Hanoi 20 Hotel & Apartment

The hotel offers a great breakfast with a mix of Western and Vietnamese options. The staff is attentive and can accommodate dietary preferences, such as vegan choices.

The staff is exceptionally welcoming, polite, and helpful. They are attentive to guests' needs and provide excellent customer service.

The hotel is strategically located, providing easy access to many tourist attractions, local food spots, and interesting sights like the Ho Chi Minh Mausoleum and West Lake.

The rooms are spacious, clean, and comfortable, with modern facilities. The staff is accommodating and can address any issues promptly.

The hotel offers a complimentary breakfast and has a friendly staff that is accommodating to families. The spacious rooms and helpful staff make it a great choice for families.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions such as the Ho Chi Minh Museum, One Pillar Pagoda, and the Presidential Palace, making it a great base for sightseeing.

Some guests noted that rooms closer to the elevator may experience noise disturbances, so consider requesting a room away from the elevator for a quieter stay.

Guests appreciated the variety and quality of the breakfast provided, with staff continuously replenishing the food until the end of the service.

If you require transportation to and from the airport, the hotel offers an airport shuttle service for a convenient and hassle-free journey.

Some guests mentioned that the rooms were spacious and modern, while others noted that the room they received did not match the pictures. It may be beneficial to inquire about specific room features before booking.

The hotel's location in the embassy consulate neighborhood offers a more local flavor, away from the crowds of the Old Quarter, providing a unique experience for guests.

While the hotel is in a good location, some guests experienced traffic noise. If you are sensitive to noise, consider requesting a room on a higher floor to minimize disturbances.

The hotel offers a concierge service, which can be helpful for arranging tours, transportation, and providing local recommendations.

If you have specific dietary requirements, it may be beneficial to communicate them to the staff in advance to ensure that your needs are accommodated during breakfast service.