Overview

Hangzhou Jinma Palace Hotel

NO.218 Middle Tong Hui Road, Hangzhou 311200, China
+86 571 8288 7888

$72+

Overall guest ratings

9.6/10 Excellent
Based on 4,493 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.1
  • 6.3

Good to know

  • Great reception
  • Pleasant entrance area
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Located near a train station, Hangzhou Jinma Palace Hotel is a great choice for a stay in Hangzhou. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Bar/Lounge
    • Cable or satellite TV
    • Airport shuttle
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    Reviews

    Guest reviews

    Overall Rating

    9.6 Excellent
    Based on 4,493 reviews
    • 9.3 "World class service."
      8.6 "86% said the reception staff was great."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
      8.8 "Housekeeping was great, according to 88%."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent value."
      8.6 "86% were happy with the price."
    • 8.5 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      9.7 "97% enjoyed the lobby entrance."
      9.9 "99% thought the hotel was luxurious."
    • 6.3 "Rooms are ok."
    • 5.6 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.2 "78% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall Rating

    9.4 Excellent
    Based on 269 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
    • 8.6 "Location is great."
    • 6.0 "Rooms are ok."
    • 3.7 "Not very comfortable."
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    Overall Rating

    9.5 Excellent
    Based on 1,123 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.8 "Breakfast is good."
    • 8.7 "Good value."
    • 8.5 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
      9.7 "97% enjoyed the lobby entrance."
      9.9 "99% thought the hotel was luxurious."
    • 5.8 "Rooms are ok."
    • 3.4 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.6 "74% criticized the small bathroom."
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    Overall Rating

    9.7 Excellent
    Based on 3,010 reviews
    • 9.6 "World class service."
      9.1 "91% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.3 "Excellent breakfast."
    • 9.2 "Excellent value."
    • 8.8 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      9.8 "98% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 5.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."

    Overall Rating

    9.0 Excellent
    Based on 89 reviews
    • 9.2 "World class service."
    • 9.2 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Good value."
    • 8.7 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
    • 6.4 "Rooms are ok."
    Good to know
    "Great reception"
    "Pleasant entrance area"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou
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