The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Due to the absence of a lift, guests with mobility issues or heavy luggage may find it challenging to access higher floors.
Some guests found the absence of individual geysers in rooms to be inconvenient, leading to hot water problems. Additionally, the centralized hot water system may result in limited hot water during peak usage times.
The hotel's strategic location at the end of MG Marg and close to Lal Bazar provides easy access to various attractions such as the Royal Palace, Paljor Stadium, and Enchey Monastery, offering a convenient and enriching experience for guests.
Some guests reported discrepancies in pricing when booking through external platforms, with higher rates charged compared to booking directly through the hotel.
Guests highlighted the absence of table chairs and in-room dining options, as well as small toilet facilities, which may impact the overall comfort and convenience for some visitors.
The hotel's prime location in the heart of Gangtok, right at MG Marg, offers easy access to dining and shopping options, making it an ideal choice for those seeking a vibrant and lively atmosphere.
Some guests noted that the hotel appeared to be understaffed, which could affect the level of service provided, particularly during peak times.
Several guests mentioned that the hotel's steps and narrow spaces could be challenging to navigate, especially when encountering others moving in the opposite direction.
Despite certain drawbacks, guests praised the courteous and helpful nature of the staff, particularly in the restaurant, highlighting their efforts to enhance the overall guest experience.
While the hotel aims to accommodate guest requests, some visitors experienced issues with staff responsiveness and service provision, particularly related to meals and amenities.
