Niagara Falls Hotels

Proximity to Falls, clean hotel and good restaurant, albiet expensive.

Good location, clean and friendly

Our room door had to be slammed hard to latch. Once we found it unlocked after maid service. This is hopefully repaired now. The hotel gave us a free breakfast when they learned of the problem.

Nothing staff

The staff was rude as hell wouldn't turn the heat up froze all night tvs didn't work. Just a all around bad stay will not tell people to stay there horrible trip and they ruined my wedding ...

Heater was not working. On complaining it was told that it's a centrally controlled, but controlled for making us uncomfort & waking up all the nights. Queen bed size was not of queen, it was smaller. Struggled to open the room'door with the key provide

Location

Pool closed for the whole day..kids disappointed...

Price

breakfast area look terrible.

staff was very pleasant, and location was great! Safety was the best of all, they monitor hotel constantly.

could use more parking spaces, I didn't have a problem as I went on off season.

Interior was ok.

Priceline said there was breakfast but wasn't provided. Its a motel and not even close to level of stars I chose in selection.

Friendly staff

Old carpet/rooms

Very close to the falls and very affordable rates.

Room has not been updated in quite some time.

Good standard maintained

Room Kind of too spacious that it feel kind of disconnected with the space

It was clean and that's all that mattered to me. I was there to shop not to spend time in my room. It's not a 5 star but it does the job and the continental breakfast was decent.

the staff was nice. the hotel lobby was clean. the room was clean. the breakfast in the morning was perfect.

the parking lot was a bit weird. the parking lot did not seem plowed enough. there were no parking lines visible so clearly people were just parked all over the place.

Professional, attentive staff. Comfortable beds.

Unfortunately, the same room across the US border was being offered for less $.

The location

stains on the comforter and sink would not drain properly.

The hotel was directly located across from the conference center where my daughters dance compitition was held.

The hot tub was out of order and the heater in the hotel room was making a clicking noise. Other than that an excellent experience.

The location

Did not appreciate a handicapped room, did not like the way I was treated regarding a leak in the bathroom. The maintenance man was great however the staff did not handle the situation professionally at all.

On site restaurant, quaint and great food

the room was stuffy, dusty, dirty carpet; bed too soft

Beautiful view of the falls rapids

2nd floor room, entry from public sidewalk and no elevator.

The toilets are not good. The interior is bad. The light and electrical fixtures have come off. There is no separate breakfast room and it is in the lobby and is stinking. The walls are not good and rooms are stinking. There are flies everywhere in hotel

The people. Cookies at check in. The newspapers. The excellent breakfast. The people again.

Swimming pool was being repaired. Too bad, so sad.

location

noise

Very friendly staff

Not a big fan of the room location, as we were at the end of a VERY dark dead-end hallway. I would suggest replacing light bulbs as I believe they were just burned out. Would've made us more comfortable.

The rooms were ok for the price.

The walls were made of paper. I listened to a couple argue for two hours and we could here another room snoring.

Beautiful place---the decor was amazing and extremely appealing to the eye! The bar was also fabulous, very modern and chic. The staff was extremely helpful, friendly, and efficient. The bathroom was spotless, jacuzzi tub was huge, loved having a Keurig!

Everything was exceptional, would rate this hotel 5 plus stars.

The staff was amazing and the room was great. Location couldn't be better as you can walk to the American side of the falls.