Overview

Setsugetsuka

1300-34 Goura Hakonemachi, Hakone 250-0408, Japan
+81 460 861 333

$146+

Overall guest ratings

8.0/10 Good
Based on 463 reviews

Review highlights

  • 8.5
  • 7.5
  • 6.4
  • 6.0

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Friendly service
  • Train station is close

Nearby

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    Amenities

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 463 reviews
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      10.0 "100% loved the sauna."
    • 7.2 "Nice rooms."
      7.6 "76% were happy with the bathroom."
      7.8 "78% thought the view was good."
      8.5 "85% said the beds were comfortable."
    • 7.2 "Tasty food."
      8.3 "Pasta was excellent, said 83%."
      8.3 "Yummy desserts, said 83%."
      8.8 "88% were happy with the price."
      8.8 "88% enjoyed the side dishes."
      9.0 "Beef and steak dishes were excellent, according to 90%."
      10.0 "100% loved the sushi selection."
    • 6.5 "Average value."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.6 "Only 56% were satisfied with the booking process."
      5.3 "Housekeeping was ok, according to 53%."
    • 6.0 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
    • 4.7 "Breakfast is below average."
    • 4.0 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 138 reviews
    • 8.5 "Location is great."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.6 "Good vibe."
      8.2 "82% enjoyed the friendly atmosphere."
    • 7.4 "Tasty food."
    • 7.3 "Nice rooms."
      7.8 "78% were happy with the bathroom."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.0 "Breakfast is mediocre."
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    Overall Rating

    7.9 Good
    Based on 259 reviews
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 7.3 "Tasty food."
      8.3 "Pasta was excellent, said 83%."
    • 7.2 "Nice rooms."
      7.4 "74% were happy with the bathroom."
    • 6.9 "Average value."
    • 6.7 "Service is ok."
      5.6 "Only 56% were satisfied with the booking process."
    • 6.0 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 4.8 "Breakfast is below average."
    • 3.8 "Not very clean."
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    Overall Rating

    8.1 Excellent
    Based on 64 reviews
    • 8.6 "Location is great."
    • 7.4 "Tasty food."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Rooms are ok."
    • 6.6 "Service is ok."
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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