Services and conveniences
Basics
Accessibility and suitability
Dining
Media and entertainment
Laundry
General
Pool and spa
Parking and transportation
Health and safety
Bathroom
Workspace
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, an on-site restaurant, a bar/lounge, and a coffee shop, providing guests with a variety of options for relaxation and dining.
Is parking available at the hotel?
Yes, the hotel provides free parking as one of its convenient amenities.
How is the cleanliness of the hotel rooms?
While some guests have mentioned concerns about room cleanliness, the hotel has received positive feedback on the cleanliness of its lobby and pool area.
What is the best time to visit the hotel?
The high season at the hotel is in April, offering an ideal time for a visit when the weather is pleasant and the hotel's amenities can be fully enjoyed.
What can guests expect from the hotel's customer service?
Guests can expect great service from the friendly and accommodating staff, as highlighted in numerous positive reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel offers increased accessibility and is pet-friendly, making it a convenient option for those traveling with pets.
Check Room Amenities
Some guests reported issues with room cleanliness and amenities such as soap and shampoo. It's advisable to check the room amenities upon arrival and request any missing items promptly.
Be Mindful of Breakfast Costs
While the breakfast was praised by some guests, others found it overpriced. Consider checking the breakfast prices in advance to avoid any surprises.
Plan for Pool and Hot Tub Use
The indoor pool and hot tub were highlighted as excellent by many guests, but some mentioned issues with over-chlorination. It's recommended to inquire about the current status and maintenance of the pool and hot tub before planning to use them.
Consider Noise Levels
Some guests reported noise issues, including cars racing outside at night. Light sleepers may want to inquire about the potential for noise disturbances during their stay.
Double-Check Booking Details
A few guests mentioned discrepancies between the online booking details and the actual prices or services offered at the hotel. It's advisable to double-check booking information and clarify any discrepancies with the hotel in advance.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Hickory Metro Convention Center and Valley Hills Mall makes it convenient for guests interested in exploring the area.
Inquire About Early Check-in
Several guests appreciated the hotel's flexibility with early check-in requests. It may be worth inquiring about early check-in options, especially if arriving before the standard check-in time.
Consider Room Location
Some guests mentioned issues with room temperature and noise. When checking in, guests may want to inquire about room options that offer better temperature control and quieter surroundings.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | July |
Average price (weeknight) | $197 |
Average price (weekend night) | $174 |
Value for money | 8.5 |
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Distance to city center | 2.5 mi |