Mitsis Laguna Resort & Spa
Photos of Mitsis Laguna Resort & Spa
Overview
Located in Anissaras, Mitsis Laguna Resort & Spa is within a 25-minute drive of Heraklion International Airport and provides a private beach and an outdoor pool. Some of the features provided at this luxury 5-star resort include an all-inclusive meal plan, free Wi-Fi and water slides.
This stylish resort provides family facilities, such as a kids pool, babysitting/child services and a kids club. Guests can also enjoy free private parking on site. A games room, a sun deck and a concierge are also provided.
Part of the quality service at Mitsis Laguna Resort & Spa includes items such as a complimentary bottle of wine in each of the rooms. They provide a mini bar, a flat-screen TV and slippers. Each private bathroom also has a bath or shower.
Mitsis Laguna Resort & Spa boasts convenient dining options, including international and Greek dishes at Main Restaurant and local meals at Cretan Tavern. After a full day of discovering the local area, guests can relax with drinks at the resort's on-site bars, All-Day Bar and Night Bar. Other dining options are also available.
Amenities at Mitsis Laguna Resort & Spa
- Private beach
- Water sport facilities (on site)
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Massage
- Pool bar
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
Things to do
- Gift shop
- Bicycle rental
- Game room
- Canoeing
- Darts
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Accessibility and suitability
- Entire unit wheelchair accessible
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Fitness
- Aerobics
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of Mitsis Laguna Resort & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food options at Mitsis Laguna Resort & Spa?
You can expect a variety of international and Greek dishes at the Main Restaurant, as well as local meals at Cretan Tavern. Additionally, there are different restaurant food cultures to explore, and the a la carte restaurants offer great food and wine. It's advisable to book in advance for the a la carte restaurants to avoid disappointment.
What are the main highlights of the hotel's amenities and services?
The hotel offers fantastic pools, including some with refreshing sea water, and great facilities for families and kids. The staff is known for being kind, helpful, and customer-focused. Additionally, the all-inclusive package is highly valued, and the hotel provides excellent service and clean rooms.
What are the common concerns about the hotel's amenities and services?
Some guests have mentioned that the main restaurant's food was below average and that it was challenging to reserve a place at the a la carte restaurants. Additionally, there were issues with the availability of sunbeds and the limited options for reserving a table at the restaurants.
What are the best times to visit Mitsis Laguna Resort & Spa?
The high season is in September, offering a great time to enjoy the warmed main pool and tennis court with a sea view. However, it's important to book a place in the restaurants in advance, especially at the a la carte restaurants, to ensure a delightful dining experience.
What are the notable features of the hotel's rooms and beds?
The hotel provides modern and very clean rooms with a complimentary bottle of wine. Guests have praised the huge and comfortable bedrooms, suitable for families with toddlers and babies. However, some guests have mentioned that the rooms would benefit from renovation and that the sofa bed and additional bed may not be as comfortable as expected.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book Restaurants in Advance
Guests recommend booking a table at the a la carte restaurants well in advance as they tend to get fully booked, ensuring a more varied and enjoyable dining experience.
Opt for Sea View Rooms
Consider booking a sea view room to avoid disappointment, as some guests who paid extra for a sea view were disappointed to find their view obstructed by a children's slide.
Enjoy the All-Inclusive Package
Take advantage of the all-inclusive package, which includes great cocktails, snack food, desserts, and tasty breakfast, providing good value for money.
Reserve Poolside Seats Early
To secure poolside seats, it's advisable to reserve them early in the morning to avoid missing out, as some guests found themselves without seats on the first day.
Explore Nearby Attractions
Venture out to nearby attractions such as Idolio, Crete Golf Club, and Skotino Cave, which are within a few miles of the hotel, offering additional activities and experiences.
Consider Room Renovations
Some guests suggested that the rooms would benefit from renovations, particularly with regard to balcony size and overall room condition.
Take Advantage of Family Facilities
Families with toddlers and babies may find the spacious rooms, great pools, and gracious staff particularly suitable for their needs.
Dine at A La Carte Restaurants
While the main restaurant's food was perceived as below average, the a la carte restaurants received praise for exceptional taste and presentation, making them a worthwhile dining option.
Enjoy the Beach Amenities
While the beach may not be suitable for swimming, guests appreciated the private beach and beach towels, making it a pleasant spot for relaxation and sunbathing.
Utilize Hotel Services
Guests highly praised the excellent service, facilities, and staff, recommending the hotel for a relaxing stay and emphasizing the helpfulness and friendliness of the staff.
Location
What's nearby
- Idolio1.8 mi
- Crete Golf Club3.5 mi
- Skotino Cave4.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mitsis Laguna Resort & Spa
Low season | March |
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High season | August |
Average price (weeknight) | $270 |
Average price (weekend night) | $198 |
When to book a room at Mitsis Laguna Resort & Spa
KAYAK's top tips for your stay at Mitsis Laguna Resort & Spa
FAQs when booking at Mitsis Laguna Resort & Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in HersonissosGood to know
Value for money | 8.8 |
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Distance to city center | 1.8 mi |
Nearest Airport | Heraklion N. Kazantzakis Apt. |
Distance to airport | 11.2 mi |