Durham Hotels

quiet

breakfast was bad

I like the atmosphere of the hotel and the way in which the staff made me feel welcomed into the hotel

There was nothing that I did no like. To me everything was perfect and I would highly recommend this hotel.

The staff was very friendly and helpful. The amenities were great and our room was very clean and comfortable.

Thank you very much! Everyone is great!!

We were there to attend a family funeral, so not exactly looking for a fun weekend. It was convenient to some family members. And I appreciated the small size. Rooms nice, beds comfy.

Agree with Valerie...the Bull Durham staff was less than attentive. At that point, it was the first time we'd had to sit down to a decent meal. But we had to flag down wait staff. Had us wondering if it was because we were the only people of color at the Inn who weren't employed by it.

The hotel facilities and environment

We got a room at this "non-smoking" hotel that smelled like someone had just been smoking there. We went back to the front desk for another room, and the new room also smelled like smoke, but as if someone had sprayed a ton of perfume to try to conceal the smell. As those were the only rooms available, we left and found a different hotel. The exterior of the hotel also felt shady and dangerous. Not what it advertised.

The room set up was nice and open. The bed was so comfortable. I didn't want to get up.

The only thing that I noticed, even though the bedding was cleaned; the fitted sheet was stained.

Location, hot breakfast,value for money, completely non-smoking.

Large suite for a very low price. Rooms nicely updated and furnished. Bed was extremely comfortable.

Nothing

Front desk staff and drivers - most helpful and extremely courteous

There was a shooting at 3:00 am and the hotel was surrounded by the police for hours!!

The "no-smoking" rooms smell smokes, weeds.

The outside was well kept

The sheets were rough. Non smoking room smelled like smoke. Bathroom was terribly nastype. Cigarette burn in spread

Clean and spacious rooms, meeting areas beautifully appointed.

Nothing!

The bed was comfortable and the (room) overall was clean.

The noise and the construction traffic, trash left behind throughout the property. Breakfast provided left much to be desired. Check-out policy of placing a hold charge for incidentals is un-needed and not properly explained to guest upon check in or out. Hotel under renovation and NOT noted when booking hotel online. Would definitely NOT stay at this property again OR recommend.

Location

Lack of ammenities and breakfast

Comfortable bed

The cigarette smoke odour. No kettle. No microwave.

easy check in and check out. clean comfortable room. friendly staff

breakfast service was all styrofoam plates and cups and single-use plastic utensils-- very wasteful and in conflict with the environmental info in the room!

The facilities and the rooms were very clean. The bedding appeared newer as did the carpeting. The bathroom was very clean. The lobby and the breakfast area was well taken care of. The staff was attentive. The pool area was very clean and well taken care of too. I have stayed here many times for both business and pleasure and have never been disappointed, great job!

The shower head could have better pressure, it may have been the room we were in, but that is the only thing that I would like to see changed!

Check in was great....room was very clean and nicely appointed...location was handy to Chapel Hill and Durham...pool was small but ok...breakfast was fine - lots of choice....not all carbs....all in all good value - was at a family wedding and worked out very well...

Fitness centre was okay...old equipment...but all working and no one else was there so not an issue...

The hotel was clean, roomy and the king bed was huge! The staff was friendly and helpful, coffee in the lounge was good in the morning. We missed breakfast so I cannot comment on that. Overall good value, pleasant stay, and I would recommend it. My only negative comment was that it was somewhat far from the event I had attended and it took a while to get a cab but it really didn't bother me too much.

Stayed over night with a Grandmother, 1 year old and 4 year old kids, was provided with a crib free of charge, the pool was amazing and had some float noodles provided. Loved that they offered complimentary happy hour! Very quick and accommodating staff. Was best hotel stay I've ever had.

We expected more from our stay.

Quality of the food for room service was excellent

We really liked the proximity from I-40 and also convenient from I-85. The free breakfast was great. The room was clean. Parking lot was well lit and it was just a great place to stay for the price!

The bed was comfortable to my back . The service was great! The staff asked if it was anything they could do to make my our stay better just let them know. I thought that was a nice gesture.

The only thing i didn't like was when we were leaving around noon a cleaning crew were mopping and I thought that was dangerous to the custoners.

Nice and roomy. The love seat was a nice touch. Wonderful shower too.

Coffee wasn't that hot.

The staff services

No

The staff was wonderful! Very helpful at every encounter.

The hot tub was broken! Was not notified of this. There was no completentry breakfast. Only one that frankley was over priced. The service was good. For over $130 a night not a lot for the money. I was promised a 12 pm check in then recived an email that my room would not be ready till 3 pm.

The staff was great especially the persons who worked in the restaurant.

The elevators were a little slow.

I was really pleased with the new renovations over the last months as I've stayed there for 5 years on visits. New furniture, paint, carpet, etc. is very well done. New computer section is a welcome change. All good things!

My only complaint was that when I put the card on the bed for NOT to redo the linens, they never then even made the bed. Not in 4 days there.

The value per night was adequate.

The lobby was nice, neat and clean. Unfortunately, the rest of the hotel is none of the above. The hallways NEED new carpet and lighting. The rooms need new carpet, wallpaper/paint, ceiling repair and repaint, bathroom fixture repair and updating, more outlets, better lighting fixtures (plugging and unplugging lamps to turn them on and off is a bit offputting) and the bedding needs to be refurbished and replaced. Other than that, it was fine.

The bed, and the breakfast wonderful.

When I first got there it took a while for someone to come to the desk, other than that everything was good.

# Location of the hotel was perfect # The room was very comfortable # The exercise room had the cardio equipment and strength equipment I needed # The breakfasts were also very good and what I wanted # The room was very comfortable # The front desk staff were very accomodating

???

pool

staff not helpful. Hotel dirty. Did not get a roll away bed which we were promised. Old and used up. Carpet filthy. Will never stay here again.

It was dirty and run down. The sheets and blankets stunk, I was honestly afraid to lay in the bed...i expected a roach to crawl out anytime. I froze all night because the blankets were so thin. The sheets had stains on them. It was horrible, and if i could have gotten my money back, I would have, and then found somewhere else to stay.

Extremely hard to find a room without smoking smell. Those non smoking rooms smell like shit

GReat rooms and ammenities!

Room is very comfortable with enough electrical outlets! Staff is dedicated to customer satisfaction. Great breakfast buffet with the best omelet chef in the world. Two excellent restaurants within walking distance. Central location if you're traveling between Raleigh and Durham.

A bit pricey.

Location and most of recent improvements were very nice. Staff was beyond helpful! We did not mid the renovations in progress.

The change to the bathroom doors is a concern. There is very little privacy. We were a group of friends that needed that privacy. The door is a barn-door type and so it is never sealed shut. It's beautiful, but not a good decision for a hotel. In hindsight, we should have gotten two rooms - maybe that is why they put up those doors.

In need of an update

Comfortable, quiet, clean, affordable, helpful staff.

They are redoing all the rooms, plus the lobby and the bistro area. Unfortunately, the TV in my room had not yet been replaced, and tended to turn itself off unexpectedly. Since it was the weekend, they did not have any new TVs on hand to replace the one in my room. they did offer to move me to another room, but since it was just one night, I opted to stay where I was.

The rooms were big, clean and comfortable

The distance to downtown

The bed was comfortable and had 5 pillows. There was a huge mall close by with restaurants and a movie theater.

The air conditioner/heater in the room should be cleaned.

1 vending machine with 1 slot for water for the whole motel. Not surprisingly, it was sold out. When I asked if there was anywhere else bottled water was available they said no. Then, when I went to print boarding pass, there was no ink cartridge in the printer and they had no replacement available

We checked in Friday night after 2am (early Saturday morning) paid for 2 nights and didnt have to check out until Monday at 11 am

Good location, free parking and free wifi, free shuttle

Ac didn't cool the room, it only cooled the bed area but not the rest of the room, it is a wall unit and i couldnt sleep because it was freezing while it was running and hot when it stopped

Very nice hotel in a good location with wonderful staff.

No, not one thing. Everything was great.