Pros (+) Ace hotel is near to the shopping sprees. The staff was welcoming and warm. Its a good place to stay.
Cons (-) None
2 stars
Ace Hotel
139H Nguyen Trai, Ho Chi Minh City 70000, Vietnam
Ho Chi Minh City, Vietnam
See location+84 283 925 6498Overview
Placed in the heart of Ho Chi Minh City and just a 5-minute walk to the popular Ben Thanh Market, ACE Hotel - Bến Thành offers well-appointed rooms with free Wi-Fi access. It also houses a business centre. Conveniently located just a 15-minute walk to famous landmarks like Notre Dame Church and Reunification Palace, the hotel is also a 20-minute drive to Tan Son Nhat Airport and Saigon Train Station. Air-conditioned rooms come fitted with a seating area, a TV with cable channels and a minibar. Private bathrooms include a bathtub, free toiletries and a hairdryer. Getting around the city is accessible with bicycle and motorcycle rentals. ACE’s 24-hour front desk can also assist with room service and travel arrangements. While the hotel does not house a restaurant, a simple breakfast will be served daily.
Amenities at Ace Hotel
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Window
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Slippers
- Lockers
- Telephone
- City view
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Refrigerator
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Beauty salon
Parking and transportation
- Airport shuttle
Outdoor
- Balcony
Reviews of Ace Hotel
7.0
Good
730 verified ratings
Wonderful
226
Very good
106
Good
144
Okay
72
Fair
49
Mediocre
45
Poor
88
Summary of reviews
Guests say
Overall, guests appreciated the hotel's great location, making it convenient for sightseeing and shopping. However, several reviews highlighted issues with service quality, particularly noting unhelpful staff in some cases. Cleanliness was also a concern, with mentions of dirty bathrooms and kitchen areas. While some found their stay acceptable or even good due to spacious rooms and decent amenities, others experienced significant disappointments.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
215 reviews
7 out of 10
51 reviews
8.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Ace Hotel?
The high season at the Ace Hotel is in April, while the low season is in October.
How is the quality of the beds at the Ace Hotel?
Guests have mentioned that the beds are comfortable, providing a good night's sleep.
Is parking available at the Ace Hotel?
The hotel offers parking availability with an airport shuttle service available for an additional charge.
What can guests expect from the food quality at the Ace Hotel?
Many guests have praised the delicious breakfast food offered at the hotel.
How is the cleanliness at the Ace Hotel?
Guests have mentioned that the rooms are clean and tidy, providing a comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Deluxe Room
Guests suggested that the Deluxe rooms offer more space and a spacious washroom, providing a more comfortable stay compared to standard rooms.
Be Mindful of Noise Levels
Some guests reported issues with noise, particularly on the first floor, so consider requesting a room away from potential sources of disturbance.
Check Room Amenities
Some guests were disappointed with the lack of certain amenities such as a water heater, instant coffee, and a functioning TV. It's advisable to confirm the availability of these amenities before booking.
Be Aware of Room Conditions
Several guests reported cleanliness issues, such as dusty floors and rooms, as well as damaged walls. It's recommended to check recent reviews for insights into the current room conditions.
Consider the Location
The hotel's central location was praised by many guests for its proximity to various attractions, restaurants, and shops, making it convenient for exploring the area.
Be Prepared for Check-in Issues
Some guests experienced challenges during check-in, including rooms not being ready and extra charges for late check-in. It's advisable to confirm check-in details in advance.
Check for Early Check-in Fees
Some guests were surprised by additional fees for early check-in, so it's recommended to inquire about any potential extra charges before arrival.
Be Cautious with Payment Methods
Some guests encountered issues with payment, including being unable to pay by card. It's advisable to confirm the accepted payment methods in advance.
Consider Alternative Accommodation
Several guests expressed dissatisfaction with their overall experience and recommended considering other nearby hotels for a more enjoyable stay.
Location
139H Nguyen Trai, Ho Chi Minh City 70000
What's nearby
- Ben Thanh Market0.4 mi
- Cong vien Tao Dan0.4 mi
- Mariamman Temple0.4 mi
- Golden Dragon Water Puppet Theatre0.5 mi
- Presidential Palace0.7 mi
- War Remnants Museum0.7 mi
- Saigon Notre-Dame Basilica1 mi
- Saigon Skydeck1 mi
- Bitexco Financial Tower1 mi
- Saigon Central Post Office1 mi
- Dong Khoi1 mi
- Vincom Center Shopping Mall1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ace Hotel
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $23 |
Average price (weekend night) | $19 |
When to book a room at Ace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ace Hotel
FAQs when booking at Ace Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Ho Chi Minh CityGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Ho Chi Minh City |
Distance to airport | 4.1 mi |