Basics
Bathroom
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Services and conveniences
Accessibility and suitability
Parking and transportation
Laundry
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel has received feedback about cleanliness concerns, including issues with dirty towels and unclean rooms. However, the staff has been described as friendly, and the property is cleaned by professional cleaning companies, with daily housekeeping and guest accommodation disinfected between stays.
Are the beds comfortable?
Guests have mentioned concerns about uncomfortable mattresses and pillows, but the hotel offers extra-long beds and the option for guests to opt-out of accommodation cleaning, providing flexibility for a comfortable stay.
Is parking available at the hotel?
Yes, the hotel offers parking and private parking, providing convenience for guests traveling by car. Additionally, there is an airport shuttle available for those arriving by air.
What is the best time to visit the hotel?
The hotel's high season is in June, offering a potentially vibrant atmosphere for visitors. However, it's important to note that some guests have experienced cold rooms, so it's advisable to consider the weather when planning a visit.
How is the food quality at the hotel?
Guests have reported positive experiences with the hotel's value for money and the option for food to be delivered to guest accommodation. However, it's important to note that some guests have expressed concerns about the overall cleanliness and quality of the rooms and beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Bringing Your Own Toiletries
Several guests mentioned issues with cleanliness and the quality of provided toiletries, so it might be a good idea to bring your own to ensure a comfortable stay.
Check Room Amenities Before Booking
Some guests reported issues with room amenities such as broken windows, uncomfortable mattresses, and non-functional TVs. It's advisable to inquire about the specific amenities and their condition before making a reservation.
Be Prepared for Limited Reception Availability
Guests noted that the hotel administrator was not readily available, and communication had to be done via mobile phone. Keep this in mind and plan accordingly for any assistance needed during your stay.
Double-Check Room Configuration
Some guests experienced discrepancies between the booked room type and the actual room provided. It's recommended to double-check the room configuration upon arrival to avoid any inconveniences.
Bring Earplugs for Street-Facing Rooms
If you're allocated a street-facing room, consider bringing earplugs as a few guests mentioned that these rooms were exposed to street noise.
Verify Heating and Hot Water Availability
Several guests reported issues with heating and hot water. It's advisable to verify the availability and functionality of these essential amenities, especially during colder months.
Opt for Upper Floors to Avoid Uncleanliness
Some guests reported cleanliness issues, particularly on the ground floor. If possible, consider requesting a room on the upper floors to potentially avoid this concern.
Inquire About Wi-Fi Reliability
While Wi-Fi was available, some guests did not use it, and its reliability was not specifically mentioned. If Wi-Fi is essential for your stay, it's recommended to inquire about its reliability beforehand.
Plan for Self-Service Check-in and Check-out
Given the limited reception availability, guests may need to manage check-in and check-out processes independently. Be prepared for a self-service approach during these times.
Manage Expectations for Room Quality
Reviews indicated varying experiences with room quality, so it's advisable to manage your expectations and potentially request to see the room before finalizing the check-in process.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | September |
Average price (weekend night) | $106 |
Hotel Mona is located at Kieler Str. 392 in Eimsbüttel, 4 miles from the center of Hamburg. Museum für Völkerkunde Hamburg is the closest landmark to Hotel Mona.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Mona.
Yes, Hotel Mona offers free Wi-Fi.
Hotel Mona is 3.7 miles from Hamburg. Hotel Mona is 31.4 miles from Itzehoe EDHF.
KAYAK scours the web for all room deals available at Hotel Mona in Hamburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Mona and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Mona.
Value for money | 6.2 |
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Distance to city center | 4.0 mi |
Nearest Airport | Hamburg |
Distance to airport | 3.6 mi |