Silk Collection Hotel & Spa

“Good location and a functional hotel. Could have been better. We felt like the hotel was trying to scam us at every opportunity.”

“Great location. Helpful and polite staff. Girl in reception booked us on a fantastic trip to Ninh Binh.”

“The location was perfect and the hotel was very nicely designed The staff were the best and were so kind and friendly to our family!!”

“This hotel is a good example of how simple things can make a mediocre hotel a very pleasant place to be. After early morning flight i was tired, hungry and annoyed and when i saw line for check in i got a bit upset. But they took me to the restaurant and a gave me a small exotic fruit salad with some exceptional good juice. Suddenly i start to feel much better. After that the manager came to me with all the documents ready and start giving me information about hotel and useful tips for sightseeing. After that they took me to the room with a smile while opening doors for me. I felt like they appreciate me spending money in the hotel. Something not all hotels do. After warm welcome and fruits i start to feel like i'm on vacation and got more energy and went explore the city instead of sleeping that i planned earlier. I think you can't get better location than this. Just one row from the lake and in the middle of an old city. Very close to the night market and restaurant and bars area. Airport bus is also in walk distance. Rooftop bar is very nice place to chill above the chaos on the streets. Room was clean and had mini bar. Even thou the hotel itself looked very mediocre the exceptional service made me feel that i'm in at a luxury place. Exceptional value for money”

“The location is great but the best part is the service we received from mrs Ha who helped organise so much for us. Along with her manager mr Chris got us a fantastic deal for the sena cruise. If you want to go to ha long bay then chose this tour”