Pros (+) Location, breakfast and staff excellent
Cons (-) Actually nothing!
3 stars
Alisa Hotel & Spa
Photos of Alisa Hotel & Spa
Overview
Hotel with a full-service spa, a short walk to Hoan Kiem Lake Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business center, and concierge services are onsite. Alisa Hotel & Spa offers 32 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Alisa Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Alisa Hotel & Spa
- Spa and wellness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- City view
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Bicycle rental
- Cooking classes
Workspace
- Fax/photocopying
- Desk
Outdoor
- Balcony
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Alisa Hotel & Spa
8.2
Very good
1575 verified ratings
Wonderful
898
Very good
288
Good
171
Okay
84
Fair
52
Mediocre
38
Poor
44
Summary of reviews
Guests say
Guests appreciated the great location and excellent service at the hotel, with many highlighting the helpfulness of the staff. However, several reviews pointed out significant cleanliness issues in the rooms and bathrooms, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
690 reviews
8.3 out of 10
121 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The staff at Alisa Hotel & Spa are known for being very welcoming, courteous, and helpful, especially the Manager Ms. Rose.
How is the cleanliness of the hotel rooms and bathrooms?
Guests have praised the hotel for its clean rooms and bathrooms, with some mentioning the great laundry service and the impressively clean environment for families.
What are the common concerns about the hotel's amenities?
Some guests have mentioned that the room amenities, especially the bathroom, need improvement and updating.
Is the hotel conveniently located for exploring Hanoi?
The hotel is strategically located near the Old Quarter, making it convenient for exploring Hanoi's main spots and attractions.
What practical information should I know about the hotel's location?
The hotel is situated near Hoan Kiem Lake and many tourist attractions, with plenty of cafes nearby, making it a convenient and vibrant area to stay in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel's proximity to popular attractions such as Thang Long Water Puppet Theatre and Hoan Kiem Lake makes it convenient for guests to explore the area on foot.
Consider Room Size
Some guests found the family room to be tight on space, so if you require ample room to move around, it may be best to inquire about room dimensions before booking.
Be Mindful of Payment Methods
Guests noted that paying by card incurred an extra 6%, which came as a surprise to some. It's advisable to inquire about payment methods and associated fees in advance.
Check for Room Cleanliness
While some guests praised the cleanliness of the hotel, others reported issues with cleanliness, such as stained toilet bowls and unclean shower drains. It may be helpful to check recent reviews for consistency in cleanliness standards.
Inquire About Air Conditioning
Several guests mentioned issues with air conditioning, including inadequate cooling and noisy units. If a comfortable room temperature is important to you, it's advisable to inquire about the air conditioning performance in the room you plan to book.
Consider Noise Levels
Some guests reported noise disturbances, such as noisy air conditioning units and thin walls. Light sleepers may want to inquire about the potential for noise disturbances and request a quieter room location.
Explore Nearby Dining Options
Guests appreciated the hotel staff's recommendations for local food stalls. Consider asking the staff for suggestions on nearby dining options to experience authentic Vietnamese cuisine.
Plan for Transportation
Guests found the hotel's location convenient for accessing public transportation, such as the bus stop for easy travel to other areas. Consider researching public transportation options for convenient travel during your stay.
Be Informed About Seasonal Closures
Some guests were surprised to find out that the hotel was closing for the lunar new year, impacting their holiday plans. It's advisable to inquire about any potential closures or disruptions during specific seasons when planning your visit.
Location
7 Hang Voi, Hoan Kiem District, Hanoi
What's nearby
- Hanoi City Centre402 yd
- Hoan Kiem Lake0.3 mi
- National Museum of Vietnamese History0.5 mi
- Hanoi Opera House0.5 mi
- St. Joseph Cathedral0.5 mi
- National Library of Vietnam0.6 mi
- Dong Xuan Market0.7 mi
- Hoa Lo Prison Museum0.7 mi
- Vietnam Military History Museum1 mi
- Hanoi Citadel1.1 mi
- National Museum of Fine Arts1.4 mi
- Temple of Literature1.4 mi
Policies
Check-in/Check-out | Check in anytime after 1:30 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Alisa Hotel & Spa
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $75 |
When to book a room at Alisa Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Alisa Hotel & Spa
FAQs when booking at Alisa Hotel & Spa
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |
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