Granello Suite

The only thing that was good about this place was the location.

We had a 2:00 check in time and they were 45 minutes late. If someone else from the building hadn’t let us in, we would have been left waiting in the middle of the street with all of our bags. The previous guest that stayed in our room had left his charger behind and the woman at reception had left a note in our room saying if we find it, to let her know. We looked around and didn’t find any chargers but our own. She then proceeded to call my phone 6 times in a row at 7:00 at night while we were in Portofino. I finally answered and she rudely told me that it wasn’t funny that I didn’t answer her calls and when I explained to her that I can’t answer calls as it’s international and cost money she said she didn’t understand what I was saying and that if she takes one of our chargers on accident then it’s not her problem. I honestly do not recommend this place.