Hangzhou hotels

Hangzhou hotels

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Low Season October
High Season August
  Average price (weeknight): $154
  Average price (weekend night): $61

cheapest month to stay

20%

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most expensive time to stay

4%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

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(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Hangzhou hotels

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Overview Reviews
A stay at Fuyang International Trade Center Hotel places you in the heart of Hangzhou, and within a 15-minute drive of Hangzhou Safari Park. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Hangzhou? This hotel has facilities measuring 13073 square feet (1215 square meters), including a conference center. Free self parking is available onsite.
4.5 Okay
Cons: We stayed in a suite on 23/F, the 2 control panels for air conditioning were totally a "joke". The hotel wanted to cut cost, they never turned on the compressor, the whole suite was so hot even at night. The worst thing was their staff pretended to be in good service and kept on telling the customers that they would report to the engineering department to switch on the system. But; of course, nothing happened and the suite was still so hot after quite a number of phone calls and actual site visits. When we called to the Front Desk to complain about the long time poor ventilation, they admitted that hotel didn't turn on the air conditioning system. It is absolutely ridiculous for a hotel which charge for such a high rate but not providing basic living environment to customers.
9.3 Excellent
Pros: Extra comfy bed
Cons: Night shift has poor english
9.3 Excellent
Pros: Staff very friendly, and welcoming. Room kept in clean and tidy daily. Every evening treat left in room
Narada Resort & Spa Liangzhu - Hangzhou - Bedroom
2
9.7 Excellent (2,525 reviews)
Overview
With a stay at NARADA Resort & Spa Liangzhu in Hangzhou (Yuhang District), you'll be 16.3 mi (26.2 km) from West Lake and 18 mi (28.9 km) from Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
Grand Parkray Hangzhou - Hangzhou - Building
3
9.7 Excellent (2,503 reviews)
Overview Reviews
Visitors to Hangzhou will find that the Grand Parkray Hangzhou is a fantastic accommodation choice. For those who require internet access, the property features Free in-room Wi-Fi. The hotel is conveniently located just 11km from Hangzhou Railway Station and 19km from Xiaoshan International Airport. Transportation around the city is also convenient, with Jianshesan Road Metro Station within walking distance. After a long day of sightseeing, guests can retire to the comfort of the hotel. For guests' convenience, airport pickup can be arranged. According to our trusted guests, the facilities at this hotel are first-rate. For guests traveling with families, this hotel is consistently one of the most popular choices.
8.3 Excellent
Pros: Clean
Cons: Stayed in non-smoking room but still can smell the smoke
9.5 Excellent
Pros: This Hotel went far, far past my expectations. It is an absolutely beautiful Hotel and it was lacking for nothing. I would definitely stay at this Hotel again and you couldn't ask for a better value.
Cons: I wish a few more people would speak English but that is pretty much consistent through-out China unless your in Hong Kong. That is the only thing I didn't like but that has nothing to do with the Hotel.
9.3 Excellent
Pros: Everything was great, as usual
Cons: Nothing
9.3 Excellent
Pros: Great hotel
Cons: It is a little problematic to order room service because of the language barrier
7.5 Good
Pros: Comfortable beds and room , good breakfast choices, close to subway, staff tried hard but language barrier still there.
Cons: No lunch menu and restaurant a bit expensive
9.3 Excellent
Pros: The breakfast service was of high quality. The staff were very responsive and professional.
9.5 Excellent
Pros: Clean surroundings and helpful staff. Very professional
Cons: Loved everything except for the weather which was too hot
10.0 Excellent
Pros: Good hotel. I'll be back.
Cons: Your english should be, or let's say, must get better. But not a big problem.
10.0 Excellent
Pros: new hotel . they try hard . reasonably english spoken.
Jinma Palace Hangzhou - Hangzhou
4
9.7 Excellent (1,736 reviews)
Overview
Located in Xiaoshan, this hotel is within 6 mi (10 km) of Crazy Appleland, Hangzhou Paradise Park, and Hangzhou Polar Ocean World. West Lake and Quiantang River Bridge are also within 12 mi (20 km). Hangzhou South Station is 9 minutes by foot.
Overview Reviews
With a stay at Hangzhou Guanghua Hotel Xiaoshan Airport in Hangzhou (Xiaoshan), you'll be 13.1 mi (21.2 km) from MIXC Mall and 15.3 mi (24.7 km) from Hangzhou Grand Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A shuttle from the airport to the hotel is complimentary (available 24 hours).
9.5 Excellent
Pros: i loved this hotel even though none of the staff spoke English, the room was massive and well equipped and the staff went out of their way to help
Cons: no staff spoke english but used translator app on phones to try to communicate with you
7.0 Good
Cons: Staff cannot speak any English. Poor breakfast but ok. I chose this hotel because I had a flight in the early morning and would like to avoid traffic jam. There are bus service to airport. So it is convenient if you’ll be im same situation. Room was ok but don’t expect to be rest in a high class hotel ‘cause it isn’t.
9.3 Excellent
Pros: The staff couldn't speak English, but were very friendly. The bed was very comfortable and the room was clean. There is also free airport shuttle
Cons: The carpet looked dirty because of the black stain
9.5 Excellent
Pros: The hotel lobby was warm and welcoming, with some elegant touches. The staff were ready to help us as best as they could with their limited English and even spoke to our taxi driver several times over the phone trying to direct us there. The room was a pleasant surprise, very big, clean, the softest bed, bathroom clean and all in order. Location tops,very close to airport.
Cons: It was a hassle to find the place, even for the taxi driver.
6.3 Good
Pros: Hotel is close to airport, price is fair
Cons: Foreign credit card (MasterCard) was not working, even after trying several different cards. Asked hotel staff to call a taxi to the city center but they called taxi without license to operate, and I had to pay 40% more than the price I paid on the way back to hotel with a legal taxi.
4.3 Okay
Pros: Free transport back to airport.
Cons: The hotel did not get my booking from Booking.com and did not respect booking confirmation which I got by email 2 days before stay. The Booking hotline agent apologizes for the inconvenience and suggests pay front desc price for the room (double price). After 30 min discusion (fight), I got the room which I booked in price which I booked. Hotel is next to airport runway. All night can hear airplanes, take off or landing
Liuying Hotel - Hangzhou - Bedroom
6
9.7 Excellent (992 reviews)
Overview Reviews
With a stay at Liuying Hotel, you'll be centrally located in Hangzhou, steps from West Lake and within a 5-minute drive of Broken Bridge. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Free self parking is available onsite.
9.3 Excellent
Pros: The location of the hotel on the shore of the lake is amazing and small pagodas and ponds at the hotel allow for very atmospheric moments. The pool is very nice as well as the restaurant no need to search further for good food!Beds are comfortable on european standards (i.e. Not chinese hard).
Cons: Staff didn’t speak nor understand any english at all. Come with a translator (e.g baidu translate)
7.0 Good
Pros: The view
Cons: Didn't have much time to enjoy the facility.
The Dragon Hotel Hangzhou - Hangzhou - Building
7
9.6 Excellent (4,804 reviews)
Overview Reviews
With a stay at The Dragon Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
9.5 Excellent
Pros: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Cons: A bit pricy with food and drinks in the lobby lounge area.
9.5 Excellent
Pros: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
9.5 Excellent
Cons: Only minus was the breakfast!! Not too many choices of European and Western food
9.3 Excellent
Pros: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Cons: Food options inside the hotel are a bit limited for Europeans and pricy. Receptionists did not speak English very well and very quietly. I hoped they would have rather used Chinese instead.
5.0 Okay
Pros: Location
Cons: Location
8.8 Excellent
Pros: Good spread of breakfast. Not included in our room but we paid for it. One of the reason is there isn’t any nearby food places.
Cons: Location is far off the west lake and he fang street. Taxi is not easily access without getting the hotel staff to book one for us
10.0 Excellent
Pros: Amazing service at the desk. Friendly and efficient.
9.5 Excellent
Pros: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Cons: Location was not on the West Lake itself, but the scenic spot can be reached in a short walk from the hotel
West Lake State Guest House - Hangzhou - Building
8
9.6 Excellent (2,117 reviews)
Overview Reviews
With a stay at West Lake State Guest House in Hangzhou (Xihu), you'll be a 4-minute drive from Zhejiang University and 7 minutes from Wushan Night Market. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: lakefront hotel with one of the best restaurant
Cons: I wish the hotel could have bus to the city
10.0 Excellent
Pros: Excellent in each and every way! Staff, facility, food and the huge garden...It made our Guangzhou trip so memorable.
9.5 Excellent
Pros: It’s great. Very new facility and perfect location. Very friendly and helpful staff! Enjoyed so much! Definitely will go back!
Cons: Though overall very clean, it’s better if more attention paid to the details, such as the corner of bathroom.
9.5 Excellent
Pros: Stayed for 4 nights Gardens and surrounds were exceptional Loved the walks and the scenery Rooms were well appointed, quite big with a balcony, a real pleasure to come back to. Breakfasts were also a real treat plenty of variety and options. Evening meals same thing plenty of variety As with these hotels a little expensive, staff english and communicating challenging but not impossible . Don't let that deter you. Westlake is well worth a visit, this hotel one of the best absolutely recommend it.
Cons: Being picky communication at times challenging but understandable Would go back great Hotel
9.3 Excellent
Pros: Great location
Cons: Hard to communicate in English
10.0 Excellent
Pros: Perfect location, best view and experience with west lake
Cons: Traffic is not easy
10.0 Excellent
Pros: The property is very well maintained. We’re very impressed by its cleanness, beautifully designed landscape and friendly hotel staff. Overall it’s an enjoyable experience and we will stay here again next time when in Hangzhou.
Cons: None
10.0 Excellent
Pros: Perfect, very healthy food and location is very convenient.
Cons: nothing so far
6.8 Good
Pros: great location inside WestLake
Cons: The room I pay $200 dollars per night is dated and small. I guess you have to pay more than 300 dollars to get a big size room with nice view.
8.0 Excellent
Pros: The location and heritage of the property
Cons: Bit out of the way to go out.
New Century Grand Hotel Hangzhou - Hangzhou - Building
9
9.6 Excellent (2,108 reviews)
Overview Reviews
With a stay at New Century Grand Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of Crazy Appleland and Hangzhou Paradise Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
10.0 Excellent
Pros: The rooms were comfortable and our double king-sized beds was ideal for the 3 of us. We have visited this hotel before and this is our 3rd time. We like its location being close to Peoples Square underground station. Since our last visit in Oct 2017 the hotel now has a Japanese Restaurant which we enjoyed on a couple of nights.
Cons: Bathroom window privacy curtain, can be viewed through from the outside, if main bathroom lights are on !!
10.0 Excellent
Pros: the rooms were perfect. the breakfast wonderfull. the business centre was well prepared.
10.0 Excellent
Pros: All of the staff were excellent and went out of their way to help us, even if English wasn't their first language. The rooms were comfortable and our double king-sized beds was ideal for the 3 of us. We have visited this hotel before and this is our 3rd time. We like its location being close to Peoples Square underground station. Since our last visit in Oct 2017 the hotel now has a Japanese Restaurant which we enjoyed on a couple of nights.
Cons: The window screen on the bathroom window could be viewed through when someone is in the bathroom and the main bathroom light is on ! The occupant in bathroom could be a little bit too visible !
10.0 Excellent
Pros: This was an excellent up-market hotel that was value for money. The staff were excellent and very helpful. Many of the staff understood and also could speak English.
Cons: Although the bathroom had frosted glass window for privacy, there were many occasions when you could see the person in the bathroom. I would suggest that there should also be a blind that could be pulled-down to give extra privacy.
10.0 Excellent
Pros: Beautiful property and great location
Cons: The only thing that kept this from being a 5 star for me was the slight smell of cigarettes.
10.0 Excellent
Pros: Super Hotel in 3min walking distance of Metro station People's Square (line 2). The entire staff were really friendly and helpful, the room was very clean and beautiful. Breakfast tasted also good and the massage was fine too. I also really enjoyed the view from my room (29th floor). All in all, a very recommendable place to stay.
Cons: English of staff could definitely be improved but it's still far better than the previous (4-star hotel I've been to). WiFi was OK, but I am used to much faster connection speed.
6.3 Good
Pros: Staff
Cons: shower water was stuck All over water .
8.3 Excellent
Pros: Location is great. subway station is very close It take about 30 min. from airport
8.0 Excellent
Pros: Very selective choices for breakfast
Cons: WIFI service in the room
Zhejiang Hotel - Hangzhou - Building
10
9.5 Excellent (5,733 reviews)
Overview Reviews
Property LocationWith a stay at Zhejiang Hotel - Hangzhou in Hangzhou, you"ll be within a 15-minute walk of West Lake and Wushan Night Market. This 5-star hotel is 0.7 mi (1.2 km) from Former Residence of Sha Menghai and 0.9 mi (1.4 km) from Zhejiang University First Affiliated Hospital.AmenitiesTake advantage of recreation opportunities such as a sauna, or other amenities including concierge services and an arcade/game room.DiningAt Zhejiang Hotel - Hangzhou, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
10.0 Excellent
Pros: Easy foyer services, no hunting for the lift, very clean and good amenities.
Cons: I can't think of anything we didn't like about this hotel.
7.5 Good
Pros: Room was fine. Bed comfy. Shower was great. Nice to have 2 lounge chairs.
Cons: Lighting was poor. Ither than that all was fine. Would have better if staff could speak English a little better. A couple of stsff went out of their way to help us.
9.5 Excellent
Pros: Coffee/tea service and a kettle are available. high-class bed wide room (2 rooms) close to Metro station a supermarket" Carrefour" is 1.5km south of the hotel no deposit
Cons: TV has only Chinese programs. only shower
8.8 Excellent
Pros: Bed is comfortable and toiletries are of good quality. Fresh fruits are provided free of charge everyday in the room.
7.5 Good
Pros: Very good location, close to the West Lake. They are friendly and nice towards the guest.
Cons: The rooms could be cleaner and bigger, for a 5-star hotel. Also the lighting is not so nice or bright. This is certainly not the level equal to well-known chain hotels. Also no wellness, swimming pool, gym, etc. The staff does not speak English (except perhaps 1 or 2 members).
8.0 Excellent
Pros: Convenient right next to Fengqi station.
8.3 Excellent
Pros: Friendly cleaning staff
Cons: Lighting in the room could be improved, one bedside lamp did not go
10.0 Excellent
Pros: Good location, clean and spacious room, convient transportation.
9.5 Excellent
Pros: On my departure day I accidentally overslept but was given a call by reception as they knew I would have an early start. They immediately called a taxi for me and got me to the Airport in time. Great staff!
10.0 Excellent
Pros: Design of room, lots of mirrors and space for extra person
Park Hyatt Hangzhou - Hangzhou - Building
11
9.5 Excellent (1,755 reviews)
Overview Reviews
With a stay at Park Hyatt Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has facilities measuring 9849 square feet (915 square meters), including a conference center. Free self parking is available onsite.
7.5 Good
Pros: new and clean hotel, and great helpful staff with decent food options for western travelers.
9.3 Excellent
Pros: Rooms were very large and comfortable with a great view . Staff were great. Breakfast was excellent with great views .
Cons: Only 3 counters to check in and we had to wait for some time . Also no orderly system of waiting for your turn . They could add 2 more check in counters
9.5 Excellent
Pros: Best 5 star hotel in china
Cons: wifi is still a problem in china and also in this hotel.
9.5 Excellent
Pros: Everything
Cons: Not easy to get taxi
10.0 Excellent
Pros: Perfect location for shopping and dining, luxury decoration and good service.
8.3 Excellent
Pros: The room was well designed and very well equipped. The public rooms were very attractive. Reception staff good.
Cons: The staff training in the bar.............................. I had to help open a bottle of wine - the girl was very sweet but had no knowledge - the bar at 6;30 was not staffed properly - maybe it opens later
9.5 Excellent
Pros: Very comfortable bed. Very flexible personal with my late check-out and could keep my room 3 hours later without any discussion or surcharge! Very good service!
9.3 Excellent
Pros: The room was amazing and had a great view of the city (if it wasn't for the pollution). The bath was great and lots of room.
Cons: The quality of the room service food wasn't 5 star standard.
10.0 Excellent
Pros: best 5 star hotel in china
Cons: everything is perfect just a small detail they should keep the gym cool,because they are opening the doir to the indoor pool the gym is to hot to do any sports there
Overview Reviews
With a stay at Zhejiang Sanli New Century Grand Hotel Hangzhou in Hangzhou (Gongshu), you'll be within a 10-minute drive of West Lake and Westlake Culture Plaza. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
5.5 Okay
Pros: clean room, showers and bath were excellent.
Cons: Food was repetitive. Rooms did not give Chinese gov't per diem rate of 400 yuan per night for the conference/meeting. Normally, when hotels host conferences, they offer a very basic room within the per diem rate. Guests can't get reimbursed the room rate of 578 yuan/night.
Hangzhou Kaihao Hotel - Hangzhou - Building
13
9.5 Excellent (596 reviews)
Overview
With a stay at Hangzhou Kaihao Hotel in Hangzhou (Xiaoshan), you'll be within a 5-minute drive of Crazy Appleland and Hangzhou Paradise Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overview Reviews
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
5.5 Okay
Pros: I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
Cons: No one can speak English
10.0 Excellent
Pros: Amazing location next to west lake, and much quieter than other hotels in the area. Good for families and couples looking for a more romantic getaway.
Fuchun Resort Hangzhou - Hangzhou - Building
15
9.5 Excellent (226 reviews)
Overview Reviews
With a stay at Fuchun Resort Hangzhou in Hangzhou, you'll be 9.9 mi (15.9 km) from Hangzhou Safari Park and 11.4 mi (18.3 km) from Song Dynasty Town. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This resort has 5 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
9.3 Excellent
Pros: We like the , Atmosphere nd architecture of the resort. The facilities, food and the services provided by the hotel staffs, who were very warm, friendly, helpful .
Cons: Nothing
8.8 Excellent
Pros: Property was very well maintained given that it was more than 10 years old. Our last two visits were around 10 and 12 years ago, so we were expecting the place to be a bit run-down. Surprisingly, it was pretty well-maintained and the quality of the food, especially at the Chinese restaurant had improved. It was also good to see that the hotel is now offering more activities (like nature walks and bamboo shoot picking). We had proposed that they conduct more activities around 10 years ago, so we were happy to see them doing it this time. It was also kind of the hotel to give us an upgrade for two of the rooms. We were traveling in a group of 6 and had booked 3 rooms.
Cons: The tea picking activity was a utter rip-off. Before we signed up, we were told we would be taken to tea-picking on their plantation by someone experienced and taught how to dry the tea leaves after that etc. At RMB350 per person for a 1-hour program, we were expecting to at least learn a few things about Longjing tea and the picking and the processing of the tea. However, they just sent one of their SECURITY GUARDS (dressed in his security guard uniform!!) to bring us to the plantation to pick the tea and that was it! All the guard explained was that we needed to pick the ones with two leaves and one shoot. Nothing else was taught. When we brought the tea-pickings back to the hotel, we were just told to leave it with the guy who was drying the leaves at the machine. He said he was busy and asked us to come back later to get the dried leaves. There was no explanation whatsoever about the drying of the tea leaves. Given that we were inexperienced tea pickers, the amount of tea we were able to pick in that short span of time was obviously very little. We would have been able to purchase a much bigger, better quality and better packaged pack of tea leaves from their gift shop for just RMB190 per pack. We felt very cheated and this episode left a sour taste in an otherwise very pleasant stay. It would be better for the hotel to scrap this activity entirely if they cannot offer a decent service. This is totally unacceptable, disrespectful to guests and not in line with the image of Fuchun Resort.
Zhejiang Narada Grand Hotel - Hangzhou - Building
16
9.4 Excellent (3,809 reviews)
Overview Reviews
With a stay at Zhejiang Narada Grand Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
9.5 Excellent
Pros: The selection at breakfast was amazing! The staff at the lobby cafe are great!
Cons: There was occasional smell of cigarette smoke through the ventillation system, very irritating, even nobody was smoking in the corridor. One of the coffe machines at breakfast was broken or out for servicing
5.5 Okay
Pros: Friendly staff.
Cons: Lots of dust below bed (apparently never cleaned below the bed). Reception could not (would not) help to find a SPA area, and then saw later at check out some signs in the hotel room even mentioning some SPA in the hotel itself. Rooms are not quiet, one can hear the people in the hallway too clearly.
8.8 Excellent
Pros: nice and large hotel near a park and mountain to the lake
Cons: cannot access pool after checkout (usually allowed at other hotels/resorts) new subway under construction in the whole city and near hotel (interesting really)
8.3 Excellent
Pros: Closeness to the West Lake - a nice walking area
Cons: Not all staff speak sufficient English
9.5 Excellent
Pros: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
10.0 Excellent
Pros: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!

Best Hangzhou hotels near Wulin Square

Show all
Wuyang Hotel Hangzhou - Hangzhou - Building
1
9.7 Excellent (2,575 reviews)
Overview
With a stay at Wuyang Hotel Hangzhou in Hangzhou (Downtown Hangzhou), you'll be within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
JW Marriott Hotel Hangzhou - Hangzhou - Building
2
9.3 Excellent (2,965 reviews)
Overview Reviews
JW Marriott Hotel Hangzhou is located in the Hangzhou city center. The guest rooms are tastefully designed and appointed with guests' comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown and serves a full breakfast as well as choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Four world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.
8.3 Excellent
Pros: I like the bath tub!
Cons: There was water on the floor at the main lobby and I sprained my right ankle on 16 Jun 2019. I have informed the staff at the lobby lounge and I really hope the hotel can improve on this.
10.0 Excellent
Pros: Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
10.0 Excellent
Pros: Well trained staff Awesome food Great location Awesome ambience Superior room quality
Cons: Checking out so soon ;-)
5.8 Okay
Pros: THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
Cons: THE HOTEL ROOM CLEANLINESS.
9.5 Excellent
Pros: Execitive lounge
Cons: Need to improve bell boy servive.
9.5 Excellent
Pros: Great location. Walkable to many places we wanted to visit in Hangzhou. The hotel itself is very nice and comfortable.
Cons: I wasn't sure about it but I wish Booking.com offered more breakfast deals with JW Marriot Hangzhou.
8.8 Excellent
Pros: Morning buffet...many varieties of Chinese food and Amercian breakfast! Rooms were very clean and the bed was comfy.
Cons: A bit far from the station...around 10 minute walk. If you have a big luggage it could be challenging to walk.
10.0 Excellent
Pros: Beautiful and comfortable room with great views from minimal white bath and main room with nice desk and tasteful furniture and seating; I especially liked the beautiful embroidered wall mural of birds and flowers. The food for happy hour and breakfast excellent, pool superb. I would love to come again. The lobby Christmas tree stunning and I like the blown glass flowers near check-in counter. Impressed with tv pieces on how Marriott social investments.
Cons: Nothing not to like!
7.0 Good
Pros: Clean room and comfortable bed
Cons: Food price is very high
9.5 Excellent
Pros: Very poor service and food no good at all, it looks very dirty of the display for the surrounding
Cons: Should have more staff can speak English
Grand Hyatt Hangzhou - Hangzhou - Building
3
9.0 Excellent (3,294 reviews)
Overview Reviews
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
10.0 Excellent
Pros: The breakfast and the team
Cons: Hotel entrance as in car drive in area. Have to walk a big round
9.3 Excellent
Pros: The location is very nice in front of the West Lake. The hotel is very comfortable, I refer to the renovated rooms where I stayed. We enjoyed the Chinese restaurant: excellent.
Cons: I feel the price of the breakfast is too high.
9.3 Excellent
Pros: We like the location and facilities of the hotel. You can view the west lake light show from the hotel roof deck. It is located on west lake but so close to all the shopping and restaurant. Room is new and clean. Although the breakfast is pricey $40 per person but it is one of the best I ever had during our two weeks tour of China. I'd stay here again.
Cons: Price but it is worth for the extra $ for it's location.
10.0 Excellent
Pros: closed to the lake
Cons: improved in serving of halal food
9.5 Excellent
Pros: everything
Cons: Need more option at breakfast
8.8 Excellent
Pros: Great location beside the west lake.
Cons: The face and hand washing place is so tiny that most of the time water comes out from there.
7.5 Good
Cons: Three people for twinroom?
10.0 Excellent
Pros: Excellent service.
Cons: Not a single disIike.
10.0 Excellent
Pros: Great new reception nice new design in the rooms . friendly staff . and the buffet is the best .
Cons: its great . Everything you need .
9.5 Excellent
Pros: The room service and breakfast buffet were excellent. The staff were friendly and the location was beautiful.
Cons: It’s pricy, but worth it.
Midtown Shangri-La Hangzhou - Hangzhou - Building
4
8.9 Excellent (9,472 reviews)
Overview Reviews
Midtown Shangri-La Hangzhou is centrally located in Hangzhou, a 5-minute walk from West Lake and 12 minutes by foot from Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
8.3 Excellent
Pros: Location,breakfast
6.8 Good
Pros: brand, design of the room
Cons: very dirty. the housekeeping didn't wash the used cups, didn't wash the bathtub, and didn't report water leakage from the shower head associated with the bathtub.
10.0 Excellent
Pros: The location is excellent..not far from Xihu or West Lake, yet close to subway and all conveniences. We loved all about it.
10.0 Excellent
Pros: The location was perfect.Staff provided upgrade service with a bigger and comfortable room. All staff were really friendly, helped us a lot. Hope to stay at Shangri-la soon.
Cons: If they had washlet that would be better
9.5 Excellent
Pros: Very good service. Our questions were answered at first,and then gave us some suggestions which were very interesting.
10.0 Excellent
Pros: Exceptional location, service & amenities. One of the best overall experiences I have ever had...
10.0 Excellent
Pros: The bed was amazing and the service
8.3 Excellent
Pros: Location was great
Cons: Staff in bar could have been a bit more positive trying to find us a table
8.3 Excellent
Pros: Location was great, as it was walking distance from the west lake. Also, easy access to a nice shopping mall, and also access to metro was a good feature. Staffs were generally very friendly.
Cons: It was a bit pricey. Swimming pool can be better if it had a more resort like feel. Today it is simply a gym facility.
10.0 Excellent
Pros: Good location,lovely staff,special is at the reception desk,one manager, name is Vicky, She was very useful,helped me a lot,so sweet,thanks a lot.