Basics
Dining
Accessibility and suitability
Services and conveniences
Bathroom
General
Media and entertainment
Things to do
Bedroom
Family friendly
Workspace
Parking and transportation
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is very well located, in the old city center, and it's a great location for families visiting Legoland, especially during the high season in June. The surrounding area is very relaxing and convenient for families with children.
How is the quality of the beds at the hotel?
The beds were a little too uncomfy (too hard) for some guests' taste, but overall, the rooms are comfortable and clean, making it a good place to stay for a short trip to Legoland.
Is parking available at the hotel?
The hotel has limited parking slots, and some guests have experienced challenges with parking availability. It's important to note that the hotel does not have staff on location, and the parking situation can be a concern for guests.
How is the food quality at the hotel?
The hotel is located in the old town, surrounded by many gastronomic options, making it a great place for dining. Additionally, food can be delivered to guest accommodation, providing convenience for guests.
What can guests expect from the customer service at the hotel?
The hotel offers a swift automatic check-in process, and while there have been concerns about unresponsive staff and check-in issues, the location is very central, and the check-in process can be quick and smooth.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is mentioned as the low season, which could be a good time to visit to avoid crowds and potentially lower prices.
Nearby Attractions
The hotel is conveniently located near several attractions, including Castle Reisensburg and Legoland Germany, making it an ideal choice for families looking to explore the area.
Check for Noise Issues
Some guests reported noise disturbances, especially after 10 pm. Consider this feedback and inquire about measures to ensure a peaceful stay.
Be Mindful of Check-in Process
Several guests faced challenges with the check-in process, particularly with the 24-hour check-in machine. It's advisable to confirm the functionality of this system before arrival.
Parking Considerations
If traveling by car, be aware that the hotel's parking capacity may be limited, as reported by guests who experienced difficulties finding parking.
Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness and outdated facilities. It's advisable to check recent reviews for updated information on room conditions.
Accessibility Note
The hotel may not have an elevator, which could be a consideration for guests with mobility concerns or heavy luggage.
Communication with Staff
Some guests experienced challenges in reaching the staff via phone or email. It's recommended to clarify communication channels and emergency contact information in advance.
Consider Noise Levels
The hotel's central location may lead to noise from nearby cafes and stores. Guests sensitive to noise should take this into account when booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | July |
Average price (weeknight) | $96 |
Average price (weekend night) | $72 |