Basics
General
Accessibility and suitability
Bathroom
Bedroom
Dining
Services and conveniences
Media and entertainment
Laundry
Parking and transportation
Outdoor
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout features?
The hotel's standout features include its central location, spacious rooms with large windows, and friendly and helpful staff.
Are there any concerns about the cleanliness of the rooms?
Some guests have expressed concerns about the cleanliness of the rooms, particularly mentioning cleanliness issues, wear and tear, and bathroom cleanliness.
Is parking available at the hotel?
Yes, the hotel offers parking, and guests have found it convenient to access the nearby San Agustin car park with a discount rate.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, although some have mentioned limited reception hours and the need to pick up keys from a nearby cafe/cake shop outside fixed reception hours.
When is the best time to visit the hotel?
The high season is in June, and guests can expect a great location to visit the city and spacious rooms with a view, but should be aware of potential noise at night from the street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Several guests mentioned that street noise can be disruptive, so consider requesting a room away from the street to ensure a quieter stay.
Check Reception Hours
The reception has limited hours, so be sure to check the opening times to avoid any inconvenience during check-in or when needing assistance.
Consider Parking Options
Due to the hotel's location in a pedestrian area, it's advisable to plan parking in advance and consider utilizing the recommended nearby car park with a discount rate.
Be Mindful of Room Layout
Some guests noted that the bathroom layout, with a glass door and sink in the bedroom, lacked privacy. Consider this aspect when selecting a room if privacy is a priority.
Take Advantage of the Central Location
The hotel's central location provides easy access to various attractions, restaurants, and bars, making it convenient for exploring the city on foot.
Address Noise Concerns
While the hotel's central location is convenient, it can lead to noise disturbances, especially at night. Consider bringing earplugs if you're sensitive to noise.
Plan for Limited Reception Staff
As the reception has limited staff and hours, it's advisable to plan ahead for any assistance or requests during your stay.
Request a Room with a View
Guests appreciated the views from rooms facing the plaza, so consider requesting a room with a view for a more enjoyable stay.
Be Prepared for Room Maintenance
Some guests mentioned issues with room maintenance, such as broken amenities and cleanliness issues. It's advisable to communicate any concerns promptly to the staff.
Utilize Staff Recommendations
The staff is known for providing helpful recommendations about local attractions and activities, so don't hesitate to seek their advice for an enhanced experience.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | November |
Average price (weeknight) | $82 |
Average price (weekend night) | $112 |