Overview

Heritage Hanmer Springs

1 Conical Hill Road, Hanmer Springs, New Zealand
+64 3315 7021

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+64 3315 7021
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Rates

Overall guest ratings

8.3/10 Excellent
Based on 676 reviews
See all reviews

Review highlights

  • 9.7
  • 7.9
  • 5.4
  • 5.3

Good to know

  • Friendly service
  • Comfortable beds
  • Pleasant hotel grounds

Nearby

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    About

    When you stay at Heritage Hanmer Springs in Hanmer Springs, you'll be minutes from Hanmer Springs Thermal Reserve. This 4.5-star hotel is within the vicinity of Hanmer Forest Park and Waiau Ferry Bridge.

    Rooms

    Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    After a day on the slopes, enjoy recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 676 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good service."
    • 7.6 "High comfort."
    • 6.9 "Rooms are ok."
    • 6.8 "Average amenities."
    • 5.4 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    8.3 Excellent
    Based on 486 reviews
    • 9.7 "Terrific location."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.0 "70% found the restaurant service to be one of the best."
    • 7.5 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 6.9 "Average amenities."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 5.8 "Vibe was decent."
    • 5.6 "Food is average."
    • 4.8 "Breakfast is below average."
    • 4.7 "Value below average."
    • 2.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 182 reviews
    • 9.8 "Terrific location."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.2 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 6.8 "Rooms are ok."
      5.9 "59% thought the kitchenette was ok."
      6.7 "Only 67% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 4.5 "Value below average."
    • 2.4 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."

    Overall Rating

    8.1 Excellent
    Based on 6 reviews
    • 7.9 "Good service."
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Pleasant hotel grounds"
    data provided by TrustYou

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