Franklin Hotels

There was new furniture, tv, bed, fridge in the room. It was a little big and out of bit proportion for the room but it was nice. While the chair for the office was new it was missing a wheel causing it to almost tip over on one of my children.

A wheel was missing from the office chair in the room. The bathroom door would not latch and stay closed. When we alerted the front desk of this as we were checking out they said 'Ok thanks for telling us' without any sort of compensation or real concern.

Clean and comfortable

Speed bumps extender into parking spaces

Go to location for a weekend getaway. Quiet, great beds, cozy, GREAT showers. Close proximity to good restaurants.

Not a big fan of the bar.

comfortable

price

It was centrally located in Franklin so an easy commute to get into the town for festivities. The area was safe.

The room was fine but the towels and washcloths were old and stained. There was also mold in the sink. The staff lacked much personality. No one thanked us for out stay, asked us how we were or if we needed anything. There was little interaction with them the entire four days we were there which was disappointing as we found all the others we encountered in the city of Franklin to be quite friendly. Because of this I would not stay there again.

I liked that it was convenient, inexpensive, and clean.

It wasn't the nicest in the world as far as high end, high quality hotels, but I will definitely stay there again if in the area.

For the price excellent value. ,For the price excellent val

I like the price, the cleanliness and comfort, the indoor pool, and the convenient location.

I have had much better tasting breakfast bars at other hotels. I wish they would improve the food a bit... Not necessarily different choices...just prepare the ones they have better so they taste better.

Suite was rookie. Bed comfortable. Very clean.

No pictures or art in wall. Very bland inside. Didn't feel very homey.

I booked the room with a king sized bed almost three weeks in advance which was almost $200 for the night. When we arrived the rude young blonde at the front desk stated our room was booked out to someone else but we could have a room with a queen bed. She then explained if you book your stay through a third party like Kayak instead of booking directly through the hotel you will get last available option. As for the girl at the front desk she was very rude and short and even was rude to another guest on the phone and they hung up on her, she just rolled her eyes. The room was very clean and decorated nicely but the bed and pillows were very firm which made for a long uncomfortable night.

The breakfast was amazing.

Sheets in hide a bed werent clean. Had hair and something stuck to it.

Was quiet friendly staff clean good breakfast

Crappy cable or satellite channels no good tv too many sports channels And business channels and the depraved Cartoon Network .

Second time the family and I have stayed here. Staff is always pleasant and helpful. Breakfast, which was included, left a lot to be desired. But it was free so hard to complain to much. 5 mins from mall and 10-15 min from Franklin. Will stay again for sure.

Rooms were clean and spacious. Pool was nice but not to big. Convenient to mall and restaurants. Free breakfast was decent at best. But it was free so hard to complain. Would definately stay there again.

Location is convenient to Nashville and area. Price is reasonable.

Our room had bedbugs.

We stayed for 4 days. We wish we did not. The staff was not pleasant on the first day. We checked, the front desk had us sign in gave us keys with no direction. So we walked around the entire building looking for it. Then we got to the room it was disgusting. We had not been in the room 5 minutes and the front desk person came to the door, did not state who he was, walked in and stated house keeping just informed him that the curtain was ripped. He didn't care to much about the huge water stains on it. We found hair on the sheets that we hadn't even sat on yet, which they did have house keeping come and change right away. And they stated they send there laundry out but never apologized but we were greatful. Then on the second bed had stains all over it! We slept on top of the covers! Bathroom was small , wiped down well. Air worked great. House keeping staff often gave dirty looks when asked for a fourth towel only would get 3 each day, when we had 4. We had to return towels because th...

We have stayerd at this motel many times in the past 2 years. I have no complaint. Rates are just a wee bit high on weekends. X at front desk is an excellent person

The right location for what I needed

The Hotel was fine

Room was nice and clean. Breakfast was alright.

Good location for cool springs Good breakfast Friendly staff

Close to cool springs mall with easy access. Many great eating places close.

Best breakfast in the business. Friendly, helpful staff.

It was conveniently located near the interstate, so it was easy to get in and out of, and it was only four miles from downtown.

No complaints here.

Nice breakfast; very accommodating chef.

The decor!. Outdated colors in room and lobby. No coffee table. Only one side table on one end of the sofa. No place for one person to set down a cup of coffee or a drink, No bathtub even though we requested one. Bar wasn't open late in the afternoon. On the second evening, the bar was taken over by a private party. Not enough staff on hand. We had to leave and go somewhere else. Probably wouldn't stay here again.

Staff was great and pretty nice place except for the bad.

The room had a very funny odor and it did not go away. Smelled from the time we arrived until we checked out. You could hear everything going on in the hall. We were woken up about 5:30 am to the sounds of doors slamming.

Friendly staff

Very drafty, no hangers, only one nightstand, limited channels, slow internet

room was cleaner than the previous extended hotels that I have stayed at

there were no hand towels supplied and I had asked for the staff for the dishes and coffee maker but they did not supply the dish towels or dish soap. The shower had very little power to it.

location

hotel was not updated and well maintained, the bathroom was not clean.

not recommended

It was cheap! The room was very nice and clean considering what we paid, the free breakfast was acceptable, and the outdoor pool was much more than expected!

Although the inside was nice, the outside of the hotel looked very shabby and old. Some parts of the room we were in also needed to be tended to. For instance, there was masking tape over holes in the wall in the bathroom, and tiles missing from the pool.

The staff seemed mostly friendly, although I don't think they ever had more than 2 people working at once.