plush, cozy beds with crisp linens and full bathrooms. Guests can enjoy complimentary coffee and tea every day in the hotel lobby.
The hotel's location is one of its greatest features, offering guests incredible beach access with its own private beach boardwalk. The Neptune Resort is also within easy walking distance of Times Square, Fort Myers Beach's main shopping district, featuring the city's best shops, restaurants and nightlife, as well as golf, water sports, fishing and more. Major area attractions, including Sanibel and Captiva Island, Darling National Wildlife Refuge, Lovers Key State Park and three major sports arenas are within easy driving distance. Resort staff are always on hand to recommend exciting destinations to make staying in one of the Gulf Coast's most beautiful beach cities even more memorable.
For those who just came to relax, The Neptune Resort is the ultimate oasis of calm with two huge, heated swimming pools, cozy, complimentary chaise lounges and plush beach towels. Enjoy a breezy, beachy nap beneath one of the venue's outdoor awning areas. Guests can also take advantage of the special packages, including spring break and romantic getaway options.
Latest deals for The Neptune Resort
Amenities at The Neptune Resort
- Fitness center
- Free Wi-Fi
- Parking
- Pets allowed on request. Charges may apply.
- 24hr front desk
- Increased accessibility
- Pool
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Parking and transportation
- Parking
Services and conveniences
- 24hr front desk
Fitness
- Fitness center
Basics
- Free Wi-Fi
Pool
- Pool
Reviews of The Neptune Resort
8.3
Very good
511 verified ratings
Wonderful
268
Very good
86
Good
76
Okay
28
Fair
27
Mediocre
11
Poor
15
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, enjoying easy access to the beach and well-maintained rooms. However, many expressed dissatisfaction with the customer service, citing poor communication and unhelpful staff as major issues. Overall, while the amenities and surroundings were praised, the service left much to be desired.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
64 reviews
8.2 out of 10
4 reviews
All reviews
Pros (+) My room had a great view, and I was close to the beach. I had lots of room to spread out and even invite friends over.
Cons (-) The ac in my living room didn't work at all, so that room was very hot. Both ac units were SO noisy! The rooms felt clammy. I wish there had been an onsite place to eat breakfast, but there were places nearby. It's just that the construction made it tough to get to places easily. One of the pools was not available, so we we couldn't find chairs near the operating pool.
Pros (+) This is the second time we stay at the Neptune and we LOVE it! It's very clean and bright in the rooms. Love having all the amenities of home with the living room and kitchen.. They do such a great job cleaning the place every day. The beach is AMAZING and the pools are too. The Plumeria tree was in bloom...what a bonus! Mmmmmm
Pros (+) Very relaxing stay. Nice Room and service. Employees were very courteous to us. Easy access to beach.
Cons (-) Just couldn't stay longer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of The Neptune Resort?
The Neptune Resort offers amazing views, spacious suites, year-round heated pools, outdoor grilling and seating areas, shuffleboard, a fitness center, a gift shop, and free parking. Guests can also enjoy complimentary coffee and tea every day in the hotel lobby and have access to a private beach boardwalk.
What can guests expect from the rooms at The Neptune Resort?
The rooms at The Neptune Resort feature stunning ocean views, beautiful granite kitchen countertops, full kitchenettes, flat screen TVs with premium cable channels, free WiFi, and plush, cozy beds with crisp linens. The hotel also offers suites in all sizes to suit every guest's needs.
How is the cleanliness at The Neptune Resort?
The Neptune Resort is known for being very clean, and the staff is friendly and helpful. The property is well-kept, and there are daily cleaning activities, including cleaning the pools, grills, landscape, lobby, and walkways.
What practical amenities are available at The Neptune Resort?
The hotel provides a courtesy business center, coin-operated laundry, vending/ice machines, and a gift shop for added convenience. Additionally, guests have access to free parking, outdoor grilling and seating areas, and complimentary coffee and tea in the hotel lobby.
When is the best time to visit The Neptune Resort?
The best time to visit The Neptune Resort is when the property is fully operational and well-prepared for guests. It's also advisable to inquire about the availability of beach umbrellas if that's an important amenity for your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Enjoy the Beach Amenities
Guests appreciated the direct beach access and the availability of beach chairs. However, note that the chairs are removed at 5 pm, so plan your beach time accordingly.
Consider Room Maintenance
While many guests found the rooms clean and comfortable, some mentioned issues such as outdated furniture, maintenance needs, and occasional cleanliness concerns. It may be helpful to inquire about the condition of the specific room before booking.
Check for Noise Levels
Some guests reported instances of loud music by the pool area, which could be disruptive. Consider requesting a room away from the pool if you prefer a quieter environment.
Plan for Parking
Limited parking availability was noted by some guests, especially during peak times. Arriving early to secure a parking spot is advisable.
Explore Nearby Dining Options
The hotel's proximity to restaurants and shops was praised by guests. Take advantage of the convenient location to explore various dining choices within walking distance.
Be Mindful of Additional Charges
Some guests mentioned unexpected charges, such as for additional guests or specific services. It's advisable to clarify any potential extra fees before your stay.
Inquire About Room Cooling
A few guests experienced issues with the air conditioning, including noise and insufficient cooling. If this is a concern, consider inquiring about the status of the air conditioning in the room you plan to book.
Utilize the On-Site Amenities
The hotel offers complimentary coffee and tea in the lobby, two heated swimming pools, and outdoor grilling areas. Take advantage of these amenities to enhance your stay.
Consider Special Packages
The hotel offers special packages, including options for spring break and romantic getaways. Inquire about these packages to enhance your experience during your stay.
Location
2310 Estero Boulevard, Fort Myers Beach, FL 33931
What's nearby
- Armando's Day Spa143 yd
- Matanzas Pass Preserve0.6 mi
- Fort Myers Beach0.7 mi
- Trico Shrimp Co0.7 mi
- Times Square0.7 mi
- Matanzas Pass Bridge0.8 mi
- Lynn Hall Memorial Park0.8 mi
- Big M Casino0.8 mi
- Ostego Bay Marine Science Center0.8 mi
- Gulf Star Marina0.9 mi
- Mound House1.1 mi
- Bowditch Point Park1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Neptune Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Neptune Resort
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Fort Myers BeachGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Fort Myers SW Florida Intl |
Distance to airport | 13.0 mi |